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Banking & chart of accounts

Customer ideas for bank accounts, bank feeds and chart of accounts

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Banking & chart of accounts

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  1. In the Bank Rules it would be very helpful to have a tick box that allows the full original description from the transaction in the bank, to be allocated when you reconcile the transaction.
    Much like the Set Reference as 'reference/description/etc' option but specifically to include the original transactions detail.

    E.g. Bank rule & contact would be: 'Pharmacy'
    - but the original description in is a transaction from 'Boots £3.50' or 'Superdrug £14.00' so when you apply the bank rule and you check the transaction in 'Account transactions' under the specific nominal (e.g. personal care), the description would say the…

    9 votes

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     ·  0 comments  ·  Reconciliation  ·  Admin →
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  2. When creating new 'spend money' transactions during bank reconciliation, allow the tax setting to match the tax setting in financial settings, if set to tax exclusive, so that it doesn't just default to tax inclusive.

    9 votes

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  3. Find and Recode - Contact Groups: I have a need for recoding transactions to add or correct tracking categories based on contact groups. We need to provide summary and filtered reporting based on tracking categories which we cannot efficiently find without the contact group. Please add contact groups to find and recode.

    9 votes

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  4. we have specific cut offs for certain aspects of our EOM so more options for locking periods in certain categories would be so beneficial.

    lock revenue for a specific period once reviewed
    lock a payroll period once closed for EOM
    lock expenses or AP once closed

    9 votes

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    Hi team, we appreciate the interest in having more levels of control when it comes to lock dates. We don't have any plans for this at present but are continuing to watch interest for this idea grow.

    If there are any updates we'll let you know here.

  5. Can we please have a Parent and Child relationship on the accounts to ease cash allocations. At the moment we are getting 1 payment that covers multiple accounts.

    We work with Schools and get payments from Councils and Academy's. These payments go across multiple schools and payments are currently allocated 1 invoice at a time.

    It would be helpful to have a Parent account / Hierarchy account or to put the Council/Academy name within the individual school account on Xero and put the Parent/Hierarcy name within the "Find & select matching transactions" - "Search by name or reference"

    9 votes

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  6. Hi there,
    Is there any way you could integrate the photos I put on my Starling Bank account of receipts I receive for purchases for my business account, so that I don't have to enter them twice, once on Starling and once on Xero.
    I realise this is not an option, as it's not happening, but the notes I add do come through, so could the photos too?
    In this new digital paperless world, it would be good not to have to keep every receipt and have to remember to photograph it twice. Hubdoc doesn't help, because you still have…

    9 votes

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    5 comments  ·  Bank feeds  ·  Admin →
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    Hi Lynda, thanks so much for taking the time to share this excellent suggestion. Automatically importing receipt photos from your bank directly into Xero is a great idea, and we can certainly see how much time that would save you.

    As you've pointed out, you can also import your receipts into Xero by using Hubdoc.

    For transparency, the direct bank feed for Starling Bank was developed and is maintained by the team at Starling. This means they control the type of data—like the transaction date, amount, and notes—that is sent through the feed to Xero. For that reason, the best way forward is to make this feature request directly to Starling Bank, as they are in the best position to add this functionality to the feed they provide.

    We’ll keep this idea open on our forum to continue gathering interest here.

  7. have a warning come up when an entry is dated in the future to avoid posting to the wrong year

    9 votes

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  8. Can the new bank summary report have the option of adding in the imported statement balance for each bank account. This would provide a quick way of checking which accounts need more work rather than having to check each reconciliation report for each bank account when there are multiple bank accounts (I have 10+ and it is arduous having to run each reconciliation report just to check the balance)

    9 votes

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    Hi everyone, while not a direct solve for the idea here we wanted to share a recent release that improves customers ability to confirm their bank balances using the new Bank Reconciliation Summary report.

    With the new report you'll now find you can enter a Bank statement ending balance. This means where an imported statement balance has not imported, or doesn't match your actual bank statement balance you can now enter an amount and update the report. Xero will then calculate the balance out by based on the amount you've entered in this field.

    Currently this is still on a bank by bank run report, you can switch between banks you have in your organisation from the Bank account field.

    If there are any plans to develop a view across all banks at once we'll let you know here.

  9. Can you pl provide payment voucher/ receipt for Receive/ Spend money,

    sometimes we need to provide printouts as proof.

    9 votes

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  10. Be able to setup the ATO integrated Client Account as a Bank Account and receive a direct feed fro the ATO (or relevant Tax Authority) for transactions including Penalties and General Interest Charges.

