Settings and activity
41 results found
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81 votes
Annie Lindale
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72 votesAnnie Lindale
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8 votesAnnie Lindale
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7 votes
Hi Peter, I'm sorry to hear the trouble you've had seeking help.
Discussions that you've mentioned finding is a community public forum and not a direct way to seek help from Xero Support. You'll find within the same site, next to the Start a discussion button there is an option to Contact Xero Support.
Through this you can raise a cased directly with our team of experts where we have different specialists to assist depending on your needs.
While it's not an inbound phone line, you'll generally find they have quite a quick turnaround and can set up a phone call where needed.
Having a response through your case also means you can look back on this and any resources shared at a later time should you run into a similar scenario, again.
I'm going to close your idea here as we don't have plans for an inbound…
Annie Lindale
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35 votes
Hi Donald, I've updated the title of your idea to make this simpler for others that are interested to find.
Though we don't have a report that'll show the payment method atm, you could run the Receivable or Payable Invoice Detail reports to view much of this information.
Once you've customised the report as you like, you can save as Custom to easily access that view anytime.
Annie Lindale
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4 votes
Hi Emily, there's no way or immediate plans for enabling differing payment terms per contact on invoicing atm.
Right now, if you have differing payment terms for different sets of customers, they way to represent these differences would be through the use of invoice templates.
You can then set a default branding/template to be applied to each of your contacts which'll be auto applied when you raise and send an invoice for them.
Annie Lindale
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14 votesAnnie Lindale
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28 votesAnnie Lindale
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4 votes
Maybe a case of understanding your workflows here a bit better, Rachel. Currently when entering an expense through Xero Expenses you can assign to Projects so these'll attach and show against your Projects in Xero - Would be great to get more details if there's something in here which requires duplication.
Annie Lindale
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5 votes
Thanks for the feedback about our forums here themselves, Freya.
Appreciate wanting to get a view of the ideas you've started.
It's not possible on the platform itself currently, however if you select the option to 'Export my data' from your Settings and Activity page you'll receive a few files, one of which is a CSV of all the ideas you've started and the URL to be able to view these online
Annie Lindale
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4 votes
Hi Daniel, when you say the report you produce - could you share the specific report or page you're viewing where you'd like to see this detail? Thanks!
Annie Lindale
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3 votesAnnie Lindale
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12 votesAnnie Lindale
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264 votes
Hi everyone, thanks for all the valuable feedback and ideas shared regarding aged reports in different currencies.
It seems that this idea picked up several different themes over time so we want to clarify where we’re at with this. In the past few months our product team has worked hard to improve the functionality in this area. That includes releases for totals when run in a single currency - so you can see a total of your foreign currency, and disclosures 🎉
We’ve introduced FX disclosures on the Aged Reports, which displays as a note at the bottom of your report or as an icon next to figures on the report to indicate that they include revalued foreign currency amounts to give you more flexibility. The disclosure will contain all the currency information that has been used to calculate the figures in your report. The exchange rate note will display…
An error occurred while saving the comment Annie Lindale
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45 votesAnnie Lindale
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152 votes
Hi everyone, we appreciate wanting the ability to create your own back of your data. For individual use, we recommend creating your own backup by exporting the relevant data from Xero - There are many areas of Xero you can export data from and we have an article that details this more.
Protecting your data is important to us. We do daily backups of customer data to safeguard against data corruption and any hosting service failure. However, these backups aren't designed to be used by individual organisations to undo/reverse data changes performed by users in the organisation.
You can read more on Security at Xero on our website.
Being transparent, this isn't something we're looking to develop for individual use ourselves. If of importance to your business, we do have some official app partners who can fulfill this need and you can explore these through our Xero App…Annie Lindale
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10 votesAnnie Lindale
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1,158 votes
We appreciate wanting to see more rapid movement, everyone. Having done a lot of exploration into this area our team have a good handle on the needs to solve this, however we want to be honest that development will be some time away with the team currently focused on improving bills list views and updating add/edit bill pages. For the time being to keep you up to date we're going to move this idea back to Submitted until more active work takes place for this.
I can assure you this idea is the best place to be leaving feedback for this feature, and Xero Product Ideas as a whole is the best place to be sharing where you'd like to see change across Xero products. As a community team we're advocating on your behalf constantly to see where ideas can be worked on, and this site is where our product…
Annie Lindale
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46 votes
Hi community, thanks for your input and support into this idea for auto updating related journals when an auto-reversing journal is edited.
While the team began to look into work involved, priorities have shifted and this is not something we'll be looking to develop at this time.
We'll move the status back to submitted and keep you informed if there is any movement.
Annie Lindale
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183 votes
Thanks for your engagement here, Charl. While not a complete solution you may find the use of the 'Home' button on your keyboard helps you quickly navigat back up the page 🙂
Annie Lindale
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Reconciling intercompany accounts between countries is a nightmare these days. Aged Receivable and Payables used to report the domestic and foreign equivalent in our New Zealand accounts. This made comparison a doddle. Now it requires a manual calculation to match items off. So ridiculously unnecessary!