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  1. 1 vote

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     ·  System responded

    Thanks for submitting your idea on Xero Product Ideas. We appreciate you taking time to let us know how we could improve Xero for you.

    Your feedback will soon be reviewed by our Community team, and in the meantime this can begin to build support with votes from other community members.

    If you're interested to see recent releases or get a pulse on what's coming soon see The Long and Short of it. 🙂

    Daniel Harcombe shared this idea  · 
  2. 127 votes

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    Hi everyone, we wanted to share another update here. The ability to schedule and send a one-off invoice at a date and time that works best is now available to all organisations.

    You can find this feature in the send window by clicking the dropdown arrow next to the Send email button.

    As mentioned in my last update, we understand there’s strong interest in extending this functionality to repeating invoices as well. While this isn’t currently in the pipeline, it’s something our product team will closely consider as they shape the future of repeating invoices in Xero.

    I’ll be sure to share any further updates with you here.

    Daniel Harcombe supported this idea  · 
  3. 45 votes

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    Hi everyone, thanks for engaging with us here in Product Ideas. We know having more control over when messages are sent is important to customers.

    We've just released the ability to schedule the send of a one-off invoice in Xero, but we also recognise the broader feedback here about wanting similar control for other send types, like invoice reminders.

    While this isn’t on the roadmap right now, the feedback on this idea will be an important consideration for our product team in future planning sessions.

    We appreciate you taking your time to support and share your feedback, and we'll update if there's any news.

    Daniel Harcombe supported this idea  · 
  4. 3 votes

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    Thanks for sharing your idea here Daniel and letting us know the changes that matter most for you.

    We've reviewed your idea and now it's up to the community to get behind and support it. Make sure you share your idea with any colleagues that this could benefit so they can add their vote too!

    Along with votes, other members can now comment to share additional detail about how your idea could improve their experience with Xero. Cheers

    Daniel Harcombe shared this idea  · 
  5. 20 votes

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    Daniel Harcombe supported this idea  · 
  6. 23 votes

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    🌟 Thanks for raising this idea and for taking the time to share how this affects your workflow.

    We understand that when logos or images from email signatures are pulled through with documents, it can create extra clean-up, clutter the files that are imported, and make it harder to quickly identify and process the documents you actually need.

    We’ve reviewed your idea and moved it to Gaining Support, so other customers can vote and add comments to share how this behaviour impacts their experience and why improving it would be valuable.

    The feedback and examples shared here are helpful for our product teams as they build a better understanding of the real-world impact this has on customers using Smart Capture.

    We’ll continue to keep an eye on the support and feedback this idea receives, and we’ll share any updates here as we learn more.

    Daniel Harcombe supported this idea  · 
  7. 14 votes

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    Hi team, apologies for the mismatch in my last update and appreciate the feedback we received on this. 

    While our new bills upload feature might be handy for some customers in automating their bills process, reviewing the idea here I can totally understand how this does not solve for where you receive an invoice within the body of an email.

    We'll open this idea back up, and I want to be transparent that this isn't something we have direct plans for developing atm, however we'll continue to keep eyes on the support here and share if there is any progress surrounding this, here. Thanks

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    Daniel Harcombe commented  · 

    Email to bills without requiring it to be an attachment

    Often invoices are emailed without any attachment, the invoice is within the email.
    These are not uploaded into Draft in Xero
    So you have to print the email as a PDF - then send to Xero Bills.
    It would be good if you could just send through the email invoice (no PDF) to Xero Bills and it was processed without being a PDF.

    Daniel Harcombe supported this idea  · 
  8. 41 votes

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     ·  6 comments  ·  Practice tools  ·  Admin →
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    Daniel Harcombe commented  · 

    Agree

    Daniel Harcombe supported this idea  · 
  9. 4 votes

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    Thank you for sharing your idea! 😁

    We've reviewed it. Now, it needs community support! Please share it with colleagues so they can vote and comment on how this change would improve their Xero experience.

