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  1. 70 votes

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    Thanks for sharing your feedback on the new navigation experience, Hilary.It's great to hear our customers are familiarising themselves with the new layout.

    We've reviewed your idea and now it's up to the community to get behind and support it. Our product team are paying close attention to the ideas and feedback we are receiving on this, and we'll continue to track the interest closely.

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    Anna Davies commented  · 

    If you use a lot of custom reports it was so frustrating that you had to click on the reporting drop down then go to reporting screen and custom reports in two clicks, why doesn't Custom just show on the reporting drop down. Now XERO have made it even worse. Under the new reporting menu, you now have to click on reporting also choose a drop down menu to get to custom reports. Come on Xero this has just made functionality even worse, so frustrating!

    Anna Davies supported this idea  · 
  2. 24 votes

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    Anna Davies supported this idea  · 
  3. 241 votes

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    Anna Davies supported this idea  · 
  4. 932 votes

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    Thanks everyone, for continuing to share your experiences and examples here. We’ve been following the recent comments and really appreciate the added detail around the challenges this creates in real payment runs, particularly where credits need to be reflected alongside bills so supplier statements and remittances stay aligned.

    This March, we released the ability to find and match credit notes when reconciling, which was another highly requested idea on Xero Product Ideas.

    We recognise this is an end-of-process solution and doesn’t address the core need raised in this idea. As a quick update from my last post, we’ve done some early exploration into the technical requirements needed to solve the pain points mentioned. This is a complex area to get right, as it touches multiple parts of the bill payments and credit note experience.

    At this stage, our focus remains on continuing to develop our bank-agnostic payments solutions across regions,…

    Anna Davies supported this idea  · 
  5. 31 votes

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    Anna Davies supported this idea  · 
  6. 28 votes

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    Thanks for sharing your idea on customising pension letters in Xero.

    As you're aware, it's not currently possible to amend the details on the pension letters. These letters state the minimum requirements outlined by the Pensions Regulator.

    We need to be upfront that customising these letters is not on the foreseeable roadmap, so we'll update this to Not in Pipeline. If you want to edit the details or wording of the letters, this would need to be done outside of Xero.

    Anna Davies supported this idea  ·