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  1. 541 votes

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    Hi team, thank you for sticking with us on this one. Online bill payments are now live in Australia through Airwallex, so you can pay supplier bills directly from Xero without logging into online banking.

    As mentioned in my last update;

    We’re reviewing the experience across additional regions and will continue to share updates as we learn more and make further progress.

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    Kellie Galati commented  · 

    I am finding so many useful features change to useless ways of doing things... bit over it to be honest.

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    Kellie Galati commented  · 

    This would be awesome and also for payroll rather than going between payroll and bank

    Kellie Galati supported this idea  · 
  2. 276 votes

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    Thanks everyone, we want to acknowledge all the feedback about how we can improve your experience by making navigation easier while scrolling.

    Our product team are now exploring options such as a 'sticky' navigation bar or 'back to top' option, and appreciate all thats been shared about this by our community.

    While we can't commit to development as yet, I'll be sure to let you know further news of this, here.

    Kellie Galati supported this idea  · 
  3. 140 votes

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    Kellie Galati supported this idea  · 
  4. 200 votes

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    Thanks for your comments and emphasis on the bills side of things for the idea here. I've made sure this is shared with our team in this space.

    Bills is an area we're continuing to develop with building on beautiful and I'll be sure to let you know here if there's any consideration made to change behaviour of this through the bills add and edit flow.

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    Kellie Galati commented  · 

    Yes this is critical. I can buy things one week and a few weeks later and continually changing price. If I have 10's of items on the bill and have to update after that is extremely tedious. If we could have the ability to update on the purchase order and our the bill/ invoice and this is updated in products and services. That would save so much time

    Kellie Galati supported this idea  · 
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    Kellie Galati commented  · 

    I totally agree, I have to highlight my invoices to keep aside for when I have finished, then go into products and services and update each line individually. Would be so much easier if when changing price on purchase order or bill/invoice for a line item, it updates for those products in inventory.

  5. 540 votes

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    Hi community, we thank you for your feedback on the value of being able to flag a Sales invoice as in dispute. We know a clear way to mark these invoices would be helpful.

    Similarly to our update for Supplier invoices there are a few options you may want to consider to currently highlight Sales invoices in this situation;

    1. Add a note to the invoice to serve as a clear internal reminder of the dispute.
    2. Utilise tracking categories: Creating a specific tracking category like "Disputed Invoices" can help you filter and report on these items.
    3. Update the reference to add a notation such as [reference number] - 'In dispute'

    While we know these aren't perfect solutions, we hope these may help some in the conversation right now.

    We appreciate your enthusiasm for this feature, and we want to be transparent about where it stands, and this is an idea that…

    Kellie Galati supported this idea  · 
  6. 123 votes

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    Thanks for everyone’s feedback and detail on how important this feature is for your businesses.

    To provide a little more clarity here, it’s currently possible to create a Credit note within an individual awaiting payment invoice or bill. This’ll copy the contents of the invoice/bill into a Draft Credit note where you can edit if needed. To save many users time, once approved the credit is auto applied to the related invoice or bill, but you can remove this if not applicable.

    We appreciate this feature is not available for a Paid Invoice or Bill and we understand the importance of this for some organisations.

    To help our product teams get a better view of the interest for the feature in Bills and Invoices it would help to track these through separate ideas - I’ll change the title of this idea to reflect Bills and we have an existing idea…

    Kellie Galati supported this idea  · 
  7. 542 votes

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    Hi community, we understand how being able to send quote reminders like you can for invoices, would help with following up on uncommitted work with your customers and potentially locking in sales.

    For the time being, as many will be aware you can resend a quote that’s already been sent, by clicking the 3 dot menu in the top right and choosing ‘Send’, where you’ll have the option to change the email and who it’s being addressed to.

    This is something we have intentions of diving into discovery for this year and I’ll return to share more news when things progress. Thanks

    Kellie Galati supported this idea  · 
  8. 488 votes

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    Hi everybody, coming across from the previous forums we know this idea has a lot of interest.

    There is a way of using Xero's reports to accomplish what you're asking here and save the format so you can easily access and send this report to your customers outside of Xero.

