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  1. 24 votes

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    Hi team, we've created this idea from recent feedback we heard about the new invoice editor.

    Our product team are paying close attention to feedback to consider for future iterations, so we'll make sure to update if there's any news.

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    Helen Mallett commented  · 

    Find a way to have a variable size for totals, tax, quantity etc which then creates a variable description field to enable the extra long invoices.

    Also put the invoice template back to the old one please. That would help

    Helen Mallett supported this idea  · 
  2. 32 votes

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    Hi everyone, this idea has been created based on recent feedback received on the new invoice editor. Our product team are keen to get a wider understanding of overall interest so please add your vote if this would be useful for your business.

    We'll share if there are any updates.

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    Helen Mallett commented  · 

    Bring able to remove the whole amount due and date inn if shouting letters, and move everything else back up the massive hole in the top of the invoice would be if great benefit, rather than having all of that information taking over more than half a page.

    Helen Mallett supported this idea  · 
  3. 61 votes

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    Hi team, you'll have seen that we have introduced a new Invoice template editor that will soon replace the Standard branding in organisations.

    While fonts are limited at present, and we don't have intentions of developing the ability to support every font imaginable our product team are very interested to know if there are specific font's your business would typically use and like to see added.

    Please do share in this thread and I'll keep you updated if further options are added to the new Invoice template editor.

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    Helen Mallett commented  · 

    Doesn't even need a set of fonts, just ye ability to easily to set font size on the whole document and remove items we don't need, like the shouting amount due. That's just rude.

    Helen Mallett supported this idea  · 
  4. 48 votes

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    Hi everyone, thank you for your feedback here. This has been shared back with our product team who are keeping a close eye on feedback surrounding this new experience.

    While there was a lot of testing around the placement and font sizing of each element in the new experience we appreciate there are differences in how and what details businesses would like to show on their invoices.

    We don't have immediate plans of change however I'll be sure to let you know here if there are any plans made.

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    Helen Mallett commented  · 

    To Kelly Munro of Xero. You say there was a lot of testing but looking at all the comments here and online I don't think you tested it with one Xero user. Get it fixed!

    Helen Mallett supported this idea  · 
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    Helen Mallett commented  · 

    I feel like the change UK the invoice was change for change sake. There was nothing wrong with the old invoice. I have now doesn't 2 days meaning to code a docx template to bring back my old invoice, with very acceptable sized font all over, and then discover is screws up the quote so I had to redo that. 2 days of non income generating work.

    Just compress the whole lot at the top as mine currently takes over half of the page, which is ridiculous, and duplicates the amount due in huge shouty font, which is just rude! And we don't need a qr code as everyone looks at invoices online so you can't even click on it. We code is only useful if you're printing an invoice. Get rid of that, I know I have.

  5. 108 votes

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    Hi Roger, thanks for the feedback on this idea. it’s clear that seeing the number of days overdue directly on the Send Statements screen would make it easier to prioritise follow-ups without interrupting your workflow.

    At the moment, the Date and Due Date of each outstanding invoice are already displayed on the Send Statement screen, but having the actual days overdue visible would give immediate context and help you act faster when sending statements.

    We have now move this idea to Gaining Support, which means it’s open for votes and comments. Hearing from the community will help our product teams understand how much value this visibility would add across different workflows.

    Helen Mallett supported this idea  · 
  6. 111 votes

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    Thanks for sharing your idea, we appreciate you explaining how a revert option could help when bills or invoices are accidentally submitted for approval.

    We've reviewed your idea and now it's up to the community to get behind and support it. Make sure you share your idea with any colleagues that this could benefit so they can add their vote too!

    Along with votes, other members can now comment to share additional detail about how your idea could improve their experience with Xero.

    Helen Mallett supported this idea  · 
  7. 1 vote

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    Hi Helen, currently the ability to manage payment services are limited to the Adviser and Standard user roles.

    Appreciate the reason you've shared on opening this up. While there is a level of security needed to protect the business, this may be something we could consider at an incremental control level longer term.

    It's not in the plans atm but we'll keep a close watch on the support for this. I'll let you know here if there are any updates.

    Helen Mallett shared this idea  · 
  8. 73 votes

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    Thank you everyone, for sharing your feedback on the new invoice template editor.

    While we hear your concerns, we don’t accept ideas asking us to remove a new feature or restore an old experience. That said we want to hear your feedback on how we can improve the new experience.

    In relation to feedback on the invoice title - We've recently released an update in the Advanced section of the editor where you have multiple options for the Invoice title, a couple of preselections or the ability to set your own custom title.

    I've linked some ideas started around changes users would like to see below, and encourage you to add your vote where of interest to you. This'll be highly valuable to the team and we'll be able to keep you updated on related changes

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    Helen Mallett commented  · 

    The new layout is not pleasing on the eye. And it annoys me that half of the first page is taken up by business info and due dates. My invoices can be 2-3 pages long at the best of time so space is a premium. If you can make the "advanced templates" look like a normal invoice and not something from 20 years ago I'd be inclined to do that, but you don't make it easy to create a pretty invoice.

