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Banking & chart of accounts

Customer ideas for bank accounts, bank feeds and chart of accounts

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Banking & chart of accounts

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463 results found

  1. Please add the feature so users can navigate side to side and up and down by holding tab while using arrow keys in the Reconciliation screen, especially in the table under add details on a transaction

    1 vote

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    Thanks for your feedback here, Carver. As you may have found this feature is now available within invoicing, purchase orders, quotes and the quick view for bills.

    We'll keep an eye on the interest around this in the Bank Reconciliation space here and I'll share if there are any updates.

  2. There are often periodic top up payments for accounts (e.g. Tolls) and a periodic statement provided after the fact.

    It would be useful to be able to set up a bank rule to apply these and reconcile the prepayments as the statements come in.

    30 votes

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    Hey all, we really appreciate you joining in this conversation and adding your votes.

    We've reviewed this idea, and now it's up to the wider community to get behind it.

    You might like to share this idea with any colleagues that this could benefit, so they can also add their votes and comments to support it.

  3. Set up mortgage or long term bank loan accounts as Non-current liabilities but still enable the user to connect a bank feed. This will ensure the coding and processing burden is reduced when reconciling loan accounts and will ensure the Cashflow statement is correct.

    3 votes

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    Thanks for taking the time to share this idea with us 💥 We really appreciate you explaining how this could help reduce the coding and processing effort involved in reconciling loan and mortgage accounts, while also supporting more accurate reporting.

    We’ve now moved your idea to Gaining Support so we can continue to track interest and feedback from others who’d also like to see this in Xero.

    Thanks again for raising this with us and for sharing the impact this would have for you.

  4. Bank feed for KEB Hana Bank Global.

    1 vote

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    0 comments  ·  Bank feeds  ·  Admin →
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    Thanks for sharing your idea about adding this bank feed to Xero, and for letting us know how it would make managing your finances easier.

    We’ve reviewed your idea, and we’d now like to get a sense of the support for this from the community. Feel free to share it with colleagues who’d also find this bank feed useful, so they can add their support too. Community members can also comment on the idea to share more detail about how adding this bank feed could improve their experience with Xero.

  5. Proposal Title:
    Introducing Xero Bank Feeds for Nigerian Financial Institutions
    Introduction:
    The absence of direct bank feeds in Nigeria creates unnecessary manual work and increases the risk of errors. We propose the introduction of bank feeds for key Nigerian banks to enhance efficiency and accuracy.
    Objective:
    To enable seamless, secure, and automated bank feeds in Xero, reducing reliance on manual imports and strengthening audit readiness.
    Problem Statement:
    Currently, users must manually import bank statements. This process is:

    Time-consuming and repetitive
    Prone to human error and reconciliation delays
    A barrier to real-time financial reporting and compliance
    Proposed Solution:
    Xero should partner…

    2 votes

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    0 comments  ·  Bank feeds  ·  Admin →
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    Thanks for bringing this to our attention Courtney! We appreciate the time taken and the details around which banks would be most beneficial. Others in the community are now able to vote and comment on the idea so we can gauge interest and pass this onto the Product team.

  6. Ability to import a PDF statement directly to xero instead of having to spend a fortune on PDF to CSV software like Dext for example

    2 votes

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    Hi everyone, thanks for sharing your feedback on being able to import PDF bank statements directly into Xero in the UK.

    We can see how this would make it easier to get bank data into Xero without needing third-party conversion tools.

    Make sure you share your idea with any colleagues that this could benefit so they can add their vote too!

    Along with votes, other members can now comment to share additional detail about how your idea could improve their experience with Xero.

  7. We have twice had clients attach the wrong bank account to the Xero bank accounts when setting up direct bank feeds. Obviously they should check the bank account number when attaching the account but there should be a check in the software to prevent or at least warn against this.

    2 votes

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    0 comments  ·  Bank feeds  ·  Admin →
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    Hi there, appreciate you for putting this forward. We can see how validating bank account numbers during direct bank feed setup could help reduce errors and give users more confidence when connecting their accounts.

    We just want to highlight that users have the option to edit and change bank account numbers from the Chart Of Accounts screen after the bank feed is connected.

