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Banking & chart of accounts

Customer ideas for bank accounts, bank feeds and chart of accounts

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Banking & chart of accounts

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463 results found

  1. Our company is a BIG proponent of the use of AI technologies. But because we don't currently integrate with Xero directly with our AI tool, I was hoping to use JAX to retrieve the information that we need.

    Unfortunately JAX has a very limited subset of info it can retrieve making the results not very useful. It would be more helpful if JAX could have more lines of information or more results back from whatever query it did in the back end, so that I can get the data out on my side.

    My example is that I asked JAX…

    1 vote

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    Hi Sean, thanks for sharing this idea. We understand tat giving JAX access to a larger dataset and support deeper historical analysis could improve function.

    The idea is to expand JAX’s data access and processing capabilities, allowing users to ask broader questions across more historical data and gain deeper insights without needing to manually combine data in Xero.

    We encourage the community to share some more use cases and how JAX could be improved.


  2. There's currently a max number of conditions that can be added to one bank rule of, I think, 16.

    This is very limiting, particularly for some of our rules. For example:

    A bank rule that adds location tracking data, for example, EU, UK, USA, Rest of the World, based on the payment card country code. There are more codes than I can list in the conditions for some of the rules.

    A bank rule that adds location tracking data, but is based on the customer's email address because the payment card country code isn't pulled through for this particular type…

    4 votes

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    Thanks for sharing your idea and telling us what matters most to you.


    We’ve reviewed it, and now it’s over to the community. If this idea could help your colleagues,


    share it with them so they can add their vote. Other community members can also comment to add more detail on how this idea could improve their experience with Xero.

  3. Separation between Sales Tax/VAT/GST lock date and accounting period lock date.
    It would save a significant amount of time if VAT periods in Xero could have a separate lock date than the accounting period lock date. For instance, an invoice/bank transaction is still outstanding when filing a VAT return, and the VAT return date could be locked so once this outstanding transaction is completed at a later date, it would automatically appear on the next VAT return. This should be separated from the accounting period lock dates, as you still want to account for that transaction in it's relevant period,…

    27 votes

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    Hi everyone, thanks for all your votes and comments on this idea. Just a quick update to let you know that this request is still open for voting and comments from the community.

    We're keeping an eye on the demand for this idea here, and will be sure to post another update if changes are made in this area.

  4. Thank you for adding these fields when adding a contact on the fly. Can you please also add in the field for the expense acct that this contact should normally be coded to. Right now I have to save the contact, finish my bank rules, then go pull up contacts, find the vendor then go to the bottom and give it the gl number.

    1 vote

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    Great to hear your flow of work in your idea here, Emelie - Can see how being able to add this detail on the fly when creating your bank rules could save you time.

    This isn't something we have planned just yet but will get a gauge of interest from your idea and be sure to share if there are any updates for this, here.

  5. Recode Transaction window (for recode Source Transactions) needs an option to show TrackingOption1 & TrackingOption2 fields by default so users don't have to click +Add every time

    1 vote

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    💥 Thanks so much for sharing this idea — we can see how having TrackingOption1 and TrackingOption2 show by default in the Recode Transaction window could make Find & Recode quicker and easier to use.

    We’ve moved this idea to Gaining Support so we can better gauge interest and understand how helpful this change would be for customers using this feature.

    If this is something others would also like to see, we’d really encourage them to add their vote and share how they’d use it. That kind of feedback helps give us a clearer picture of the impact and demand for the idea.

    We’ll keep an eye on the support it receives and share any updates here as things progress.

  6. I’d like to suggest a small but valuable feature update:

    When we search for a bank memo, description, or reference in bank transactions or account transactions (e.g., “UberBV”), Xero does return the transactions, but the categorized account (account head) is not visible in the search results.

    In MYOB, when performing the same search, the results also show the categorized account, which helps identify how transactions were coded in the past. This saves time and ensures consistency during reconciliations.

    Feature Request:

    Please consider updating Xero so that when searching transactions (by memo, description, or reference), the categorized account column also displays…

    6 votes

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    Hi Abrar, thanks for the thoughtful suggestion and the screenshots showing the account code used when reconciling the bank statement lines. We’ve shared your feedback with the team so they can consider this in future improvements. In the meantime, it’d be great to hear from others who’d benefit—please add your vote and any specific scenarios where this would save time in your workflow. In the meantime as a short-term workaround, run the Account Transactions report for the Bank account and add the Related account column to see where each transaction was coded ✨

  7. Would be great if users could be directly notified if there is a bank feed disruption or issue for their specific bank accounts.

