Invoice template - Control formatting of Amount due and Due date
The new fallback invoice template looks fantastic and is a big improvement overall. However, the due date and invoice date fields appear extremely bold and, oddly, use inconsistent font sizes even though they are side by side. This makes the dates stand out more than intended and looks unprofessional, especially since the rest of the template is so clean and well-designed.
It would be great to have the option to adjust the font size and weight specifically for these date fields, or at least ensure they match the rest of the template’s font settings. This would help maintain a consistent, professional appearance for invoices sent to clients.
Hi team, we appreciate the feedback we've received from customers about the Amount Due and Due date sizing with the new invoice template editor.
Taking this on board our team did recently release a change to reduce the size of this text.
We're keen for your continued feedback here on if this change has had an impact for your business, for product's continued consideration of future improvements. Thanks
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Paula Morel
commented
I agree with these comments. There are not enough options for simple format changes:
Uneven font sizes look unprofessional in dates and amount due line
Pay Online link on PDF should be optional regardless of online payment activation - In larger organisations PDF may be 'the source of truth' for invoice issued. -
Paula Morel
commented
I agree with these comments. There are not enough options for simple format changes:
Uneven font sizes look unprofessional in dates and amount due line
Pay Online link on PDF should be optional regardless of online payment activation - In larger organisations PDF may be 'the source of truth' for invoice issued. -
Lyndsay Veganforlife
commented
We urgently need to get the size of the amount due reduced from the ridiculous large font it currently is. Also it does not need to be bold.
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Kacey Stephens
commented
The giant 'Amount due' and 'Due date' look ridiculous and unprofessional. Embarrassing to send out to clients. Change it to the same size as the rest of the text on that line.
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Corin Bennett
commented
The new layout and the inability to remove the 'AMOUNT DUE' in bold from the top line is a terrible look, I can't believe this is being forced upon us as user.
I also don't want my clients to see the inc VAT price instantly. If this is not changed very soon we will find an alternative book keeping system.
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Ali Blakemore
commented
We agree and have commented on this elsewhere. As there are a few threads on the unpopular new sales invoice layout, we will comment here also. The size and prominence of the due amount & date is overly aggressive and for us is at odds with our personal approach to customers. Maybe for a reminder invoice this edges towards being appropriate - but it is completely unnecessary to overstate the obvious need to pay on time for a first issue invoice. We would appreciate the ability to edit the size and placement of this line and to split the due amount and date to place that part at the end. We are finding the need to apologise to customers for the appearance of this new aggressive style which we cannot control. They like this new invoicing approach even less than we do.
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Bronwyn Telford
commented
We are an engineering firm, where precision is important, even in our invoicing. The multiple fonts is taking away from our branding, and makes the invoice looks fraudlent and highly unprofessional. Please make the option have consistent formatting an urgent priority.
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Britt Ambrose
commented
I'm adding my voice to this - the fixed, oversized styling on Amount Due and Due Date looks aggressive and unprofessional sitting next to the normal-size Issue Date, Invoice Number and Reference. I run a design business myself, and forcing one rigid, oversized style on every invoice (with no way to adjust font size, weight or emphasis!) undermines the professional, considered look many of us have spent years building into our branding. Please give us proper styling control over our own invoice templates rather than a one-size-fits-all layout we can't touch.
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Siobhan Kelly
commented
New update on invoices is good overall but i have an issues:
There should be an option to reduce the font size on the due date and amount due line or an option to turn it off completely, there should also be an option to move the due date down to the bottom of the page if you wish where it was before, it is too big and bold where it is now.
The above item should be amended and allow the user to decide whether they want it on their invoice or not
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Kerstin Coetzer
commented
I have had complaints from clients about the large font size of the amount and due date - it would be great if that could either be made smaller or be opened up for formatting.
Otherwise I like the new branding theme. Obviously a few niggles that need to be looked at but overall a nice look
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Helen Mallett
commented
To Kelly Munro of Xero. You say there was a lot of testing but looking at all the comments here and online I don't think you tested it with one Xero user. Get it fixed!
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Helen Mallett
commented
I feel like the change UK the invoice was change for change sake. There was nothing wrong with the old invoice. I have now doesn't 2 days meaning to code a docx template to bring back my old invoice, with very acceptable sized font all over, and then discover is screws up the quote so I had to redo that. 2 days of non income generating work.
Just compress the whole lot at the top as mine currently takes over half of the page, which is ridiculous, and duplicates the amount due in huge shouty font, which is just rude! And we don't need a qr code as everyone looks at invoices online so you can't even click on it. We code is only useful if you're printing an invoice. Get rid of that, I know I have.
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Kristin Barthel
commented
Completely agree with the other comments. Very much need options to adjust font weight. The new larger font with no option to reduce makes us look as if we don't know how to properly design an invoice and really need a solution to this. Thank you
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Janice Roscrow
commented
I agree with the other user's not having the ability to edit the extra-large sized font and bold - looks unprofessional and feels like you are shouting at your client. Please can we expedite this as an option soon. Thank you
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Robert Blackadder
commented
The extra-large size of the Amount Due and Due Date fields is tantamount to shouting at the client. Yes it is important to be paid in full and on time but this presentation is rather vulgar and could harm cherished client relationships. I have tried to follow advice to edit the template but it doesn't work so I'm going to have to put a patch over it.
Also, the statement for "Please make payments to:..." breaks for a new line at an unnatural place and looks untidy. This would be better placed slightly lower down where is doesn't clash with any other content, and can be presented without such short lines. -
Rachel Park
commented
I 100% agree with Tanya!, the large font of the invoice and due date looks unprofessional.
We should be able to mend the font to match the rest of the invoice
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Rachel Floate
commented
I dislike the way we are forced to use the new invoicing template - I do not like the enlarged font showing invoice amount and due date right at the top of the invoice. Can we remove those elements? Or just let me go back to using the legacy template please.