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37 results found
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6 votes
An error occurred while saving the comment 
Sarah Winship
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192 votes
An error occurred while saving the comment Sarah Winship
commented
It would be so useful if we could have the option of being able to schedule the payslips to be automatically emailed to employees on a specific day rather than having to manually do this.
Sarah Winship
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14 votes
An error occurred while saving the comment Sarah Winship
commented
A simple audit trail of date they were sent and by whom would be so helpful - it's so easy to get distracted by a phone call or something and then not remember if you pressed the button or not!
Sarah Winship
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35 votesSarah Winship
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4 votesSarah Winship
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9 votesSarah Winship
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4 votesSarah Winship
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14 votesSarah Winship
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29 votesSarah Winship
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23 votesSarah Winship
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52 votes
Appreciate your input here, everyone. Our team is aware of the challenges our partners are facing around the auto-reversal of negative balance. It’s on their roadmap to investigate and provide a better user experience.
For the time being, I’ll move this idea into ‘Under review’ status. And when there's movement, we'll make sure to come back here and let you all know.Sarah Winship
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55 votesSarah Winship
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75 votesSarah Winship
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65 votesSarah Winship
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120 votes
Hi everyone, we have an exciting opportunity for a few customers to meet some of our Xero team who are working hard to improve payroll for you.
You'd get a chance to tell us your honest experience with using Xero for payroll, as well as get a tour of the Xero London office!
If this sounds like something you'd be interested in and are available on Monday Sept 30, 1:45 - 3:15pm and could come into our Xero London office, add your details through our form.
Spaces are limited so sign up as soon as you can.🙂 If you don't get the chance this round our team may reach out when another opportunity arises.
Sarah Winship
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25 votesSarah Winship
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702 votes
Hi community, we appreciate this idea has collected a fair amount of votes and commentary. This has all been feedback and taken seriously by our product teams.
Currently, there are ways to record a bad debt in Xero, depending on your tax registration status and how you want the transactions to be recorded in your reports - We have help for this on Xero Central you can draw into.
We don’t have any plans in the near term to expand functionality to develop a button to write off invoices or bills as 'bad debt'. If anything changes in this space, we’ll update you on this idea!
Sarah Winship
supported this idea
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585 votes
Thank you for sharing your thoughts on the possible solution we shared a few months ago. After careful consideration taking all feedback on board, we will not be moving forward with this solution.
We're still considering how we might solve for the issues presented here over the long term and there are other pieces of work the team are currently delving into such as duplicate bills detection that may also help solve some needs here.
That said, we'll move the idea back to Submitted and continue to keep you updated on any progression that can help the needs expressed through the idea here. Thanks
Sarah Winship
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231 votes
Thanks for the feedback and great to hear the use you find in repeat templates in Xero.
While there's no way to bulk update templates atm, you may find updating your templates through export & import of invoices more helps quicken things up?
You could export invoices that have been generated from your template to CSV, update the amounts in the exported file, and then re-import.
This will create 'Draft' invoices in your Xero org from which you can create a Repeat template and then delete the draft. 🙂
Sarah Winship
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814 votes
Hi everyone, we appreciate wanting to hear from us on this idea and apologies for not commenting sooner. I can assure you this has not gone unnoticed and internally there have been reviews and discussions for how batch payments can be improved. We have the appetite, but as with all developments this must be weighed up and considered against many other important changes needed in product.
We want to be upfront that developing the ability to include Credit notes in Batch payments has not been planned at this stage.
As some may have seen, we do have work going on around being able to include Credit Notes as part of the reconciliation process. We understand for many on this idea the timing of including credit notes when you’re creating the batch payments is crucial, however we hope that when delivered at least being able to reconcile these more efficiently…
Sarah Winship
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In Xero Payroll, if you update an employee's salary but then discover an error (for example, wrong amount), there is currently no way to edit it. Instead, the system forces you to create a new salary line which has to be dated the next day as it won't allow you to use the same date which then causes confusion on the payslip and you have to manually adjust the salary to make it right.
This is just really annoying!