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Notifications - Alert when an invoice has been paid

Ability to have an alert in Xero when an invoice has been paid.

Purpose: Users can easily be reminded. Which will make it easier for them to order the product/stock for their business when they know that they have been paid.

196 votes

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AdminXero Team (Admin, Xero) shared this idea  ·   ·  Report…  ·  Admin →
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  • Dance Audio commented  ·   ·  Report

    We need notifications on invoice being paid. PLEASE!!!

  • Stefan van Mourik commented  ·   ·  Report

    Honestly guys, it's 2024! This is something very Basic. It should not be that difficult to set this up. Can we please get this feature implented? It makes the Customer experience of Xero a lot more enjoyable.

  • Anna Levenson commented  ·   ·  Report

    Very important and basic feature that would allow users to know when clients make payments toward invoice--especially when it's time sensitive.

  • Astrid Sjovara commented  ·   ·  Report

    I'm surprised this isn't already available. Would highly appreciate a notification when invoices are paid to make it easier to keep track.

  • Jessica Simmons commented  ·   ·  Report

    This is very important for us as our sales team need to know if a service has been paid for without getting us to check Xero every time, especially as we are all on different timezones

  • Richard Marshall commented  ·   ·  Report

    Important to know when invoice has been paid to I can ship the customers order. I font have to keep going back to xero to check if its paid

  • Kevin Leung commented  ·   ·  Report

    Maybe if Xero spent money on this instead of ads, etc. for the women's world cup, they'd be able to add simple and highly requested features!!!

  • Sonja King commented  ·   ·  Report

    We are looking at alterative suppliers who offer this option, so much time is wasted having to go in an check each invoice that has been raised to see if payment has occurred. This really is a basic feature that has been overlooked and exceptionally important managing business operations. Has this been escalated to Xero senior management, are they aware?

  • Kevin Leung commented  ·   ·  Report

    This was originally requested TEN YEARS AGO. Xero has yet to add this. Instead of putting resources towards changing the UI randomly (invoice/quote pages) Xero needs to add this simple but effective functionality!

    Our products are subscription based, so when an invoice is paid it would be EXTREMELY helpful to get a notification so that I know to renew that client's software licenses!!!

    Come on XERO, get on this NOW!!!

  • Darren Davis commented  ·   ·  Report

    Oh wow, and I thought the absence of notifications was just a setting I had not turned on yet. It's not a core capability? Really?

  • ALISON EDGAR commented  ·   ·  Report

    Quickbooks has this function... please fix this!

  • Brandon Sullivan commented  ·   ·  Report

    I would appreciate the ability to request an alert when an invoice has been paid. Just a simple toggle when creating the invoice. Some folks may want an alert on every invoice, others may want to toggle it on for certain high priority invoices.

  • Kevin Castelo commented  ·   ·  Report

    We switched from QBO and I'm trying to advocate staying on Xero but not having basic functionality like this is going to lead us to switch back. This is a easy fix and should be prioritized.

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