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We generate a summarised invoice from another system. We do not want the customers accessing the details of the invoice showing any additional markup.

We use third party invoicing to send to clients. Our Government clients require specific layout and information that our Xero invoices don't provide. Please make this feature optional.

Needs to removable! We use external invoices so when customers receive Xero statements with the invoice linked it causes them confusion

I agree with everyone else, this feature needs to be removable

We do not use XERO for invoicing this is done on another application, so like others have stated we do not want a link to the invoice on our statements.

If the client requests a copy then this can be sent from the original invoicing source.

Please can you add an option to remove the link.

Can't believe something so basic cannot be done, we also invoice on another system, really really frustrating, please look to change this.

Client doesnt want his customer seeing all the technical info brought through from 3rd party system. This is causing him lots of stress. this needs to be optional

We also invoice on a separate system, it brings through information to the Xero invoice that we don't want our client to view. Had I not picked this up it could have been quite detrimental to the business.
Please the very least create an option to remove this link.

We invoice on another system and just use xero for the accounting and to send out statements. It is really important to us that you can remove the link.

Why?? We too invoice out of another software system, so only the most basic line item info is imported into Xero. This makes the online invoice link show such simple information that it is pretty much irrelevant to the customer.
PLEASE give us the ability to remove the links off the statement, and focus your development team on issues that help not hinder us in our jobs every day!

Xero - if only you'd put the effort for this feature, that so many of us don't want, into automatic statement sending, that so many of us do.

We use another system for invoice creation and often this does not include line items as this may contain some sensitive pricing information. The statement links back to the invoice in Xero show all line items as well as being formatted differently to our original invoice. The invoice in Xero does not contain any of the original description text from our other system so this is very confusing for our customers.

This is critical for some of our clients - again we generate invoices from other software and the full details are not transferred into Xero. This is causing a lot of confusion with our customers. I've seen the suggested workaround but this is very time consuming and therefore, not an option

Yes please, it needs to be an option. Our statements from the software we send invoices from are completely different from what Xero produces. We need to be able to turn the links off!!

Like others we use different software to raise our invoices, so need the option to turn this off as the invoice the link goes to means nothing to our client (except for the bottom dollar owing)

Very important to have an easy way to opt out of the hyperlinked invoice on the statement, we invoice though different software like many other customers here, it is creating a lot of work to send statements now.

Like at lot of the other comments, we use different software to raise out invoices, and what transfers to Xero is not what we want our clients to see.

We are really disappointed that this has been forced onto us without the option to turn it off.

This is also critical in our business as we also use another software for invoicing. It seems there are quite a few organisations not happy with this and cannot understand why this wouldn't be offered as an option rather that forced onto every business.

I have since heard back from Xero support who claim that 'There are no plans to revert back to the previous format of Statements due to a very low rate of customers requesting the feature being disabled'.

I am extremely unhappy with this situation because the solutions that were offered are work-arounds that will add a disproportionately amount of double-handling and unnecessary extra work for clients who do not wish to have this feature.

I also don't understand why 'it can't be done' since it's a perfectly valid option with individual invoice reminders by simply not ticking the box to include those links.

As below comments, absolute insanity that they just spring this on us.