Primary Contact should appear above other contacts
The Primary Contact in the 'Additional Contacts' section should appear above any other contacts. I believe this used to be the case before the recent update. It was much clearer and made much more sense to see who the first point of contact is when contacting clients.
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vote
Hi team, thank you for your feedback on this here. We've made a change so primary person of a contact will now appear above additional people for that contact. 😁
We appreciate hearing how this change would help. Thanks for sharing in Product ideas.