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Invoices & quotes

Customer ideas for Invoices, quotes and payment services.

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Invoices & quotes

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1014 results found

  1. With PayNow, we want the customer to use our stripe and pay on the quote. The idea behind this is that customer pays and then we send the product and issue the invoice. If we issue the invoice and then customer changes mind and doesn't pay, it will be a problem and we need to delete the invoice. So, adding Pay Now to the quote will solve this problem.

    8 votes

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     ·  2 comments  ·  Quoting  ·  Admin →
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  2. I want to be able to merge a customer's business registration number onto a custom invoice template.

    There is a field for this in the database but no merge field available.

    16 votes

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     ·  6 comments  ·  Invoicing  ·  Admin →
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  3. Currently there is no easy way to review the on/off status of invoice reminders for Customer unless they have an outstanding balance, and even then this is only on screen and not exportable, so either a way to filter the Customer list for those which have invoice reminders turned off, or just a report that can be run with a column for the reminders status (on/off and number of reminder sent) would be useful for better credit control review.

    29 votes

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    8 comments  ·  Invoicing  ·  Admin →
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    Hey team, thanks for sharing how we can improve Invoice reminders and make these more powerful for use in your business.

    Our product team has kicked off some research around Invoice reminders. It'd be great to get your input - We've got a quick form here where you can sign up to be part of the process.

    As we do our research, the team might reach out with surveys or even chat with some of you directly. We'd be super grateful for your involvement in shaping the future of Invoice Reminders at Xero!

  4. Invoices cannot be sent multiple times by e-invoicing - any invoice that was sent by e-invoicing can only be sent again after that by email. This is fine; that ensures that my customers don't have a billion copies of the same invoice in their drafts.

    However, this is also true of invoices where sending by e-invoicing failed and the customer has not received the invoice at all.

    I would like the ability to send by e-invoice to reset when the original attempt fails, because the only workaround I've found involves deleting and recreating the invoice with a new invoice number…

    9 votes

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     ·  1 comment  ·  Invoicing  ·  Admin →
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  5. I generate invoices from the Xero app. Quick and easy. I would like to generate a receipt from my iPhone app as well after a customer has paid. At present you can only do this via the website.

    15 votes

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    5 comments  ·  Invoicing  ·  Admin →
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  6. To be able to Assign & invoice a billing client within blue Xero. It’s not unusual to have a central billing agency looking after subsidiaries accounts so the ability to bill the agency while having the subsidiary with thin your system to raise the invoice against would work well.

    1 vote

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    0 comments  ·  Invoicing  ·  Admin →
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  7. Want to create a AFI file in Xero to collect payments directly from my client's via direct debit.

    15 votes

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    5 comments  ·  Invoicing  ·  Admin →
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  8. I often take part-payments against customer invoices in Xero. But, when I use the app, the full sales invoice amount appears rather than the remaining balance. The app should show the remaining balance on sales invoices - when viewing the list of unpaid invoices.

    1 vote

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    0 comments  ·  Invoicing  ·  Admin →
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  9. Declined quotes to appear in the activity list of a contact - At the moment they do not and the only way to determine if a quote was raised previously is through a search through quotes.

    Since it is an activity linked to a contact, fruitful or not, this should be linked to activity list of the contact.

    7 votes

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     ·  0 comments  ·  Quoting  ·  Admin →
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  10. In the app, it would be a huge timesaver if you could create repeating invoices. I spend most of my time in the android app and this is the one thing it's missing 🙂

    5 votes

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     ·  2 comments  ·  Invoicing  ·  Admin →
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  11. When we create a bilk of invoices we are stuck with Xero trying each time to allocate an existing Credit Note that will possibly never be allocated. How do we disable this annoying function?

    10 votes

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     ·  5 comments  ·  Invoicing  ·  Admin →
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  12. Default invoice due date / contact due date can be set when integrated with other products that fed the invoices in. Currently it is overriden with due date from integrated system

    Setting due date so we can clearly see what is overdue is an excellent feature and would help significantly with accounts

    1 vote

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    2 comments  ·  Invoicing  ·  Admin →
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  13. Hi Xero Support,

    Could we please implement another field to use in Invoice and Quote templates which shows the total before discounts?

    I want to show my customer what they would have had to pay before the discounts were taken off the price.

    This makes a HUGE difference when trying to show customer their savings with applied discounts.

    We need to be able to present Total Before Discount - Total Discount - Price After Discount.

    26 votes

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     ·  11 comments  ·  Invoicing  ·  Admin →
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  14. I noticed the new invoicing option seems to be not user-friendly as you can't edit the account name there is no option, and the classic is much better. I wonder why that is?

    3 votes

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    0 comments  ·  Invoicing  ·  Admin →
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    Hi team, returning to the idea here and rounding back on my last update. Currently it is not possible to edit the Account name or Code of an account from within new invoicing. You'll need to do this by going to the Chart of Accounts screen and updating this, there.

    This is not a feature within classic or new invoicing. However, we'll leave the idea open here so we can get continued interest and consider as a possible future enhancement within new invoicing.

  15. 4 votes

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    0 comments  ·  Invoicing  ·  Admin →
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  16. We are a professional services company and use the quote feature to outline our objectives, scope of work and deliverables for a potential new project. As such, we use the summary window to enter all this information.

    It would be very useful for us to be able to resize the summary window to view a larger portion of the text. Some of our descriptions can run to several paragraphs and as such, the ability to review more text would be incredibly useful.

    I hope this can be implemented with some simple coding.

    Thank you.

    3 votes

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     ·  2 comments  ·  Quoting  ·  Admin →
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  17. Addition option of show customer statement "actual" outstanding instead "as at" date.
    Eg, Our customer ABC need us to furnish a Outstanding statement that as at 30 June 2023, and there is 4 invoice unpaid. Happen that 15 July 2023the customer pay the 3 invoices only. Customer request us to send the statement show the 1 unpaid invoice dated 30 June 2023 but it still shows 4 outstanding, how can we show the the one unpaid invoice in the statement.

    Ideal additional option of show date 30.6.23 and show the one 1 unpaid invoice only. Kindly advice.

    2 votes

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    0 comments  ·  Invoicing  ·  Admin →
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  18. 'Pay Now' shouldn't be displayed on invoices where the customer already has a DD in place as it is confusing, could lead to duplicate payments and cause them to contact us to query whether there is a problem with their DD when they don't need to. Xero say this is because xero can't differentiate customers who already have a DD in place, but they can - there is a flag and this is visible in settings and therefore must be available to developers.

    2 votes

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     ·  1 comment  ·  Invoicing  ·  Admin →
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  19. When an overpayment is entered while reconciling the bank transaction, the reference we enter while creating overpayment transaction should appear in the reference tab while applying the credit to an invoice.

    6 votes

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     ·  1 comment  ·  Invoicing  ·  Admin →
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  20. If I need to make changes to the invoice settings from within the invoice page, there's no way to access the settings. In fact, it was pretty hard to find the invoice settings at all! Please put a direct link from the Invoice summary page to the Invoice Settings. (I agree with another suggestion that access to Invoice Settings should be controlled by role type).

    3 votes

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    1 comment  ·  Invoicing  ·  Admin →
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    Good to hear you've an existing idea you'd like to support too around access to settings, Natalie. Currently only the Standard or Advisor roles will have access to Invoice Settings - more on this here

    When it comes to accessing Invoice Settings from sales, while it's not available from the list view of invoices, you'll find if you have the right role you can jump across from an individual invoice by clicking the 3 dots in the top right of the page - see my pic below. 

    Does this accomplish what you're after here? 

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