Reconciliation - Allow credit notes to show and be selected on the find & match screen
Ability to show and can select credit notes on the find & match screen.
Purpose: To save time rather than having to go in and allocate the credit note against an invoice then going back to the bank reconciliation screen.
HI team, excited to come back and share that the ability to find & match credit notes when reconciling has now been released to all customers. 😊
When you reconcile a credit note, Xero records a payment transaction against the credit note but doesn’t allocate it to an individual invoice or bill. This is similar to the process to apply a cash refund, but you don’t need to create the cash refund first.
We fully appreciate the feedback here, and will carefully consider other avenues you'd like to see this feature and the selection of credit notes to extend to. We'll keep you updated of any developments of these through related ideas here in the forums (I've linked the ideas I previously shared as well as a couple of others that you can easily support and stay up to date on)
We'd like to give a shout out to everyone in this idea for supporting and staying engaged through with us on this feature, and helping us shape the future of Xero. Thank you
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Nicola Binks
commented
Instead of having to allocate credit notes separately. Have the credit notes showing when you match the payment in the bank to bills and credits. This would save time as the payment doesn’t match the bills until the credit note has been allocated.
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Sam Riley
commented
Batch Payment Of Credit Notes
Essentially do exactly what is done, when making batch payments of Bills, but instead make a batch payment of credit notes.
There must be a way to do it, as opposed to having to do it via the banking app/website and then manually reconcile each credit note against the bank feed in XERO.
Thanks -
Tim Charles
commented
I've just spent ages with a client trying to reconcile a payment based on a supplier statement with multiple invoice bills and credit notes. I'm shocked that this is not standard that you can find credit notes when doing a find & match. Very poor from Xero that this falling has not been resolved many years ago. Xero makes this is a high priority and the development team to fix it quick!!
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Ashley Walker
commented
I can’t believe Xero doesn’t allow you to pick a credit note when doing the bank reconciliation! This is basic stuff, the work around of refunding a credit note is not the correct accounting treatment.
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Tania Elkerton
commented
We need the ability to be able to find and match against AP Credit Notes when reconciling payments in the bank reconcile tab. We have a supplier that we pay at a group level for multiple third party suppliers. Like a credit card situation. When one third party supplier has a credit note we cannot select it in the bank reconciliation, therefore making it impossible to fully reconcile the payment to the main supplier.
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Linda Bates
commented
Ability to include credit notes when posting batch payments, and also to be able to select credit notes when using find & match in bank reconciliation, rather than having to manually allocate them to an invoice
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Rob Winder
commented
Come on Xero even Sage can do this. This is an absolute basic and will save potentially hours of time allocating credit notes individually. Forget all of your reporting tools and rubbish that wont get used but we have to watch every quarter to maintain accreditation.
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Tim Hulme
commented
Basic fundamental process within accounts bank reconciliation processes. Xero lacks another fundamental routine. Needs to be programmed as of yetserday.
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Marie Riley
commented
Agreed Valerie Hague! This is an essential yet basic level feature which I would assume as a given for any accounting software, not a request.
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Valerie Hague
commented
This is the most fundamental failing in Xero - the whole credit note functionality needs an overhaul. Allow credits to be selected in Bank Reconciliation, allow credits to be selected in Payment runs, allow credits to be listed in Remittance Advices so that you can show the supplier which credits you have deducted. These are all basic level functionality requirements which have been outstanding for many years. PLEASE GET ON WITH IT.
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Marie Riley
commented
Allocation / Inclusion of Supplier Credits whilst making a Bill Payment to a Supplier where there are netted invoices and credits.
When making bill payments to a supplier where credits are netted off the payment it is both inconvenient and time consuming to; sum the total of the credits manually, then manually work out the net payment; Partially pay off the net value against some invoices, whilst leaving the remaining invoices unpaid. To then have to separately allocate the remaining credits against the remaining invoices. To be able to do this in one transaction as part of one net payment would be an amazing time saver! -
Sally Williams
commented
Allow allocation of Credit notes whilst allocating payments in Bank Rec - Both received and spend
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Laura Murphy
commented
Also to include when creating a batch payment so supplier can see invoices & credit notes that are in there payment on the remittance. A the moment I have to manually create this in excel
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Tricia Drew
commented
I can't believe this still hasn't happened, I've been asking for 10 years now.
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Sonia Connon
commented
This feature is urgently needed. Being unable to select credit notes in the bank reconciliation affects workflow. The ability to select credit notes would improve bank reconciliations.
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Elaine McKilligan
commented
Sage has had this feature for as long as I can remember (many years!!!) - the lack of this feature is one of the most annoying things about Xero!
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Selorm Klaye
commented
Invoice credit note is in dollars. Funds debited from bank account is in sterling. Have to add a payment to credit note before it appears in bank rec. When trying to add a payment, have to enter exchange rate, rather than GBP amount, which means have to calculate an exchange rate to get back to the GBP amount in bank. Better to just enter GBP straight away.
Ideal solution for this issue is for credit note to just appear in bank rec so can match irrespective of currency (have added a vote to that idea).
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Amanda Smith
commented
Honestly have raised this so many times over past ten years, seems such a simple option