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Invoices & quotes

Customer ideas for Invoices, quotes and payment services.

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Invoices & quotes

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  1. In New Invoicing, I need the ability to view the files in the file library prior to attaching them to an invoice, as I can do in Classic Invoicing. This is because when received into the file library, the files aren't always in the same order as they were scanned. I tried attaching a file using New Invoicing and it wasn't the right file and, because I couldn't return the file to the file library, I had to rescan the document back into the file library. Without the ability to view files prior to attaching them to the invoice, users…

    31 votes

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     ·  16 comments  ·  Invoicing  ·  Admin →
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  2. When invoicing, i usually do in large batches. The save and close function should be second, with save and add another first. Or have the option to edit so it comes first for me?

    23 votes

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    4 comments  ·  Invoicing  ·  Admin →
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    Hi community, we've recently released shortcuts in new invoicing that cut down the number of mouse clicks and help you perform actions on your invoice with the use of your keyboard. 

    We've added small prompts to highlight these shortcut combinations in product, and if you’d like to view the full list of options you can view them all on Xero Central

    While save options were explored as part of this work, the only keyboard shortcut right now is Save & close (Alt-Shift-C).

    Another option you may want to test for yourself is the '/i' keyboard shortcut. As new invoicing has auto save when you're ready to add another invoice, you could simply type '/i' on your screen. This will open the global search in the blue header with options to go to All invoice, or Create new invoice which you could either click or use Tab to select.

    I…

  3. When a new invoice is created, have the reference number auto fill from saved data. Just like you can save what sales account and tax to use for a contact. I have customers that give me a blanket PO for the year and I use it on every invoice I create for them.

    5 votes

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    2 comments  ·  Invoicing  ·  Admin →
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  4. In the "New version of Invoicing" disappeared an amazing function - when you open an invoice after it has been approved, it always displays as tax exclusive, even if you entered it as tax inclusive. In the new version if you approved an invoice tax inclusive it ONLY shows it as tax inclusive. Can you please add the feature of seeing both versions of the same invoice.
    And another feature that disappeared in the new version is to see account number, not just the name of the account. Can you add it back too? And move it back to the…

    38 votes

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    14 comments  ·  Invoicing  ·  Admin →
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  5. Dont automatically open a new tab when clicking the contact link in the new invoice or give option to turn this off.
    There is Alt+click shortcut on all browsers to do this already.
    Making this auto open as default leads to too many unnecessary tabs and attributing to a more messy workflow

    9 votes

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    9 comments  ·  Invoicing  ·  Admin →
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    Thanks for your detailed feedback, everyone. We do find that customers have differing expectations of how clicking a link should behave.

    With the current behaviour, opening the contact in a separate tab means that users don't lose any information they may have entered in the invoice.

    We don't have any plans for changing this in the near term but it'll be good for us to continue to get a sense of the interest around this from our community here. If there are any changes that may impact this we'll share an update with you all here.

  6. When you update the inventory selling price of an item you expect that this is reflected when a repeated invoice is generated. This is not currently the case. The price is ONLY updated when you edit the repeated invoice. Please have an option box on the repeated invoice that allows inventory price updates on generation. Currently waste hours and hours and make mistakes every time an inventory item changes price. Logged support cases about this for years but trying here now. Huge time saver.

    37 votes

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     ·  13 comments  ·  Invoicing  ·  Admin →
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  7. Make it possible for imported invoices to be marked as sent when importing them.
    Perhaps an additional column in the template Mark as sent status "Y for sent N for not sent"
    If this is not possible the ability to bulk "mark as sent"
    this would eliminate the issue of individually opening each invoice to manually "mark as sent" to activate the auto invoice reminders

    7 votes

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     ·  3 comments  ·  Invoicing  ·  Admin →
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  8. The "Review and pay" banner misleads recipients into thinking they can make electronic payments, but we're not using e-invoicing and have it turned off. Another major issue is that it causes significant delays in loading or, in some cases, renders the invoice completely inaccessible. The banner in the new invoicing should be named "Review" rather than "Review and pay" or be editable to suit different needs.

    16 votes

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     ·  14 comments  ·  Invoicing  ·  Admin →
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  9. It's good to see you have extended the period before removing classic invoicing because I still need to revert to classic for certain features that are missing from the new system, namely:

    1. The ability to copy invoices to Bills and PO's - this is an important feature that I use regularly
    2. Send invoices via Xero network - again this is a feature that has been useful especially for invoicing between subsidiaries.
    3. Save and continue feature, I don't like the auto save feature because it continues to update the history and notes while I am still adding details to the invoice…
    7 votes

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    4 comments  ·  Invoicing  ·  Admin →
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    Appreciate your feedback here, Helen. We already have existing idea that we've added your vote to for the first 3 points you've shared. You'll receive any updates of progress for these separately. I'll just adjust the title for your idea here to reflect your last point around the formatting of a contact name. We'll let you know if there is any change planned for this, here.

