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I am in uk and we are in need of this feature wherein we want the ability to send a receipt at bank reconciliation stage when the transaction is created. We would use these for charity donations received at the bank

the way this works in new invoicing is INFERIOR to the old way as many have pointed out. It takes way longer and has more steps.

Yes to Auto send receipts - but not all of my clients get receipts ( long story) so the way it is now in old invoicing is ideal we enter payment and then are immediately given the OPTION of sending a receipt or not.

Please maintain the send receipt option straight away once payment is applied. It is double work to apply the payment, then go back to the invoice, then click on the payment, and then send the receipt. With the old invoicing system, you apply the payment, and straight away there is a message if you want to send the receipt. Much easier... not to mention, that some people can take the payment, but are not able to click on the payment to send the receipt.

With the new invoicing, we can't send a receipt after adding payment without going back to the invoice, clicking on the payment link, and clicking on send the receipt. The old invoicing had this option, so can this be kept, PLEASE?

The issue is that not all users who have permission to take and process payments have permission to click on the receipt link, therefore, these users will not be able to send receipts on the spot when receiving payments.
In addition, the "new" way is more time-consuming.

This would be super. Right now you need to do a load of clicks to do this...
1. Okay the reconcile
2. Go to acct tranactions
3. Open tranaction
4. Drop down
5. Email reciept
PHEW!

How is it possible that a critical issue has been raised since 2015 and Xero has not done anything about it. Any, I mean, any payment receiving software has an automated feature to send payment receipts. Xero has the feature but it is manual. Please add an automation to it! Thank you.

Has this been implemented yet?

with the new invoicing system I am not able to send receipt after adding payment with out going to the payment and then send receipt. There should be a enter payment and send receipt button to make it easier and quicker.

It’s a pretty basic option. Surprised that it’s not a standard option. Can’t believe that we have to go through all of this rubbish to get it done.

Why is this not implemented yet XERO. Please add this as an option as it should be standard!

very very very important

Hi, is this a feature already?

An option to issue a receipt to a customer during the reconciling process. When matching bank statement and xero information, the receipt could be sent to the details on the original xero produced invoice that you are reconciling. Would certainly work for individual payments (full or part payment). Might require an extra step if reconciling multiple invoices to one payment.

I've been receiving membership fees for a community group, and would like to send receipts as payment is made and reconciled. At the moment I have to go into each invoice and send receipt manually.

Just a thought. :)

So, I am paying extra to use the expenses app, applying the expense to a customer and the billablae expenses account. I also include the receipt of course, which I have to provide to the customer to be reimbursed. So, when I generate an invoice and add a billable expense, the expense is listed but the receipt isn't attached. Am I doing something wrong or is this not available? I can't imagine it wouldn't be because it undermines the whole process and requires a whole lot more admin outside of xero... I know you can do it through the non-app 2-step route, but not this way...

Hello - has this been added to Xero? I noticed that this post is from a year ago and I still don't see the auto send receipt when payment is applied to an invoice available as a feature in Xero.
Thank you,
Elina

Any news on this?

Please add automated receipts to full or partial payments.

We have implemented for our own internal use. (We built an application that connects through API). We can send invoices, statements and payment receipts from our company domain.

Would anyone be interested in this as a service bolted onto Xero?

Feature set envisioned:
- Send from multiple email accounts on the same domain (i.e., company.com)
- Send invoice
- Send statement
- Send invoice payment receipt (customer paid invoice)
- Send payment notice to vendor with line-item detail in CSV file of payment sent (works great for printed checks with more than 9 lines of detail on check stub)
- Optional email address verification service to minimize bounced messages
- We would tie into your email server/service via security configuration

Thoughts?

If you contact me, please let me know what you would consider a reasonable price for this service in US Dollars.
please contact me at za6kvwr8@duck.com (email address protected)

I agree with Barb Sheahan too...

"Yes please...would love to have an option to either tick a box to send a receipt to a customer during the reconciliation process, or be able to select a group of customers to send receipts to. Either way, having an automation process would be super helpful and be so much more efficient."

I agree. This is critical for our business. Customers expect a confimration that their money has been received. having to go in to each invoice and click 3 or 4 times to generate a receipt is unproductive and costly to businesses with a high number of invoices.

I would love to set up automated receipts, or at least have a tick box options, as part of the reconciliation process.