    I've updated the status of this idea to Gaining Support. If this is something you'd like to see, please keep voting and share how this would improve your bank feed setup process.


  8. During bank reconciliation we deal with many customers that slightly over/underpay their invoices, which makes it necessary for us to create overpayments often.
    Suggestion: when a payment is partially matched during reconciliation (the user has checked one or more invoices to match with the same contact) and the user selects 'New Transaction' to allocate the remainder, Xero should prefill the contact field with the same contact that the user has already matched.
    Reason: Xero makes it a bit too easy to accidentally create new contacts when a user types into the contact field, sees the correct contact showing, but does…

    1 vote

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    Thanks for sharing this idea with the Xero community. We appreciate the time you’ve taken to explain your suggestion for carrying the contact from a matched invoice or bill through to an additional transaction during bank reconciliation. We’re moving this idea to Gaining Support so we can gauge community interest and hear from other customers who would find this useful in their day-to-day workflows. Votes and comments help us understand how broadly an idea would benefit the community and allow others with a similar need to add their support. If this idea would be valuable to you, please vote for it and share any additional feedback or examples in the comments.

  9. Could you please look into integration with Caixa Bank? Such a pain doing manual import of bank statements

    2 votes

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    1 comment  ·  Bank feeds  ·  Admin →
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    Thanks for sharing your idea, Ellen. We appreciate there are more banks our customers would like to see us to connect with and save manual efforts involved in having to import bank statements manually.

    We'l start to get a sense of the wider interest in a feed with Caixa and I'll be sure to let you know here if there are any plans made for this.

  10. When viewing each nominal account it would be helpful if a column to show reference detail, this will save a lot of time as we currently need to click into each transaction to get the details.

    1 vote

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    Thanks for sharing this idea, Maria. We understand the request to add a Reference column to the Chart of Accounts transaction view. This could make it easier to review and trace transactions without opening each one individually.

    We've updated the status to Gaining Support so we can continue tracking community interest. If this could improve your workflow, add your vote and share your use case.

  11. For Xero to expand their bank feed connections to develop feed that supports Chase bank UK

    41 votes

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    10 comments  ·  Bank feeds  ·  Admin →
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    Hi team, we're pleased to share that we're working on a feed for Chase bank (UK) at present. This is currently in testing and I'll round back to update you again as soon a it's live 😊. Thanks again for sharing your interest in this here and staying tuned in Xero Product Ideas!

  12. Thanks for adding this feature. I'm trying it and I noticed that if you copy and paste a value with a $ in it, it will not paste properly. Sometimes when you copy paste opening or closing balances from PDF it copies including the dollar sign.

    Please allow to paste the value with the $ in it.

    Also, there doesnt seem to be any way of deleting a draft period. Please consider adding a small garbage bin icon in the period list and inside the period.

    Thanks!

    31 votes

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    Hi community, we appreciate the support this idea is starting to gain. Our product teams are considering this idea among other improvements as they plan their roadmap and I'll update here if there's progress.

    For the time being, you can change the dates to essentially reset this to the period you want to reconcile.

    To open the period in an editable state from the 'All periods' list:

    • Select the "Continue" button on a draft period, or
    • Select "Edit" on a locked period, then "Continue" in the modal to unlock it

    From there select the 'Edit date range' button in the top right hand side and change the dates to the period you want to work on. You can also click into the "Opening statement balance" and "Closing statement balance" fields to update these.

  13. Why do your devs keep burying things, that we need to frequently use, under menus?

    Please bring the "Transfer Money" quick button back to the Bank Accounts main page, rather than bury it under the 3-dot menu. That added click each time is incredibly annoying and takes away from the user experience.

    Side by side comparison below.

    5 votes

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    Thanks for sharing your idea, and letting us know the changes that matter most for you Jim. We will start gaining some support on this idea so that other users who wish to see this can also add their vote in. We'll monitor this space for more traction.

  14. Because overpayments are the only means of receiving or spending money directly in the control accounts (A/R and A/P), they should be called direct payment. On a statement, the activity is called Overpayment, which confuses clients. To the layman, overpayment indicates an error in payment.

    If not Direct Payment, can it be called Payment?