    Running the Aged Receivables detail report you can choose how many ageing periods you'd like to show and set the period to '30 days'. Simply Filter the report by Contact and Update to run.

    • Once you've got it set up, save as Custom so you can easily access this format anytime
    • If you deal with groups of contacts this also means you could Filter for multiple contacts to combine the view into one report rather than multiple customer statements 🙂
    • Export the report to PDF, where you can send to customers from your email system outside of Xero

    We appreciate…

    Kellie Galati supported this idea  · 
  9. 1,296 votes

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    Hi everyone, thank you for continuing to share how important it is to clearly identify bills that need attention before they’re paid. We understand the impact this has on teams managing bills and avoiding payments being made before a query is resolved.

    While a user control flagging mechanism is not directly in the pipeline yet, we want you to know that your feedback and the volume of support here is getting to the right places.

    Our product teams are continuing to consider this wider workflow (not just adding a standalone flag) as they plan and shape our direction for bills.

    We’re working towards making it easier to manage payments out of your business, with clearer ways to understand which bills need action as part of a more connected bills and payments experience.

    The new bills approval flow which we’re currently developing is an example of this - once available admins…

    Kellie Galati supported this idea  · 
  10. 91 votes

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    Hi team, thank you for your support and ongoing engagement in this idea. We understand the benefits some customers would find in being able to add notes or a free text field to invoices so you can add additional detail for your customers.

    Being open, this isn't something we have in our roadmap atm, but will continue to consider for future enhancements.

    For the time being, a couple of options that may be useful;

    • Using only the description field of a line item to add additional details
    • For more static messaging you could add the details to the payment advice of a standard template, or
    • Add static text with an advanced template editing the template with DOCX

    We appreciate this is not the complete solution and will continue to keep a close watch on this idea and share if there are any updates, here.

    Kellie Galati shared this idea  · 
  11. 163 votes

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    Hi everyone, there’s been a lot of thoughtful input shared on this idea, and we understand the efficiency and value this could bring for teams working with large or fast-changing contact lists.

    While this request is not in the pipeline, that does not mean the need has gone unnoticed.

    Your feedback continues to shape how we look at these gaps, and we appreciate you taking the time to explain what this would mean for your workflows.

    We know this might not be the outcome many of you were hoping for. This idea will remain open for votes so we can continue to capture support, and we'll make sure to post here if the status changes in future.

    Kellie Galati supported this idea  · 
  12. 82 votes

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    Hi everyone, thanks for your feedback on adding employee numbers to employee records.

    Currently Xero uses unique identifiers for employees which are included in STP files sent to the ATO, however there’s currently no ability to add employee numbers to employment records.

    After reviewing with our product team, this feature isn't currently on our roadmap so we'll update the status to 'Not in Pipeline'. As an alternative, payroll admins can use the Notes section or adapt an existing field in the employees record to assist with identifying employees.

    Whilst we understand this may not be the outcome you’d hoped for, we appreciate you taking the time to provide us with feedback to help shape Xero.

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    Kellie Galati commented  · 

    We don't have many employees at the moment, but would love for xero to automate an employee number

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    Kellie Galati commented  · 

    Is this something that is going to happen?

  13. 37 votes

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    Hi everyone, we're excited to share that we are in the process of releasing a new experience for branding with the new Invoice template editor!

    Eventually replacing the Standard branding experience, the new editor allows you to customise and personalise the look of your invoices in a simple form, with a side by side view so you can instantly see how changes will look on invoices sent to your customers. This is in the process of rolling out to all regions, already readily available in AU, NZ, US and the UK. 😊

    I'll be back to share once the roll out is complete.

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    Kellie Galati commented  · 

    Very important to streamline business

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    Kellie Galati commented  · 

    Please can you make the standard Invoice templates more user friendly to be able to update the actual templates (currently cannot access those) have to make custom ones to enable change of all things like headings, wording, Contact details etc.

    Kellie Galati supported this idea  · 
  14. 23 votes

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    Kellie Galati commented  · 

    To make this a legal Estimate rather than a Quote, all fields need to say Estimate, not quote.

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