    Daniel Harcombe shared this idea  · 
  10. 327 votes

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    Hi everyone, thanks for sharing on your needs for a comprehensive client audit trail in XPM. We understand this feature is critical for accountability and data integrity, and we hear you on the pain points this is causing.

    As you might've read and heard updates of our teams are currently working on a unified experience across practice tools with the Xero Partner Hub.

    History of client changes aren't wrapped into the initial work, but this is something the team would like to look at longer term and for now we'll move the idea to Accepted. Once Xero Partner Hub is fully released we can consider and will share any updates around history with you all here

    Daniel Harcombe supported this idea  · 
  11. 4 votes

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    Hi team, as noted in my last update we have introduced a new feature to upload bills to your organisation - However to confirm this only supports JPG, PNG, or PDF file types.

    Currently email to bills supports quite a few different file types however as noted here CSV is not one of them. We want to be upfront that at this point we don't have any plans for extending this feature to support CSV formatted files.

    Daniel Harcombe supported this idea  · 
  12. 36 votes

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    Hi team 👋

    I'm Johnathan, one of the Product Managers in Invoicing.

    With an aim to reduce the manual burden of entering invoices and automating more workflows for our users, we're diving deeper into how we might solve needs in the idea here.

    I'd love to connect with some of our customers directly, to better understand your use and workflows with invoicing in Xero!

    If you'd be interested in giving up a little of your time please book in via this Calendly link - I look forward to meeting with you soon

    We'll work with the community team to round back and keep you updated of where this research takes us 😁

    Daniel Harcombe supported this idea  · 
  13. 142 votes

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    Daniel Harcombe supported this idea  · 
  14. 538 votes

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    Hi everyone, further to our last post I wanted to provide another update for our US customers as we now have a bill payments solution powered by Melio! Xero has acquired Melio, a leading US bill pay platform designed specifically for small and medium-sized businesses, and accountants and bookkeepers in the US. While we value our partnership with BILL, we decided that acquiring Melio was the right strategic move to accelerate our ability to provide a seamless, integrated payments solution within Xero for our US customers. Powered by Melio, you can securely pay bills online, directly from Xero.

    As previously shared in the UK customers can now pay overseas suppliers easier with international bill payments, saving the need to use multiple platforms and savings in fees. Whether you're paying a single bill or multiple bills at once.

    We’re committed to finding new ways to expand our bill payments…

    Daniel Harcombe supported this idea  · 
  15. 36 votes

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    Daniel Harcombe supported this idea  · 
  16. 534 votes

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    Thanks so much for sharing your feedback on this idea, community. We appreciate that having to manually select attachments on every invoice can feel a little fiddly. We get that you want a smoother workflow, that saves you time.

    As noted by others in the idea, one option for now would be to add standard files, like your terms and conditions, directly to your invoice template. That way, they'll be included automatically when you send out your invoices.

    To confirm how this functionality currently works - this is based on the user and driven by the last invoice that was sent. Where you have files attached, and you had selected to include files as an attachment when emailing the invoice, the next invoice you send with file attachments should have this selected by default.

    A caveat to this is when you are working in incognito mode, or refresh your browser…

    Daniel Harcombe supported this idea  · 
  17. 53 votes

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    Daniel Harcombe supported this idea  · 
  18. 16 votes

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    Thanks for your feedback, Jacqueline. We don't have immediate plans for being able to set a default bank account for payment on an invoice, but we'll start to track this here and I'll share if there's any plans made.

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    Daniel Harcombe commented  · 

    Have the ability to set a default bank account for e-invoicing for clients to pay into

    When an e-invoice is sent, it asks for the bank account to show on the invoice which takes time & there is a risk of selecting the wrong bank account.

    Daniel Harcombe supported this idea  · 
  19. 71 votes

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    Daniel Harcombe supported this idea  · 
  20. 54 votes

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    Daniel Harcombe supported this idea  · 
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