Settings and activity
45 results found
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49 votes
An error occurred while saving the comment An error occurred while saving the comment 
Bee Hesketh
commented
Come on Xero. When are you get round to bringing repeating invoices in to the 21st century?
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54 votes
An error occurred while saving the comment Bee Hesketh
commented
Any update on this Xero?
An error occurred while saving the comment Bee Hesketh
commented
About half of the world's population start their week on a Monday - https://www.timeanddate.com/calendar/days/first-day-of-the-week.html
Bee Hesketh
supported this idea
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An error occurred while saving the comment Bee Hesketh
commented
Please fix this. It is archaic.
An error occurred while saving the comment Bee Hesketh
commented
This would be really useful. I don't know any businesses personally who start their week on a Sunday.
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2 votes
Hi Claire, I've tried replicating your scenario here using both a newly created and an existing repeating template.
In both cases when I open an invoice that has been generated from the template and credit is available I can see an option on the invoice to Apply credit (as shown in my image)
Could you please raise a case on this with our Xero support team on Xero Central. They have tools to be able to look into this deeper and confirm what's going on and why credit is not appearing for application in your invoices.
An error occurred while saving the comment Bee Hesketh
commented
Kelly - This doesn't help for those of us that use GoCardless to collect payments for repeating invoices
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30 votes
An error occurred while saving the comment Bee Hesketh
commented
This is so necessary! We are constantly having to switch back and forth from Xero to GoCardless to cross reference which invoices are DD and which aren't.
I honestly don't understand why Xero advertise their GoCardless integration if they aren't going to update it and ensure it does the basics. So many issues with it that make streamlining any area of our accounting impossible.
An error occurred while saving the comment Bee Hesketh
commented
This is so necessary! We are constantly having to switch back and forth from Xero to GoCardless to cross reference which invoices are DD and which aren't.
I honestly don't understand why Xero advertise their GoCardless integration if they aren't going to update it and ensure it does the basics. So many issues with it that make streamlining any area of our accounting impossible.
Bee Hesketh
supported this idea
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23 votes
An error occurred while saving the comment Bee Hesketh
commented
I honestly don't understand why Xero advertise their GoCardless integration if they aren't going to update it and ensure it does the basics. So many issues with it that make streamlining any area of our accounting impossible.
Bee Hesketh
supported this idea
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An error occurred while saving the comment Bee Hesketh
commented
Any idea when you are going to make GoCardless automated features a useable feature?
I'm still on the old GoCardless integration which is lacking enough. But I'm sure I'll be forced to use the new one soon which sounds even worse than the old one.
Don't have integrations if you're not going to support them properly.
An error occurred while saving the comment Bee Hesketh
commented
We're still using GoCardless for Xero and due to some issues I was looking in to switching to the new GoCardless in Xero, but this has absolutely put me off. Thanks for sharing and I hope they fix it soon (we can only hope).
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253 votes
Hi team, we totally get how bulk updating amounts on repeating invoices would help speed up the process and accuracy in amounts going out for regular customer sales.
Our product team is beginning to explore repeating invoices and the future of how we support these type of regular transactions. As part of this they're carefully considering popular ideas that have been raised by our community. We’ll come back to share further updates, once they’ve got a good handle on where this works stems.
An error occurred while saving the comment Bee Hesketh
commented
Come on Xero. When are you going to get round to bringing repeating invoices in to the 21st century?
An error occurred while saving the comment Bee Hesketh
commented
Yet another area of repeating invoices where Xero's only solution is to perform it manually. Great.
I don't think there is a single area of our billing processes which we are now able to automate with Xero, due to issues/bugs (so called 'Product Ideas').
Bee Hesketh
supported this idea
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17 votes
An error occurred while saving the comment Bee Hesketh
commented
Yet another limitation of repeating invoices. Very frustrating
Bee Hesketh
supported this idea
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1,070 votes
Hi everyone, a year on from my last engagement we wanted to provide an update for you all here.
As many will be across we're in the midst of making a lot of iterations and improvements to new invoicing leading up to the retirement of classic invoicing in September (2024).
We have a fair amount of work lined up in the teams schedule over the coming months and to give an indication there isn't any committed plans around a function to add interest to invoices.
That said, we do have a team that have picked up and are considering how we might solve this with the technology in new invoicing - It's early days on this yet, but I'll share if there's any progress on this for you all here.
In the meantime, as has been shared by others over time there are a few ways you could accomplish this…
An error occurred while saving the comment Bee Hesketh
commented
Any update on this? Seems as though it is a standard feature with Quickbooks.
Bee Hesketh
supported this idea
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33 votes
Hey everyone, thanks for all the support and engagement on this idea.
To be transparent with you all, building a dedicated bank feed for GoCardless isn't something we have in our plans right now.
While we don't have a direct bank feed for GoCardless, we still want to make sure you can easily reconcile these payments in Xero - When your customer pays, Xero automatically reconciles the individual invoice payments and fees in a dedicated GoCardless clearing account. You'll then just need to manually reconcile the bank transfer when the payout from GoCardless arrives in your bank account.
We’ll be sure to post an update here if our plans change.
An error occurred while saving the comment Bee Hesketh
commented
Either fix the issues with the GoCardless integrations, or give us a bank feed. The lack of functionality currently is incredibly poor.
Bee Hesketh
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21 votesBee Hesketh
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16 votesBee Hesketh
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4 votesBee Hesketh
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35 votes
An error occurred while saving the comment Bee Hesketh
commented
We are stuck running our direct debit on the 20th of every month because of this. It doesn't matter whether I'm on holiday or it's the weekend, it has to be the 20th because we can't select "the last Friday" (or similar) for our repeating invoices.
If we don't sort the direct debit at this time, then customers start receiving invoice reminders (when they shouldn't) because there is no way to turn those off for specific repeating invoice templates paid by direct debit.
More and more businesses are running on similar subscription models, yet Xero are still in the dark ages.
Bee Hesketh
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7 votesBee Hesketh
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27 votes
Thanks for sharing with us here, everyone. We appreciate there are many improvements our customers would like to see to improve their workflows for setting up invoice themes for their customers. We do have a product team that have been focused on improvements to simplify and enhance the look of branding applied to your invoices. Being upfront this doesn't stretch to adding invoice reminders at the branding theme level for the time being.
We're continuing to watch and stay tuned to the ideas we have around this in our community and if there are any changes to share we'll post an update for you all, here.
An error occurred while saving the comment Bee Hesketh
commented
This would be so beneficial for our business. It would help us actually get paid... Surely one of the most important features of accounting software?
An error occurred while saving the comment Bee Hesketh
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Any movement on this? This would be helpful to so many users. Especially those with direct debits for some clients.
Bee Hesketh
shared this idea
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15 votesBee Hesketh
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25 votesBee Hesketh
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167 votesBee Hesketh
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14 votesBee Hesketh
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14 votesBee Hesketh
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Any update on this Xero?
Because we are unable to easily allocate Credit Notes to repeating invoices, this would be a really useful feature.
Otherwise we create credit notes for future invoices and then they don't get applied, so understandably the customer gets annoyed.
Or, you have to duplicate the repeating invoice (which you have to do manually) and set an end date on the first one, and then set a new future date for the second.
Ridiculously long winded.