    6 votes

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    1 comment  ·  Bank feeds  ·  Admin →
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    Thanks for sharing your suggestion for Xero. We've reviewed the proposed changes, and your idea is now officially open for community voting and comments.

    Please spread the word! Share your idea with colleagues and others who would benefit, urging them to add their vote and specific feedback. Community support is the key to moving this forward.

  8. Please allow direct bank feeds with Fidelity. They are one of the largest financial institutions in the world!!

    11 votes

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    8 comments  ·  Bank feeds  ·  Admin →
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    Returning to the idea here we appreciate while Xero currently supports feeds for Personal Fidelity bank account types it's not possible to set up a feed for investment account types.

    We'd like to track and understand the interest from our community in this. We'll share with everyone here if plans are made.

  9. When adding a new bank account the client needs to tick 'don't select' on all the other accounts which can be unsettling if these accounts already have bank feeds. There must be better wording for this, or remove the need to tick 'don't select'.

    2 votes

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    0 comments  ·  Bank feeds  ·  Admin →
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    Hi Saara, we can see how updates to the labels or instructions in the bank feed connection flow could help make setup clearer and reduce the chance of selecting the wrong account.

    We'll continue tracking interest and share the feedback with our product teams.

  10. It would be help helpful to be able to edit reconciled transactions within the Xero phone application.

    I often want to fix something on the go and have to wait until I can get to a computer.

    5 votes

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    Thanks for sharing this idea about editing reconciled transactions in the Xero mobile app. We appreciate you letting us know how this could improve your workflow.

    We've reviewed your idea and now it's up to the community to get behind and support it. Make sure you share your idea with any colleagues that this could benefit so they can add their vote too!

    Along with votes, other members can now comment to share additional detail about how your idea could improve their experience with Xero.

  11. On the dashboard and/or Accounting drop-down? I find that I have to manually refresh my Chase accounts daily to get up to date.

    13 votes

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    8 comments  ·  Bank feeds  ·  Admin →
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    ✨ Thanks for the suggestion – we love hearing how we could make bank feeds easier to manage.

    Right now we’re not planning a single “refresh all bank feeds” button in the near future. A few reasons why:

    • Banks control timing: Many feeds update on a schedule set by the bank or provider, so a global refresh wouldn’t guarantee instant data across all accounts.
    • Reliability & limits: Triggering lots of refreshes at once can hit provider limits and make refreshes fail more often, which is a worse experience overall.
    • Security & MFA: Some feeds require multi‑factor authentication or a specific user to refresh, which can’t safely be handled by a single bulk action.

    For now we’re focusing on keeping per‑account refresh reliable and clear in the new homepage banking widget, and we’ll keep tracking interest in bulk refresh for future planning.

  12. Current behaviour:
    When reconciling a transfer and searching for a bank account, the dropdown search only works if you enter text from the very start of the account name. For example, if I have an account called "Emerge COGS", I can only find it by typing "Emerge" - searching for "COGS" returns no results and causes the dropdown to glitch.
    The inconsistency:
    This search behaviour is inconsistent with other areas of Xero. When making a payment from a bill, the account search works with mid-string matching - searching for "COGS" correctly brings up "Emerge COGS". This creates confusion as users…

    2 votes

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    Thanks for sharing your idea, and letting us know the changes that matter most for you Dan. We appreciate you sharing your thoughts and providing a detailed example. We'll open this idea up to the community to gain more support. You can share this with your colleagues who might benefit from this as well. Cheers.

  13. When reconciling, I enter each transaction and ensure it is taxed correctly. At present I have to return to the main account transaction list, find my next transaction and enter that transaction each time.

    It would be very handy to have a click through to the next transaction or click previous transaction buttons when viewing a specific transaction.

    1 vote

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    Hi Leigh, thanks for your suggestion.

    We understand you’re looking for a quicker way to move between transaction details, such as having next and previous navigation options when reviewing entries.

    Having smoother navigation between transactions could make reviewing and correcting records more efficient.

    We’ll continue to track feedback and interest from the community for this idea.  In the meantime, you can open a specific transaction in a new tab for reviewing while keeping the list open in the original tab.