    1 vote

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    Thanks for sharing your feedback here. We understand the request for statements to use terminology that better matches the type of payment being recorded, rather than displaying Overpayment.

    I’ve moved this post to Gaining Support so we can continue gathering community feedback. If this is something you’d use, let us know what label you’d choose and why.

  15. My bank connects via Yodlee and is consistently 7-10 days behind. Upon manually refreshing it is still several days behind. This makes staying on top of reconciliation in a timely manner frustrating and at times creates more work as items that have been user entered and manually reconciled then appear again from the bank feed. The rest of Xero is great to use but this one feature is a significant negative.

    3 votes

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    0 comments  ·  Bank feeds  ·  Admin →
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    Hi everyone, thanks for the idea. We understand you’d like Yodlee bank feeds to update more quickly, ideally in closer to real time, so transactions are available sooner for reconciliation.

    This could make it easier to manage day-to-day bookkeeping with out waiting for feed delays.

    We’ll continue to monitor feedback and input from the community here.


  16. The app needs SO MUCH more functionality including the ability to multiple select transactions that aren’t tax deductions and then send them to an account all at once. That’s what takes up the most time, painfully going through every transaction separately. You should be able to multi-select a bunch and then send them to an account

    1 vote

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    Thanks for highlighting this improvement. The request is for bulk actions in bank reconciliation, allowing users to choose multiple transactions and apply reconciliation or categorisation in a single action via the Xero Accounting App.

    This could be particularly useful for groups of transactions that need the same treatment, rather than processing each line separately.

    I’ve updated the status to Gaining Support so we can continue gathering feedback. Let us know what types of transactions you’d most often process in bulk.

  17. The auto reconciliation feature in Beta is great but it would be appreciated if you could tailor what to reconciliation. Eg only auto process things that match not create new invoices (from memory). We need to upload tax invoices on all purchases, by auto creating it is skipping this important step. If people have already uploaded (via expenses) then its ok.

    5 votes

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    Hi Uri and Annabel, thanks for your feedback and letting us know the changes that matter most for you. We will move this idea to gain more support from the community so other users who want this change are also able to add their vote and comments on it. You can share this idea with your friends and colleagues as well so they can add their votes!

  18. The unload confirmation prompt "leave site?" added (what feels like) hundreds of additional clicks to my tired hand.

    Please remove the "leave site?" prompt.

    1 vote

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    Appreciate you bringing this to the community. We understand the request for a user setting to disable the browser unload confirmation when navigating away from Xero.

    The prompt can be useful when there are unsaved changes, while an option to turn it off could be preferred by users who don't need the additional confirmation.

    I’ve updated the status to Gaining Support so we can continue tracking interest. Add your vote and let us know on which screen you’d prefer this setting to work.

  19. For bank accounts, add the date that the account was last refreshed in Xero. Currently, it only shows the date of the last transaction, but I can't tell if my last feed failed or if there just weren't any new transactions. Seeing the last successful refresh would tell me if I need to refresh again.
    (One of my accounts requires MFA every time, so Xero always shows a manual "Refresh" button, and so that doesn't tell me whether or not the feed succeeded.)

    3 votes

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    1 comment  ·  Bank feeds  ·  Admin →
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    Thanks for sharing your idea about have the bank feed's last refresh date visible on the homepage.

    We've reviewed your idea and now it's up to the community to get behind and support it. Make sure you share your idea with any colleagues that this could benefit so they can add their vote too!

    Along with votes, other members can now comment to share additional detail about how your idea could improve their experience with Xero.

  20. Hi Xero,

    When doing bank reconciliations, we often have to change the dates on rec lines.
    It would save so much time if you did not have to click into the transaction to change the date.

    Likewise, in cash coding - You can change every other detail except the date, meaning you have to go back into individual transactions

    Have attached screenshots.

    2 votes

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    Hi Natalie, thanks for sharing your feedback here.

    We can see how having the ability to edit the date on a bank statement line could help in situations where the bank processing date differs from the date you need for your reconciliation workflow.

    I've updated the status of this idea to Gaining Support. If this is something you'd like to see, please continue to vote and share how this would support your reconciliation process.


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