Enter your idea

So, I am paying extra to use the expenses app, applying the expense to a customer and the billablae expenses account. I also include the receipt of course, which I have to provide to the customer to be reimbursed. So, when I generate an invoice and add a billable expense, the expense is listed but the receipt isn't attached. Am I doing something wrong or is this not available? I can't imagine it wouldn't be because it undermines the whole process and requires a whole lot more admin outside of xero... I know you can do it through the non-app 2-step route, but not this way...

Hello - has this been added to Xero? I noticed that this post is from a year ago and I still don't see the auto send receipt when payment is applied to an invoice available as a feature in Xero.
Thank you,
Elina

Any news on this?

Please add automated receipts to full or partial payments.

We have implemented for our own internal use. (We built an application that connects through API). We can send invoices, statements and payment receipts from our company domain.

Would anyone be interested in this as a service bolted onto Xero?

Feature set envisioned:
- Send from multiple email accounts on the same domain (i.e., company.com)
- Send invoice
- Send statement
- Send invoice payment receipt (customer paid invoice)
- Send payment notice to vendor with line-item detail in CSV file of payment sent (works great for printed checks with more than 9 lines of detail on check stub)
- Optional email address verification service to minimize bounced messages
- We would tie into your email server/service via security configuration

Thoughts?

If you contact me, please let me know what you would consider a reasonable price for this service in US Dollars.
please contact me at za6kvwr8@duck.com (email address protected)

I agree with Barb Sheahan too...

"Yes please...would love to have an option to either tick a box to send a receipt to a customer during the reconciliation process, or be able to select a group of customers to send receipts to. Either way, having an automation process would be super helpful and be so much more efficient."

I agree. This is critical for our business. Customers expect a confimration that their money has been received. having to go in to each invoice and click 3 or 4 times to generate a receipt is unproductive and costly to businesses with a high number of invoices.

I would love to set up automated receipts, or at least have a tick box options, as part of the reconciliation process.

Another missing feature to start looking for alternative solutions. Working with XERO feels more and more it is not actively developed anymore, just in maintenance mode and steadily increasing subscription prices...

I agree with Barb Sheahan below:
"...would love to have an option to either tick a box to send a receipt to a customer during the reconciliation process, or be able to select a group of customers to send receipts to. Either way, having an automation process would be super helpful and be so much more efficient."

beautifully phrased and completely correct!

An auto send receipt function within Xero would be really useful.

THIS IS CRITICAL FUNCTION TO GIVE CUSTOMERS A PEACE OF MIND THAT PAYMENT IS WELL RECEIVED. PROOF OF EVIDENT THAT PAYMENT IS WELL RECEIVED.

I just want to be able to send a customer a receipt from the reconciliation page, a lot of our domestic customers want a receipt and I just want it to be easier!

Yes please...would love to have an option to either tick a box to send a receipt to a customer during the reconciliation process, or be able to select a group of customers to send receipts to. Either way, having an automation process would be super helpful and be so much more efficient.

Basically, their response from March says they aren't going to do it.

Really sad.

This feature is desperately needed. As someone posted on one of the query threads - it takes 7 mouse clicks to send a receipt. We have a majority of members who need a receipt to claim back from their government funded package. As a SME every automation we can incorporate is critical to the success of scaleability and staff time.

This is standard business practice, why this cannot be automated in 2023 is beyond belief.

The Australian Government requires a receipt for anything over $75. If you are based in A/NZ you should know this. Why can't this be simpler to do or allow us to automate it.

The current process is too long, but we are forced to do it to comply with the law.

Also, to clarify, I'm not saying to have a minimum, but an all option or easier.

Not yet Still?

Action is 8 years overdue just fix it please!

This appears to be another basic feature that is requested by Xero users the Xero team ignores, raised 8 years ago and no action. The complexities mentioned by Xero are easily resolved, and even if they are not from a technical perspective just adding an email receipt on reconcile option tick box would be a workaround that would stop the frustration by users.

For Xero users maybe voting with your feet my get better results.