Make this improvement request system more usable
I posted an improvement idea ("timed log out"), you have responded to it, but now I can't add any more detail or comment on your response. The email notification is "noreply" and the improvement idea is now "comments off".
Please don't ask for my suggestions and then dismiss them without checking that you have understood it correctlly or explained yourself fully. That's just rude. You're getting these ideas for free, after all.
I have created another idea request to post my response.
Robert Aunins
shared this idea
Appreciate the feedback, Robert. I know I recently replied to your idea about timeouts, but I wanted to confirm the same here as well.
Some idea statuses close the idea, which means comments and voting are no longer available. These statuses are:
- Not in Pipeline
- Feedback
- Existing Functionality
- Completed
These statuses are an important part of how we moderate the forums and help us keep the site manageable.
While you can no longer comment directly on the idea, anyone who supported or created it will receive an email notification when the status is updated. Within that email, you can leave a 👍 or 👎 rating and also share feedback alongside your rating. Please do make use of this, as our Community team actively reviews the feedback we receive on updates and can make changes where needed.
Thank you again for sharing your feedback. We really value your input and the role it plays in helping us improve Xero for our customers.