    9 votes

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     ·  1 comment  ·  Bank feeds  ·  Admin →
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  11. My payment provider has recently started taking their fee percentage prior to the deposit, versus charging me at the end of the month.

    This has caused each of my deposits to mismatch the invoice total.

    Meaning, I need to add a bank fee on each individual transaction.

    It would be EXTREMELY useful to have a "default bank fee" or "default credit card fee" button that would:

    1) Remember the Contact as [Payment Provider] (currently have to type that in manually)
    2) Add a default description "Credit Card Processing Fee"
    3) Allocate the charge to an account [5150 - Credit Card…

    9 votes

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  12. Hi,
    What about generate a report that lists reconciliations by date reconciled, rather than date of transaction?
    That way, if you realise after some time that you have made a mistake in your reconciliations, you can easily identify it having happened during the current session or a previous session of data entry.

    8 votes

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    Thanks for sharing your idea, and letting us know the changes that matter most for you.

    We've reviewed your idea and now it's up to the community to get behind and support it. Make sure you share your idea with any colleagues that this could benefit so they can add their vote too!

    Along with votes, other members can now comment to share additional detail about how your idea could improve their experience with Xero.

  13. Please change the font and bold the balances on the accounts main screen and move the balance back to the left where it was previously.

    I can't figure out why you made this change in the first place as there was nothing wrong with the setup of the old Bank Accounts screen. I do like the added width but you've made it harder to see the balance quickly and it just isn't as user friendly view IMO.

    8 votes

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  14. On the bank account transactions pages, when someone has paid one of my invoices, it displays as 'Payment: Joe Bloggs', it should display as 'Receipt: Joe Bloggs' as i have received the monies not paid them.

    8 votes

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    Thanks for your feedback and for pointing out how the term "Payments" can be confusing—especially for those new to Xero or bookkeeping.


    We get that using clearer terms like "Receipt" or "Payment Received" might feel more intuitive and help reduce confusion when working through allocation of payments on an invoice.


    Right now, this idea’s open for feedback and support, so feel free to keep voting and sharing how a change like this could help in your day-to-day.

  15. The ability to have a set lock date EACH month. For example, every month by the 5th the prior month is locked for users other than the advisers. Currently you can manually do this, IF you remember.

    My issues is, if I do not remember the accounting clerk will go back multiple months creating entries and causing issues.

    8 votes

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    Thanks for sharing this idea about having regular automatic Lock Dates.

    We've reviewed this idea here, and now it's up to the community to get behind and support it. Make sure you share your idea with any colleagues that this could benefit so they can add their vote too!

    Along with votes, other members can now comment to share additional detail about how this could improve their experience with Xero.

  16. I would like to be able to edit an entered transaction, i.e., transfer, payment, etc. When I am reconciling, some transactions are posted on the following month, but they were entered at the end of the prior month this creates a problem when reconciling. All I need to do is edit the date and change it, but I have to remove and redo the transaction. This is extremely time-consuming.

    Also, could we change the bank account when we enter the transaction in the wrong registry instead of removing and redoing it?

    8 votes

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  17. When reconciling the bank, I always like to start with 'quick wins' and attempt to reconcile the suggested matches first. After the recent improvements, surely it now makes sense to add a filter on the bank feed reconciliation screen to 'show lines with suggested matches'?

    (This software coding must already exist because there is an option on the cash coding tab to 'Show lines with suggested matches' like in the screenshot)

    8 votes

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  18. Adding more banks in Singapore for the bank feed in Xero.

    Example, adding Anext Bank into Xero. Will benefit small businesses who are using digital bank like Anext Bank.

    8 votes

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    1 comment  ·  Bank feeds  ·  Admin →
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    Hi all, just updating the status of this idea to Gaining Support here, to align with our new statuses for Xero Product ideas. You can read more about this on our blog.

    For the time being, you can keep your accounts up to date in Xero by manually importing statements from Anext Bank. As per our last update below, we'd also recommend sharing this link with your bank to let them know you'd like to see them connect with Xero, and they can fill in the form if they're interested in Partnering with us.

    While we don't have any direct plans for this atm, we'll share if any are made with you here.

  19. Please please can we have a feed for personal revolut cards

    8 votes

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    2 comments  ·  Bank feeds  ·  Admin →
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  20. Pls can you consider providing an option to view all Debit balances as positive values and all Credit balances as negative values (in brackets) on the Chart of Accounts as well as accounts on the Dashboard?

    That way it's immediately obvious if a balance is owing TO the business or BY the business, without having to first determine if an acc is set up as an asset or a liability on the Chart of Accounts.

    8 votes

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