  14. Hopefully someone at Xero reads this.

    The Philippines is a market that Xero should really focus on.

    The BIR is now introducing the EIS program which leans perfectly to Xero integration, not a middle man. Companies are running everywhere to Netsuite and SAP as Xero aren't across what is happening.

    Whilst currently limited to larger entities the roadmaps seem to indicate that the business size for compliance will get smaller over time.

    If XERO can organise the bank feeds from the top banks and integrate with BIR, your business in The Philippines will grow much much larger - https://eis-cert.bir.gov.ph/#/main

    1 vote

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    1 comment  ·  Admin →
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    Thanks for sharing your idea, and letting us know the changes that matter most for you.

    We've reviewed your idea and now it's up to the community to get behind and support it. Make sure you share your idea with any colleagues that this could benefit so they can add their vote too!

    Along with votes, other members can now comment to share additional detail about how your idea could improve their experience with Xero.

  15. It would be great if Xero can support Japanese banks in the Bank Feed. Been looking for any API to help me connect the Rakuten Bank to Xero but I found nothing.

    1 vote

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    0 comments  ·  Bank feeds  ·  Admin →
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    Thanks for sharing your idea, and letting us know the changes that matter most for you.

    We've reviewed your idea and now it's up to the community to get behind and support it. Make sure you share your idea with any colleagues that this could benefit so they can add their vote too!

    We'll keep an eye on the interest that builds in this here and be sure to let you know if there are any developments planned to support this feed.

  16. It would be great if Xero could automatically do the transfer between Xero bank accounts.
    This is our most time consuming and often error-prone coding in Xero when it should be a simple fix. Many clients still battle with this.

    22 votes

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     ·  2 comments  ·  Reconciliation  ·  Admin →
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  17. On the Account Transactions screen for Reconciled transactions. Would be great to have columns to show the Reconcillation Type and Payment Type (Invoice, Bill etc).

    This would make it easier to identify and sort transactions on that screen

    1 vote

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    Appreciate you sharing how viewing this information from the Account Transactions of a bank account would be useful to you, jason.

    While this isn't something we have plans to add just atm, we'll start to get a sense of the interest fro others in this here. I'll share if there are any updates.

  18. Within Expenses, have the ability to claim International Freight charges. Many freight forwarders charge a credit card for larger values and do not offer direct debit facility. We do not have company credit cards, so it is charged to a personal card and claimed. My only work around is to charge it as a bill to the freight forwarder, then pay the individuals credit card.

    1 vote

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    Hi Timothy, just trying to better understand your idea. Currently it's possible to enter a foreign currency expense claim through Xero expenses.

    An employee could submit a claim for the amount of the international freight charge to be reimbursed by the business. Is there something missing in this feature that would help here?

  19. For Spend Money, to help speed up entry:

    Prefill the last entry for that Contact. Most venders (e.g. "Uber") will be the same expense type over and over. Having the 1st item prefill from the last entry will save time.

    2 votes

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    Thanks for the extra detail, Sandy. We don't have any direct plans around this atm, however we're working on automated bank reconciliation which should help cut down the manual entry of reconciliations for spend money transactions overtime.

    There is also Bank rules that can pick on particulars of your statement lines to help with reconciling - However, it sounds like you're manually creating these transactions before they're reconciled?

  20. wanted to suggest an enhancement to how overpayments are handled within Xero.

    In situations where we receive a customer overpayment that cannot be immediately allocated, the current process requires us to step outside of Xero to contact the customer and clarify what the payment relates to.

    What would be highly beneficial is:
    A built-in option to trigger an “Overpayment Query” email directly from within Xero.

    Proposed functionality:

    A button/action against an overpayment (e.g. “Query Customer”)
    Pre-populated email template including:
    Customer name
    Payment amount
    Payment date/reference
    Ability to customise the message before sending
    Email sent directly from Xero and logged against…

    1 vote

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    Hi John, thanks for your detailed suggestion. We understand you’re looking for a way to send an overpayment query email directly from the bank reconciliation screen when a customer payment doesn’t match an invoice.

    Having this option within the reconciliation workflow could help make it easier to resolve payment queries without needing to move between different tools.

    I’ve updated this idea to Gaining Support so we can continue gathering feedback and examples from the community.


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