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Can anyone recommend a payroll package with flexible pay periods? We can't go on with Xero it is hopeless for us.

The 4-4-5 calendar is v common practice in the UK.
I currently have to create a new calendar every month and amend each employee record to update to the new calendar. This is v time consuming and only possible because of the number of employees we currently have.
Surely this is an easy option to implement?

We have employees who get paid 12 x per year with either a 4 week or 5 week pay period, being paid on the last thursday of the month. At present, Xero doesn't give this option to change a pay period within payroll calendars.

This adjustment would also assist with the use of the xero timesheets as our pay period does not match the "standard payroll" dates and will confuse staff - we currently rely on staff submitting paper timesheets and manual processing. I am also adding a note at the bottom of the "monthly" timesheet highlighting the Actual Pay Period.

I would also like to look further into using the other payroll features like converting hours to time in lieu and have our staff apply for leave on the Xero Me app, but when our payroll dates do not align with the standard dates, it creates processing issues.

If anyone can recommend another payroll program that allows flexibility, it would be appreciated.

This is essential for us and is now causing a problem. Can this be sorted as a matter of urgency as i am sure we are not alone wanting this feature

I agree this is a standard pay period 4-4-5 that needs to be a basic feature of payroll for xero.

The 4-4-5 pay period is a basic pay period used by many small retail type businesses in the UK - this should not be an advanced or paid extra for feature, just to be able to run our payroll.

Please can this be sorted out?? We pay on the last Friday of the Month.
Also the Timesheet function to run alongside - I moved to Xero payroll mainly for this but seems I made a mistake!!!

This is an essential requirement for payroll in the UK. We run two payrolls - a salaried calendar month paid on the 28th, and an hourly on the last friday of the month cutting off the sunday before meaning we run 445 pay periods. Our team are confused as the payslip dates never match the actual payroll. Why cant you just ad a bespoke option and that whenever we run a payroll period we can select the date it is from and to.

Add an additional pay frequency of 4-4-5 which is a very common pay frequency in the UK for service based businesses with hourly payrolls. Payroll is process in 4 week, 4 week and 5 week intervals over a year meaning essentially 4 x quarters of 13 weeks.

It is not uncommon for staff to be paid on the last Friday of the month. I only moved my client to Xero payroll to be able to integrate with another piece of software. I was unconvinced that Xero payroll would be a good enough option. This has made my mind up I will never put another client on Xero for payroll

I'm very surprised this doesn't already exist as a feature. It's very disappointing to see so many comments requesting this functionality over the past two years and yet Xero still haven't implemented it. We may need to look at alternative Payroll software.

desperately needed

This feature is essential because we can't set up the correct employee pay window. This means the wrong dates are displayed on payslips. This confuses our team because they are not getting paid for the dates shown.
We need to change the calendar dates every time we run payroll. So the pay period starts on the right day.
This also has a knock-on effect that when we enrol an employee into a pension, we can't select the first day of the next pay period because the calendar is incorrect for our pay dates.

Our business runs 2 structures for Payroll. Salaried staff on a monthly calender, and hourly paid staff paid on a 4/4/5 week basis. Our entire business reporting is based on the 4/4/5 week structure, so without this change, then our staff payslips will not match the timeperiod for which they are being paid. please can you prioritise this idea?

Looking at all the comments, it appears that this is a common issue that we are having to deal with.
To process our payroll we need to be able to change the pay period to accommodate 4 and 5 week pay periods.
We moved over to Xero so that we could import our timesheets directly onto Xero but have been unable to do this because of the set pay periods.
Please could this be sorted ASAP.

It appears Xero is no longer keen on the UK market.

XERO: Why haven't you implemented this yet, when UK customers especially are telling you that we need this facility?
You're still managing to take our monthly subscription for a product that you told us was useful software, but doesn't do the job we need it to. Do we get a discount on our subscription because we have to spend so much time faffing about, making adjustments that you could make so simple?

AU - I agree this is a feature that one would assume would be fairly easy to implement but can make a world of difference to the user and employees. We have 6 monthly payments that we make but have to select Quarterly but reset it each time it's not used. Lots of software now allows you to select payment frequency of daily/weekly/monthly/yearly and then how frequently it is paid So for 6 monthly select, monthly and to occur every 6. Perfecto!

We also have the same problem and reported this months ago. I always have to provide a note on staff payslips of the actual pay period in case they are needed at banks for employees to obtain personal loans. It would be great if this could be sorted out ASAP and then I would be more confident in using the timesheets feature of Xero.

We have the same issue - it is VERY common for UK plc to pay on the last (x)day of the month! This means 4 and/or 5 week months.

I note that Xero have ignored this problrm for over a year now, so a good indication that Xero have no intention of fixing this.

Not happy.