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The ability to email receipts into an expense management platform is a common feature and one I'm shocked Xero doesn't support. While the mobile app is great for snapping photos of physical receipts, there are myriad instances when forwarding an email is the quickest capture method. Further, several vendors (Lyft, uber, etc.) allow for the automatic emailing of receipts into an expense system. It would be great for Xero to be an option here.

Many services automatically mail your expense to your chosen app/system - eg Uber, Lyft, Stripe etc…

Xero needs to implement this to streamline expense operations. Expensify and others already support this (from 2+ years ago).

Please prioritise this - more automation = less errors = less time on non-critical business tasks
Don’t become a friction point in our businesses.

And AI will soon do all this and who cares which system you’re on.

I've wanted this functionality since Expenses was introduced:

• It brings Expenses and Bills into parity in terms of Files functionality and records data (all Creditors can be seen and worked with in either screen).
• It should create an Expense that is pending Approval so details can be checked.
• Employees can simply forward an invoice that they've been e mailed into Xero for processing (Expenses app is better suited to small pieces of paper than, for example, an airline invoice in e mail).
• It would allow the AI recognition feature included in Expenses (which works well most of the time) to pre-fill the expense and subsequent Bill - dramatically reducing processing time for Creditors.

I hope Xero will work on this as a new feature: "email" my new expense receipts to a default email address so that Xero can automatically create draft expenses without having to manually upload or scan each receipt one by one.

For some reason I thought this was already implemented but apparently my memory is less than stellar. There is the ability for a "files" email address (with no analysis ability), and a "bills" email address (with analysis) but not an "expense claims" email address. This would be very useful indeed.

This is the biggest feature I miss since moving to Xero Expense from Receipt Bank.

When receiving a receipt via email the ability to just hit 'forward' and have it appear in Xero fully populated would save considerable time and effort compared to the current method of:
Print email > save to cloud based folder > open expense app > press capture > find file (in file system which doesn't remember the last used location) > select and upload file.

Many invoices that are paid on our corporate cards are received via email. Being able to email invoices to xero for import is the quickest and most easy way to capture them on the go for busy staff.
The likelihood of our staff opening an email, logging into Xero online and then uploading the invoice is basically "non-existent". To forward an email takes a split second, whereas the current process is tedious and time consuming.
If all they have to do is forward an email, we'd be more likely to get a better compliance rate among members of them team.

Totally agree, an important feature missing from Xero Expenses that is offered by a lot of 3rd party platforms.

With the expense claim module, we need the ability to "email in" expense claims rather than just uploading a document. (ie. send an email to business_name@xeroexpenseclaims.com, where it then picks up the document attached or the contents in the email as a new expense claim) Products like DEXT have this function. In my opinion, it is the only function missing that lets Xero Expense Claims down and without it means this product isn't an option for our business.

Hello, thank you for your reply. This has been requested by staff as often email invoices are received such as for Uber, Hotels, Trainline etc and if they could set up an automatic forward to the expense system or just quickly forward the email once received then this would save time. This would mean the app could then pre-fill the data and when they had time later in the day/week they could then go in and update the info as required and submit.