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Invoices & quotes

Customer ideas for Invoices, quotes and payment services.

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Invoices & quotes

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  1. Currently we can send invoices using eInvoicing through the PEPPOL network, however we can't send credit notes for any changes to these invoices. It would be good if credit notes (or at least negative invoices) would be enabled in Xero so any invoice changes could also be sent through the eInvoice system.

    14 votes

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     ·  2 comments  ·  Invoicing  ·  Admin →
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  2. 31 votes

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     ·  28 comments  ·  Invoicing  ·  Admin →
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  3. Hi

    On the repeating invoices tab, can we please have the total amount showing of repeating monthly invoices.. Just as it shows the awaiting invoices value on that tab.

    This will help business keep an eye on their recurring value income.

    18 votes

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     ·  7 comments  ·  Invoicing  ·  Admin →
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  4. I would like to be link an email template to an Invoice Theme.
    I have two slightly different email templates that I want to be able to use for sending invoices depending on which invoice theme I am using.

    51 votes

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     ·  19 comments  ·  Invoicing  ·  Admin →
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  5. Invoice branding is only possible using Microsoft. Would it be possible to make this happen using Google OS also?
    I know there are hundreds of millions of Google users worldwide many of which will be Xero users since your software is excellent software.

    Thanks for listening.

    6 votes

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    3 comments  ·  Invoicing  ·  Admin →
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    Thanks for your feedback here, everyone.

    While we understand the interest in being able to customise invoices using different tools we want to be transparent that we don't have any plans to further enhance the existing docx template support.

    That said, we've now released a new Invoice template editor that'll soon replace the Standard branding in all organisations.

    Long-term we plan to develop this feature to allow further customisation and expand it's use to other document types to meet more of our customers needs.

    So, though we'll close this idea as we don't hav plans to allow editing of our advanced templates in Google suite - Stay tuned with further enhancements for the Invoice template editor.

  6. The ability to distinguish between invoices by reference and invoice number rather than client name which could be 100 different invoices under the same name.

    9 votes

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     ·  4 comments  ·  Invoicing  ·  Admin →
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  7. The repeating invoices that go to draft should have an option of saving for the next repeating invoice for that client. If you dont edit the invoice before it goes to draft eg: to increase an annual charge, then it does not save for the next time that repeating invoice comes up. Either that or give an option for a repeating invoice that has been delited to repeat again.

    8 votes

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     ·  3 comments  ·  Invoicing  ·  Admin →
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  8. The 'new invoicing' option automatically removes any leading carriage returns and leading spaces in the invoice description field.
    This did not occur in the classic version and wonder why it was introduced.
    To enable the details of the invoice to be easily read, it is sometimes necessary to separate line items on the invoice and to indent the actual description.
    Can this 'feature' be removed?

    14 votes

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     ·  5 comments  ·  Invoicing  ·  Admin →
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  9. It would be a time saver if copies of outstanding invoices were attached when emailing customer statements

    51 votes

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    6 comments  ·  Invoicing  ·  Admin →
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    HI team, while it's not possible to include links to all outstanding invoices when sending a statement I did want to make sure you're aware of the option to include a link to Outstanding bills when emailing an invoice to customer. 

    From this link your customer will be able to see a total and the individual invoices they have outstanding to pay with you - more on this here 

  10. Some larger companies with automated systems do not want reminders going to the same email address that the invoices go to. Doing this results in a duplicate invoice going into their system, which stops the payment going through as they then need to manually sort out what's going on. They have one email address for the invoice and another for reminders, to avoid that duplication.
    Currently, we need to leave the email address on the contact, then turn off invoice reminders and make a note to manually send reminders.

    84 votes

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     ·  23 comments  ·  Invoicing  ·  Admin →
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  11. In the app, it would be a huge timesaver if you could create repeating invoices. I spend most of my time in the android app and this is the one thing it's missing 🙂

    11 votes

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     ·  4 comments  ·  Invoicing  ·  Admin →
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  12. Just an idea that might help a lot of businesses.
    We generate a lot of invoices over the span of one month, the feature of bank rules are amazing, but ineffective if the payment is a overpayment.

    I would like to have a way for Xero to have a Global setting to auto allocate overpayments to the oldest invoice for customers.

    Currently overpayments will go to the customer account and just lay there until manually allocated to an invoice.

    With bank rules it will automate the process by adding payments as overpayments to the customer account and then auto allocating…

    22 votes

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     ·  7 comments  ·  Invoicing  ·  Admin →
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  13. Ability to tick/select invoices over multiple pages.

    Purpose: To save users time when they’re doing batch deposits.

    109 votes

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    24 comments  ·  Invoicing  ·  Admin →
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    Hi community,

    I wanted to let you know that the product and tech team have been following this thread and have been listening to your interest in the functionality. We do understand the frustration it’s causing when dealing with a large number of invoices awaiting payment. Your time is valuable, and the challenges you’ve encountered are not reflective of the seamless experience we aim to provide.

    However, we are not able to build everything at once. And as a global business with many requests for our different regions and needs, when it comes to payments, we are prioritizing first improving the online invoicing experience to allow more payers to pay online. That is the most critical functionality as we know those using online payments, get paid faster. There are still some critical needs here.

    This idea is on our radar though, and as we work through the priority list, it…

  14. PROJECTS if a client has multiple projects, can there be an option that you can bill all or some of these against one invoice.

    46 votes

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     ·  8 comments  ·  Invoicing  ·  Admin →
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  15. We require more than 10 email templates for our organisation, due to running multiple events and each needing a different message to go out with the Sales Invoice in the email body.

    Please Xero can you review this, I'm sure it wouldn't be too difficult to change!

    10 votes

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    5 comments  ·  Invoicing  ·  Admin →
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    Understand the restriction on the current limits and appreciate your detail in how this'd help you, Kira. Is there an ideal # that'd fit for your business? 

    This isn't something we have immediate plans for atm but good to know when sharing your feedback with product. 

    For the time being, you'll need to apply a base template and can adjust as needed when sending individual items from Xero. 

  16. Ability to have a ‘Print now’ option in Invoices, so the invoices can be printed in one click.

    Purpose: To save users time from having to open the PDF and click Print again.

    104 votes

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     ·  27 comments  ·  Invoicing  ·  Admin →
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  17. Why make credit notes so difficult to create?

    52 votes

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     ·  18 comments  ·  Invoicing  ·  Admin →
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  18. In Xero a receivable invoice status is shown as paid whether it is actually paid or whether a credit note is applied to the invoice.
    Can a new status be added to show when an invoice a credit note is applied, for example "Credited".
    This will help identify actual payments received vs credit notes issued

    17 votes

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     ·  8 comments  ·  Invoicing  ·  Admin →
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  19. There is currently no option to print a packing slip from repeating invoices options.
    We need to be able to print a packing slip at the start of a hire before any invoice has been raised.

    10 votes

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     ·  1 comment  ·  Invoicing  ·  Admin →
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  20. Ability to have a format option for sales invoices.

    Purpose: To make sales invoices appear more professional.

    105 votes

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    20 comments  ·  Invoicing  ·  Admin →
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    Hi team, we appreciate all your feedback here and wanted to share an update as we have a new invoice editor that is being rolled out to all users (already available in NZ, AU, UK and US).

    This new editor provides more custom formatting options to help you create invoices that reflect your brand with a side preview so you can instantly see how changes will be shown.

    We appreciate that there are additional formatting options that you're asking for here and want to be open that we don't have any plans for providing the ability to edit text formatting in the new editor. We will continue to track votes through this idea and keep an eye on trends so if there are any changes in it's position in the future we can let you know here.

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