Email Settings - Set which users to receive Bank account change notification
Ability to select which users receive the notifications when there are changes to a Bank account.
Purpose: Ensure that the right users are informed and can review. Acts as a useful audit, and prevent risk of fraud.
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Nicole Stafford
commented
This is a critical control for internal audit and fraud identification. Development should complete this ASAP
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Kate Callery
commented
As an accountant with access to many Xero files - it would be good to have the option to unsubscribe to these emails
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Karen Jefferson
commented
Any progress on this - I am sure we use to get an alert a few years ago so not sure why this is no longer active
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Hayley Forkgen
commented
All changes to bank accounts is a serious fraud avoidance matter!! Notifying other nominated users when supplier bank accounts are changed should be implemented without delay - and given this feature operates in Payroll, it shouldn't be that hard to roll out to Supplier bank accounts!!! We have experienced theft from our business directly as a result of not realising that supplier bank accounts were being changed! Please implement this urgently!!! This is a massive short-sightedness on XERO's part in my opinion - and I otherwise love XERO products!
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Les Harvey
commented
Hello,
I have previously raised a request that an alert be sent our when a bank accout is changed. This is an internal control process is needed due to the prevalence of fraudulent bank account scams.
This facility is available in payroll, when will it be available in Contacts / AP?
The lack of this feature is a serious disadvantage for Xero.
Regards, Les
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Elliot Moore
commented
Very important, this is needed asap
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Carolyn Parker
commented
Very important so that the administrator is notified of any authorised or unauthorised changes.
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Janelle Jordan
commented
This is also a requirement from our Auditors. It seems silly to not be able to nominate who gets advised of bank account details updates.
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Natalie Scott
commented
Can you please listen to the feedback here and make this a priority. Sending an alert to the person that made the change as your security measure makes no sense at all.
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Krisztina Szabo-Rohonczi
commented
This is imperative in this time and age.
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Pam Gove
commented
I suspect that auditors will appreciate this function as a way of ensuring that bank accounts are not changed fraudulently
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Christopher Enger
commented
This is a fundamental requirement for a system like Xero in 2024. Realistically if this feature isn't added in the near future we will have to reconsider our continued usage of Xero.
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Leanne Apiata
commented
Our auditor wants to make sure that when a new supplier gets added to xero that the bank account is checked by a second user. This is the same for any edits to an existing supplier that a second user checks the bank account.
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Graeme Teasdale
commented
With the additional requirements of specific cyber security insurance for business' this process is a direct question that gets asked when applying for insurance.
A lack of action by Xero is increasing the cost of business to owners
Xero already has a security alert for employee bank detail changes, why are we still waiting for this to be implemented regarding suppliers.
This is a compliance issue for Xero, and one that currently allows fraud to committed.
Come on, this has been a request for 8 years now!
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Annette McHattie
commented
For transparency the notification should go to a second person, agree makes no sense to go to the user making the change. The ability to nominate who receives this notification is essential.
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Michelle Crook
commented
When is this going to be prioritized??
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Susie Lourens
commented
If you have delegated bank account detail changes or added new bank account details to an accounts payable member, their manager receiving the notification of the change or a new supplier (and not the user that made the change) makes a lot of sense for compliance/reviewing
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Michelle Crook
commented
Please priorities this idea as a critical security and data integrity feature. This is a fundamental finance internal control requirement which should be a standard built in notification or audit trail accounting system feature.
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Shadi Habash
commented
I'm surprised that this isn't an available function already. There is a notificaiton that gets sent when the supplier's bank details are changed, but it goes to the person who made the change!!! Why not make it go to the subscriber or those who are Bank Admins? So as it is now someone can change the account details to be anything they want and it will go unnoticed unless we check the batch file against the bills to make sure they have the same details. We have many clients who process hundreds of bills per week so anything can pass through unnoticed unless we get a notification of this change getting to someone that is not the user who made it.
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Anne Elliott
commented
This is really important from a system integrity and fraud prevention perspective; irrespective of whether the change is made directly in the contact or from the dashboard whilst making a payment.