    Helen Mallett supported this idea  · 
  9. 116 votes

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    Hi everyone, thanks so much for taking the time to share your feedback and support this idea. We’ve taken another look here and, while we don’t have plans to develop DOCX further, we have released and are continuing to roll out our invoice editor. It’s replacing the Standard branding theme first, and from there will continue to evolve with more of the invoice customisation we know customers are looking for across things like logos, fonts and colours.

    We know this won’t be the update some of you were hoping for, especially for those wanting more flexibility in how invoices look and feel. To help keep updates relevant to the specific changes being asked for, we’d really encourage you to add your vote to the ideas below, as they’re more closely related to those points:

    Helen Mallett supported this idea  · 
  10. 3 votes

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    Thanks for sharing your idea to have group tracking apply to liabilities such as NI, PAYE and pension contributions.

    We've reviewed your idea and now it's up to the community to get behind and support it. Make sure you share your idea with any colleagues that this could benefit so they can add their vote too!

    Helen Mallett supported this idea  · 
  11. 39 votes

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    Thanks for sharing your idea, and letting us know the changes that matter most for you.

    We've reviewed your idea and now it's up to the community to get behind and support it. Make sure you share your idea with any colleagues that this could benefit so they can add their vote too!

    Along with votes, other members can now comment to share additional detail about how your idea could improve their experience with Xero.

    Helen Mallett supported this idea  · 
  12. 2 votes

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    Thanks for sharing your idea about adding minutes to pay runs! If your employees aren't already using timesheets, they can submit them using hours and minutes. For example, if an employee logs 7 hours and 35 minutes, Xero will automatically calculate this as 7.583 hours in the pay run.

    Now that your idea is live, it’s up to the community to support it! Be sure to share it with colleagues who might benefit so they can add their vote. Other members can also leave comments to share how this feature would improve their experience with Xero.

    Helen Mallett supported this idea  · 
  13. 22 votes

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    Hi Joanne, thanks so much for all your feedback and comments on this idea. We totally get how handy it’d be to have a report in Xero UK Payroll that includes employee bank details.

    Not having something like this can definitely add extra work and hassle—especially when you need to send bank info to a third party or double-check payments.

    Right now, the idea’s in the ‘Gaining support’ stage, which means we’re keeping a close eye on how many people are voting and sharing their thoughts. The more input we get, the easier it is for us to understand how important this is and where it might sit in our list of priorities.

    Helen Mallett supported this idea  · 
  14. 7 votes

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    Thanks for sharing your idea on customising the layout of employee payslips.

    We've reviewed your idea and now it's up to the community to get behind and support it. Make sure you share your idea with any colleagues that this could benefit so they can add their vote too!

    Along with votes, other members can comment to share additional detail about how your idea could improve their experience with Xero.

    Helen Mallett supported this idea  · 
  15. 13 votes

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    Thanks for sharing your feedback about NMW calculations and how this is impacted by rounding.

    We've reviewed your idea and now it's up to the community to get behind and support it. Make sure you share your idea with any colleagues that this could benefit so they can add their vote too!

    Along with votes, other members can now comment to share additional detail about how your idea could improve their experience with Xero.

    Helen Mallett supported this idea  · 
  16. 14 votes

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    Thanks for sharing your idea. There's a lot going on in the Xero timesheet world right now, so it's great to see so many great ideas shared.

    Make sure you share your idea with any colleagues that this could benefit so they can add their vote too!

    Along with votes, other members can comment to share additional detail about how your idea could improve their experience with Xero.

    Helen Mallett supported this idea  · 
  17. 116 votes

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    Thanks for sharing your idea, and letting us know the changes that matter most for you.

    We've reviewed your idea and now it's up to the community to get behind and support it. Make sure you share your idea with any colleagues that this could benefit so they can add their vote too!

    Along with votes, other members can now comment to share additional detail about how your idea could improve their experience with Xero.

    Helen Mallett supported this idea  · 
  18. 75 votes

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    Thanks for the great discussions here, just wanted to touch base to let you know we’re listening. The idea is still open and currently gathering support on Xero Product Ideas, so we don’t have a public timeframe to share right now. We’ll continue to keep a close eye on support here and update if anything changes.

    Helen Mallett supported this idea  · 
  19. 49 votes

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    Thanks for this feedback on how pension enrollment currently works in Xero payroll. It’s been a little while since you raised this idea, so we wanted to check in. We can see this idea has been steadily gaining support. Our product team are keeping an eye on this idea and we will continue to share updates as things evolve.

    In the meantime, here's a tip to trigger pension assessment before posting the pay run:

    1. With the pay run in draft click Post.
    2. When the Automatic pension enrolment pop up displays, click Confirm.
    3. On the Complete Pay Run pop up, click Cancel.
    4. You can now open the draft payslip or download pay run reports with the pension deductions included.
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    Helen Mallett commented  · 

    I send a draft to client prior to posting to ensure casual hours have been entered correctly and this month they paid based on the draft which was then wrong due to the auto assessment AFTER posting the payroll I've never heard of anything so ridiculous in my life. Your payroll should be correct at the time of posting. We should have to use a "Workaround", that defeats the purpose of automation. Fix it Xero please!

    Helen Mallett supported this idea  · 
  20. 28 votes

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    Helen Mallett supported this idea  · 
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