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  1. 30 votes

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    Bee Hesketh commented  · 

    We are stuck running our direct debit on the 20th of every month because of this. It doesn't matter whether I'm on holiday or it's the weekend, it has to be the 20th because we can't select "the last Friday" (or similar) for our repeating invoices.

    If we don't sort the direct debit at this time, then customers start receiving invoice reminders (when they shouldn't) because there is no way to turn those off for specific repeating invoice templates paid by direct debit.

    More and more businesses are running on similar subscription models, yet Xero are still in the dark ages.

    Bee Hesketh supported this idea  · 
  2. 717 votes

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    Hi everyone, as another step toward improving history of new invoicing you'll find you'll now see an entry when an invoice is sent, and the email address it has been sent to. 

    We appreciate this is something we've heard a fair amount of feedback on and we hope helps in your journey to using new invoicing. 

    We still have more enhancements on the way for history and I'll be back again when more updates land. 

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    Bee Hesketh commented  · 

    Still saying invoice 'Edited' rather than 'Invoice Sent' for me. When is this going to be fixed? Surely the most fundamental thing we can expect from any accounting software is sending invoices and being able to see a clear audit trail.

  3. 7 votes

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    Bee Hesketh supported this idea  · 
  4. 21 votes

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    Bee Hesketh commented  · 

    This would be so beneficial for our business. It would help us actually get paid... Surely one of the most important features of accounting software?

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    Bee Hesketh commented  · 

    Any movement on this? This would be helpful to so many users. Especially those with direct debits for some clients.

    Bee Hesketh shared this idea  · 
  5. 11 votes

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    Bee Hesketh supported this idea  · 
  6. 19 votes

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    Bee Hesketh supported this idea  · 
  7. 120 votes

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    Bee Hesketh supported this idea  · 
  8. 38 votes

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    Bee Hesketh commented  · 

    About half of the world's population start their week on a Monday - https://www.timeanddate.com/calendar/days/first-day-of-the-week.html

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    Bee Hesketh commented  · 

    Please fix this. It is archaic.

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    Bee Hesketh commented  · 

    This would be really useful. I don't know any businesses personally who start their week on a Sunday.

  9. 6 votes

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    Bee Hesketh supported this idea  · 
  10. 6 votes

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    Bee Hesketh supported this idea  · 
  11. 23 votes

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    Bee Hesketh supported this idea  · 
  12. 663 votes

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    Hi community, first off thank you for the continued interest and feedback surrounding this idea. We’re continuing to build on the bank reconciliation experience in Xero and recognise the ways this feature will help improve the efficiency, flexibility and transparency of transactions in your business. Our team have done a lot of exploration into being able to surface and match Credit Notes when reconciling your bank account in Xero, and this is now in development.

    We’ll shift the idea here into ‘Working on it’ and continue to update as there’s more detail of this to share.

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    Bee Hesketh commented  · 

    Good to hear that this is finally in development. Will we be able to allocate credit notes to future repeating invoices? It feels like repeating invoices are always forgotten about when it comes to development.

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    Bee Hesketh commented  · 

    Will this development include allowing us to allocate credit notes to repeating invoices as well?

  13. 4 votes

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    Bee Hesketh supported this idea  · 
  14. 9 votes

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    Bee Hesketh commented  · 

    Might have to have a look at Sage then. This is really frustrating and wastes so much of our time. Xero shouldn't advertise this integration, it is barely functional.

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    Bee Hesketh commented  · 

    Almost 2 years and we are still waiting for you to fix major issues with the GoCardless integration....?

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    Bee Hesketh commented  · 

    I've had two phone calls with Xero now about this issue. Both agents have acknowledged that there are issues with the setup, and after trying to find workarounds can see that we are unable to use GoCardless effectively via Xero (due to Xero).

    However, they have also told me that it isn't on the Product Team's agenda. So sounds like it is not going to be resolved.

    I would not recommend Xero for any businesses out there who offer subscription services. I will certainly be looking elsewhere.

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    Bee Hesketh commented  · 

    This would be so useful! We want to setup GoCardless automated payments, but we can't for this exact reason. And there is no way to turn off invoice reminders for repeating invoice templates, so we can't simply change the due dates to the same day for direct debit customers.

    Really frustrating because taking payments automatically would save so much time.

  15. 6 votes

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    Bee Hesketh commented  · 

    Any idea when you are going to make GoCardless automated features a useable feature?

    I'm still on the old GoCardless integration which is lacking enough. But I'm sure I'll be forced to use the new one soon which sounds even worse than the old one.

    Don't have integrations if you're not going to support them properly.

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    Bee Hesketh commented  · 

    We're still using GoCardless for Xero and due to some issues I was looking in to switching to the new GoCardless in Xero, but this has absolutely put me off. Thanks for sharing and I hope they fix it soon (we can only hope).

  16. 7 votes

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    Bee Hesketh commented  · 

    Any idea when you are going to make GoCardless automated features a useable feature?

    Bee Hesketh shared this idea  · 
  17. 560 votes

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    Hi everyone, we thoroughly appreciate your engagement and sharing how custom fields would be advantageous to you here.

    With lots of work for 'building on beautiful' underway atm, we want to be honest that custom fields is not planned in the near term.

    Some in the idea here, may find the recent addition of Notes that can be added within the Contact Details section of a contacts record useful in being able to record and view specific detail relative to a contact at present - More on this shared here

    We'll continue to evaluate the viability of largely voted ideas such as this when there is resource, however this unlikely in the next 12 months.

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    Bee Hesketh commented  · 

    This would be so useful for us so that we can quickly and easily see which customers are in contract and which we need to look at renewing contracts for. It would save us so much time.

  18. 70 votes

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