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  1. 158 votes

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    Hi everyone, thank you for sharing how we could improve Xero Practice Manager for your use. We understand wanting to highlight important client information to make this more prominent and how it'd help your team stay aligned and provide the best possible service to your clients.

    Please know that your feedback has been shared with our product team. Right now, we're making improvements to centralise the experience across XPM and HQ, bringing clients under one umbrella with Xero Partner Hub.

    Atm we don't have direct plans for enabling the ability to highlight notes but we'll continue to review this as we keep developing this space.

    We appreciate your passion and your partnership in helping us build the best possible practice management solution, and will share if there are any updates.

    Juliana Kean supported this idea  · 
  2. 71 votes

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    Juliana Kean supported this idea  · 
  3. 27 votes

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    Hi community, just jumping in here to share that we have recently made an improvement to the groups feature in Xero HQ 🎉
    Within a Client record, you can now see what groups they belong to, and add or remove them - check out this article for more information. Please note, this is not available as a report, but is available on a client by client basis.

    While the team have been really busy working on the single client record, they also hope to introduce a Groups list and group details (similar to what is currently available in XPM) to increase the ability to manage Groups within HQ. We’ll be sure to return & update you here when that’s available.

    Juliana Kean supported this idea  · 
  4. 15 votes

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    Juliana Kean supported this idea  · 
  5. 54 votes

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    Juliana Kean supported this idea  · 
  6. 44 votes

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    Juliana Kean supported this idea  · 
  7. 5 votes

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     ·  0 comments  ·  Practice tools  ·  Admin →
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    Juliana Kean shared this idea  · 
  8. 26 votes

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     ·  1 comment  ·  Practice tools  ·  Admin →
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    Juliana Kean supported this idea  · 
  9. 33 votes

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     ·  0 comments  ·  Practice tools  ·  Admin →
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    Juliana Kean supported this idea  · 
  10. 139 votes

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    Hi everyone 👋 thanks for your feedback around the sync between Xero Practice Manager (XPM) and Xero Blue.

    You may have heard our Xero’s practice tools are evolving into one seamless platform with Xero Partner Hub. With focus on this new hub at present we want to be open that there are no changes for the sync between Client in practice tools and Contacts in your Xero organisation.

    This maybe something we look into in the longer term but want to be open it's not in the roadmap at present.

    We'll continue to keep a close eye on the support here, and share if there's any progress.

    Juliana Kean supported this idea  · 
  11. 31 votes

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    Hi everyone, you can now send multiple reminders at once - you can find out more about it 👉 here. This'll reduce the time spent sending reminders for document packs.

    We aren’t ruling out automated reminders in future though, so give it a go and let us know your thoughts!

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    Juliana Kean commented  · 

    Brillant idea - would save lots of admin as Xero Ask also does not appear to have an auto reminder function

    Juliana Kean supported this idea  · 
  12. 17 votes

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     ·  0 comments  ·  Practice tools  ·  Admin →
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    Juliana Kean supported this idea  · 
  13. 23 votes

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    Appreciate the meaning behind this idea to you all. 

    This is something we'd like to continue to track on the site here, however to upfront in order to generate the barcode there's work that'd need to be done on IRD's end to enable this. 

    We've reached out to engage them on this, but there is no immediate plans from our end, at this time. 

    Juliana Kean supported this idea  · 
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