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403 results found

  1. It would be a really useful to be able to attach files to a bank account within Xero, much as you can to a contact or transaction.

    The use cases for this could be:
    When a disorganised client send bank statements in as attachments for irregular payments it would be very handy to be able to store those attached to the account in Xero; as close to where I would want to use them as possible.

    There are supporting documents that relate to an account as a whole - such as an accruals or prepayment schedule that would be great…

    8 votes

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     ·  1 comment  ·  Files  ·  Admin →
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  2. Can we please have the ability to see if a note has been added to a document when you are in the Hubdoc APP without having to go into a document.

    The ability to see this is available in the Web version, would be great to see it in the APP as well.

    Thanks

    11 votes

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    3 comments  ·  Hubdoc  ·  Admin →
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  3. When editing the document in Hubdoc, could the creditor/suppliers bank account number please automatically show in the Xero details area. As then we could confirm that the right Xero creditor has been selected and that the bank account number matches the supplier invoice at that moment.

    17 votes

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    1 comment  ·  Hubdoc  ·  Admin →
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  4. Right now, we see average days we pay or receive payment. It would be good if we can have another row that shows us the payment terms we have with the contact so we can benchmark against performance that way. The data is already in Xero, just need to show it.

    15 votes

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     ·  3 comments  ·  Contact  ·  Admin →
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  5. On the contacts page you can see the bills and the value, it will either appear with the value in the paid column or the due column unless it has been allocated against a credit. Any allocated credit notes and the invoices they have been allocated to appear as £0.00 in the paid and due column. Now as we have to allocate the credits in order to include them in a bulk payment (a completely pointless time consuming exercise still not addressed by XERO! but lets not get side tracked by another basic function missing) the fact the values are…

    16 votes

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    6 comments  ·  Contact  ·  Admin →
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  6. PRIMARY & SECONDARY/OTHER CONTACTS

    Thanks Grace - it would be great rather than editing and reentering information if there was a field titled "Primary Contact" and Secondary Contact for eg where we could just update that field using a drop-down box as opposed to re-entering customer information. It would definitely save a lot of time. Maybe something to add in the future?

    PROCESS
    I wanted to confirm that if I follow your instructions where I have 2 parties for eg Primary Contact = Grace Wife and other contact = Tom = Grace's Husband. If I wanted to make Tom =…

    8 votes

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    1 comment  ·  Contact  ·  Admin →
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  7. Restore the ability to see the total number of days an invoice is overdue from the client contact page for credit control. It used to say 125 days overdue in red - that has gone so it is now not as easy to decide how firm to be when emailing a client to chase a late invoice. Those days overdue on an email heading get attention fast.

    86 votes

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     ·  8 comments  ·  Contact  ·  Admin →
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  8. Reinstate the bank activity graph for contacts (clients) which used to enable us to see all bank activity for all bank accounts on the client contact page. Give us back our credit control eyes!

    10 votes

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    9 comments  ·  Contact  ·  Admin →
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    Hi everyone, we appreciate the interest this idea is receiving and will continue to watch the interest for this here however want to be open that this isn't something we have plans to develop into the newer Contacts page at present.

  9. We often use the quick search feature in Xero, and it is often used just to get the client code for files. It would be incredibly helpful if the client code populated next to the client name in the quick search bar to make it easier to see

    7 votes

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     ·  0 comments  ·  Files  ·  Admin →
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  10. Hubdoc App. Can we have the ability to hide archived documents. Or create a separate tab similar to the web version. Another option is to make archived documents dim so clients are aware that the documents are processed and are in Xero.

    3 votes

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     ·  0 comments  ·  Hubdoc  ·  Admin →
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  11. Currently if you are using auto-sync hubdoc will only allow either purchases or credit notes from suppliers, but not both. If auto-sync is set to purchases then credit notes uploaded are posted as bills, and vice-versa.

    Particularly for high volume customers it would be useful if Hubdoc could differentiate between them and post them appropriately on auto-sync.

    7 votes

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    2 comments  ·  Hubdoc  ·  Admin →
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  12. A number of our clients simply use hubdoc as a filing system as publishing to Xero is not as simple as they would like.
    So we maintain their Hubdoc accounts, we update the document type and archive. It would savea huge amount of time if we could bulk edit and bulk archive rather than having to do this one document at a time.

    29 votes

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     ·  10 comments  ·  Hubdoc  ·  Admin →
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  13. It would be hugely helpful if we could add rules under supplier settings in hubdoc much like the bank rules in Xero. E.G. Client has a home office and I want to split the electricity bill 33% to Power and 67% to Drawings. Number 1 - I won't have to try and remember what the percentage for each client is as they vary and number 2 - I would be able to use the automated function to Publish to Xero.

    12 votes

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    4 comments  ·  Hubdoc  ·  Admin →
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  14. In the new contact view, everything is spread out, with lots of wasted white space (similar to the bills list without 'compact view' toggled, or the list of repeating bills (which doesn't have the ability to be compact in view). I can deal with the info I need to pick a transaction to open being on complete opposite sides of a widescreen by pulling the contact into a new window and reducing the width of that window until it's readable without excessive twisting of the head (a poor workaround for an ergonomics risk, but it's the only one I could…

    11 votes

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     ·  2 comments  ·  Contact  ·  Admin →
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  15. Ability: Xero only displaying the unpaid invoice up top under client/contact ----- same as former Xero version - PLEASE change this back it was perfect and it is very much not userfriendly now

    Purpose: quick overview of the account i.e. which invoices are unpaid and what was communicated last

    Current issue: with the new changes all client invoices are displayed on top, this clutters the view and is useless information, the old invoice (old and paid) don't need to be visible on top. The current invoice status is important i.e. what is not paid. It is clutter to display all…

    6 votes

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    1 comment  ·  Contact  ·  Admin →
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  16. Love the new contact view. It makes it easier to manage the clients.
    Is is possible to be able to rename the files in Xero that is linked to a contact?

    8 votes

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     ·  1 comment  ·  Contact  ·  Admin →
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  17. When in the contact section and viewing the activity tab, it would be useful to be able to view PDF invoice from that screen rather than click on an invoice and click the attachment tab (similar to the function in bills to pay).

    4 votes

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    0 comments  ·  Contact  ·  Admin →
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  18. Ability to go into the contact/client and see all notes under history and notes also the notes that are made under an invoice for the client. So ALL notes are in one place and users don't need to run a report to check a note. The former Xero layout had this. Invoice notes showed up under history and notes for the client in the old Xero layout before July 2023.

    38 votes

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    11 comments  ·  Contact  ·  Admin →
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    Hi team, we appreciate that with different places in which notes can be added within Xero right now, you'd like one place you can go to view all history related to a contact. Though we don't have plans of surfacing the individual transaction history & notes on a Contacts record, you may find the History & notes report useful for getting a wider lens.

    You'll find with the report you can filter, search and view history and notes across all areas of Xero.

    We are continuing to watch the engagement and support for this idea, and will share if there are any updates.

  19. Be able to just export customers to excel not the whole contacts list. If not this then at least have a column so that I can filter out suppliers from the list.

    6 votes

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    2 comments  ·  Contact  ·  Admin →
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  20. In the UK most agent management statements show both the rental income and the cost of sales for their fees, and any expenses incurred on behalf of the landlord.
    is it possible to be able to enter this through Hubdocs as a single document

    4 votes

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     ·  1 comment  ·  Hubdoc  ·  Admin →
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