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  1. 22 votes

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    Sarah Winship supported this idea  · 
  2. 37 votes

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    Appreciate your input here, everyone. Our team is aware of the challenges our partners are facing around the auto-reversal of negative balance. It’s on their roadmap to investigate and provide a better user experience.

    For the time being, I’ll move this idea into ‘Under review’ status. And when there's movement, we'll make sure to come back here and let you all know.

    Sarah Winship supported this idea  · 
  3. 618 votes

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    Hi everyone, thanks for joining and supporting this idea.

    We understand there are a few different use cases for why you'd like to attach a file to an asset within the Fixed Assets register, as well as transactions themselves.


    To be upfront our team's current focus, like many areas of Xero, is on upgrading Fixed Asset technology, as we build greater consistency between Xero experiences, making it easier to learn and navigate Xero. Some of these changes may seem minor, but are critical in terms of delivering new and exciting value later on.

    That being said, our team is researching what comes next and this is a focus because it is the most supported idea for Fixed Assets right now.


    As we continue forming the future of Fixed Assets in Xero, we'll share if there’s any updates.

    Sarah Winship supported this idea  · 
  4. 24 votes

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    Sarah Winship supported this idea  · 
  5. 40 votes

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    Sarah Winship supported this idea  · 
  6. 964 votes

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    Hi everyone

    We wanted to provide you an update on our progress for this idea as it’s very much something we want to make easier for you all. The feedback you’ve provided so far has been helpful. One of the big problems our Product team identified in this thread and in other customer research is how hard it is for customers to navigate their statement lines to gain a holistic view of the work they need to do and complete their work flows efficiently.

    I’m pleased to share that they’re in the early stages of developing a solution that will help to improve this experience by combining a search tool with an increased number of statement lines being returned to the page.

    The product team has a working concept and are looking to validate this with some customers before working out the final details. If you’re interested in participating, please

    Sarah Winship supported this idea  · 
  7. 41 votes

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    Sarah Winship supported this idea  · 
  8. 81 votes

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    Sarah Winship supported this idea  · 
  9. 11 votes

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    Sarah Winship supported this idea  · 
  10. 108 votes

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    Sarah Winship supported this idea  · 
  11. 598 votes

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    Hi community, we appreciate this idea has collected a fair amount of votes and commentary. This has all been feedback and taken seriously by our product teams.

    Currently, there are ways to record a bad debt in Xero, depending on your tax registration status and how you want the transactions to be recorded in your reports - We have help for this on Xero Central you can draw into.

    We don’t have any plans in the near term to expand functionality to develop a button to write off invoices or bills as 'bad debt'. If anything changes in this space, we’ll update you on this idea!

    Sarah Winship supported this idea  · 
  12. 419 votes

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    Hi community, we can see there’s lots of interest in this idea and appreciate all your feedback and comments. We absolutely understand the value that unapproving a bill would bring to your businesses. Unfortunately, while the concept is quite simple, the technical implementation within Xero is highly complex.

    The good news is that our Product team is still keen to solve this problem for you. They have a possible solution and would love to hear your response to validate their thinking.

    Put simply, instead of "unapproving", the solution would bundle the following tasks into a single action so that you can effectively "unapprove" a bill much faster.

    • Void the bill
    • Copy the bill
    • Reattach any files (IF any) from the voided bill to the copy of the bill

    A primary caveat to this is you could only action one bill at a time. So, if you had multiple bills that…

    Sarah Winship supported this idea  · 
  13. 192 votes

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    Thanks for the feedback and great to hear the use you find in repeat templates in Xero. 


    While there's no way to bulk update templates atm, you may find updating your templates through export & import of invoices more helps quicken things up?


    You could export invoices that have been generated from your template to CSV, update the amounts in the exported file, and then re-import

    This will create 'Draft' invoices in your Xero org from which you can create a Repeat template and then delete the draft. 🙂

    Sarah Winship supported this idea  · 
  14. 543 votes

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    Sarah Winship supported this idea  · 
  15. 154 votes

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    Sarah Winship commented  · 

    This is so important, we run a lot of client's payrolls in xero and I've just spotted someone who turned 21 a few weeks ago but was still on Category M.
    Surely xero can add some kind of alert to flag up employees who are turning 21 or reaching state pension age, or reaching the NMW age bracket?

    Sarah Winship supported this idea  · 
  16. 670 votes

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    Hi everyone, we thoroughly appreciate all the interest and detail of where and why you'd like to attach files to employees in payroll.

    As many will be aware, the team have been making a lot of changes across Payroll to accompany local regulation & compliance such as STP phase2.

    With much of this work still on-going, we want to be open that there are no plans at present for this development. It is top of mind for the team, and will be reconsidered when resource becomes more available however we wanted to share and set expectation for the near term with you all, here.

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    Sarah Winship commented  · 

    It's hard to understand why files can't be attached to an employee's record in xero payroll when attachments can be uploaded to so many other screens -you can even attach a file to this comment box!!

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    Sarah Winship commented  · 

    This really would be so helpful.

    Sarah Winship supported this idea  · 
  17. 917 votes

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    Hi community, appreciate the want for more of an update from us on this highly voted idea. Since Kelly’s last message I am pleased to let you know that our product team has done some discovery work in this space. More specifically, exploring the different ways in which the problem could be solved in Xero, alongside understanding the technical challenges. The feedback you’ve shared has been really useful for our product team’s research 🙏

    We recognise the importance of needing to know which bills are flagged, so people making payment can review whether a bill should be paid or not, to avoid inadvertent payment. Being able to improve this workflow is important to us and once we have solution concepts, we will be sure to reach out to this community for feedback.

    Right now there are no specific time frames available as to when this might be worked on, but…

    Sarah Winship supported this idea  · 
  18. 76 votes

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    Sarah Winship commented  · 

    This would be so helpful - we run a lot of payrolls in xero and often clients ask how much leave their staff have left but there is currently no quick way to get this information.

    Sarah Winship supported this idea  · 
  19. 47 votes

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    Sarah Winship supported this idea  · 
  20. 134 votes

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    Sarah Winship supported this idea  · 
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