  10. We have monthly invoices and we have multiple lines, sometimes 100+. With the new invoicing, the approve button is at the top of the screen and I have to scroll to the top every time I got to check the total prior to approving. Can you please make the 'approve' ribbon fixed at the top of the screen when you scroll down?

    6 votes

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    0 comments  ·  Invoicing  ·  Admin →
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    Thanks for your feedback, Dane. This isn't something we have direct plans around atm and we'll track the interest in having this option as a floating button, here.

    You may find using the 'Home' button on your keyboard helps to quickly navigate back to the top of page for now.

  11. Having the ability to upload invoices in the same manner as the recently introduced bill upload would be great addition for those users who run industry POS software that generates sales their invoices and stock and ordering management.

    3 votes

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     ·  1 comment  ·  Invoicing  ·  Admin →
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  12. Have the option to remove links to invoices on Customer Statements

    164 votes

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    65 comments  ·  Invoicing  ·  Admin →
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    Hi everyone, thanks for your interests and sharing on the idea here. Being totally open, we don't have plans in the near term for any change that'd solve for the idea here. This may be something we consider down the line and will keep the idea here open to continue monitoring.

    For the time being, we wanted to share a way you can remove links from the customer statement using a custom branding theme that you'd apply when sending a statement.

    Once the new branding theme is created, you can select it when printing or sending the customer statement, and the invoice link will be removed.

  13. You can only allocate payment on accounts to a customer ledger on Xero by clicking 'Overpayment' which is very long winded. Please can this be simplified to select the customer and then allocate straight as a 'payment on account' and then this can be allocated to the invoice once this is uploaded.

    In addition, if there is money out that gets contra'd against money received from a client, there is no way of coding this to the customer ledger.

    55 votes

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     ·  10 comments  ·  Invoicing  ·  Admin →
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  14. Sending a statement with additional notes in the email. Is there a way to keep record of the additional notes. At the moment you only see under the contact's history and notes that a statement has been sent, but there is no record of the notes that was sent with the statement

    6 votes

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     ·  0 comments  ·  Invoicing  ·  Admin →
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  15. New Invoicing - Remove the edit button in the item list. It is inconvenient and makes completing an invoice with multiple items harder than the new invoicing already is.

    3 votes

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    1 comment  ·  Invoicing  ·  Admin →
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    Appreciate customers use Xero in different ways, Meradene. Want to be open that we don't have any plans to remove this option, but we'll begin to get a sense of the interest of this from the idea here.

  16. Despite several separate requests on this forum, New Invoicing's email still begins with an invoice summary, unlike Classic Invoicing.

    For us, relationship and communication are more important than asking for payment so Classic Invoicing's email is perfectly set up with our message first and the invoice following.

    New Invoicing's email reverses this with the money part writ large at the top.

    Andrew Chadwick described it better than I can in the post linked below. The idea has been marked as Delivered but, respectfully, it hasn't been. His and my points still stand.

    https://productideas.xero.com/forums/939198-for-small-businesses/suggestions/48530306-invoicing-keep-classic-email-template-as-an-opti

    13 votes

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     ·  7 comments  ·  Invoicing  ·  Admin →
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  17. Invoice - A total items line in invoices would be extremely helpful for our clients to be able to reconcile inventory sent with the invoice.

    25 votes

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     ·  16 comments  ·  Invoicing  ·  Admin →
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  18. New Invoicing - Type in Item - please change back to only searching start of field, as per old invoicing.
    Now that typing in the Item field in the new invoicing brings up every item with that word or part word in anywhere, we either need to learn all the codes, or make sure our items all contain totally different words. It takes ages to find the item required.

    19 votes

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     ·  5 comments  ·  Invoicing  ·  Admin →
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  19. Can we please have the ability to set up daily repeating invoices - currently the only option is weekly or monthly. I can't find an easy work around so far.

    4 votes

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     ·  0 comments  ·  Invoicing  ·  Admin →
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  20. What happend -
    I imported invoices with an invalid account number. When I went to review the imported invoices in draft, the new invoicing AI technology selected suggested account codes for me, almost to fast for me to notice the account code was blank

    Why this is important -
    The "review draft invoices after import" step is critical in getting it right - I should be able to review exactly what I imported to see where the mistakes are. I can see this being an issue with integrations where invoices are imported via the API

    What Xero can do - …

    27 votes

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     ·  13 comments  ·  Invoicing  ·  Admin →
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