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  1. 401 votes

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    Marie Staley-Ellis supported this idea  · 
  2. 508 votes

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    Marie Staley-Ellis supported this idea  · 
  3. 882 votes

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    Hi everyone, our product teams are continuously reviewing and reprioritising their roadmaps for future work and although we don’t have any plans to change the credit application process this year, this is something we will investigate more closely in 2026.

    As we begin to explore work for enabling credit notes in the bill payments flow, we’ll reach out for input to help us shape the design and approach so we cater for the widest possible requirements. Thank you all, and we’ll be back to share when exploration starts.

    Marie Staley-Ellis supported this idea  · 
  4. 1,087 votes

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    Hi team, leaning into the new year our teams are deep in discovery and research of how we could best solves for the needs here.

    We'd like to invite you into this process to provide further input to our product teams discovery.

    If you'd be interested, register your interest with our team through this link - Your feedback would be invaluable to our teams. Thanks!

    I'll be back to share more again as this progresses.

    Marie Staley-Ellis supported this idea  · 
  5. 26 votes

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    Marie Staley-Ellis supported this idea  · 
  6. 636 votes

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    Hi team, thanks for staying engaged with us here. From your feedback our product teams clearly understand there are legitimate use cases and scenarios in which you’d like to be able to simply unapprove a bill.

    While seemingly simple there is a bit of underlying work that needs to be done within Bills to enable us to build this functionality - As you’ll have experienced within the Bills list view - we’re in the process of uplifting the pages in Bills with updated technology that’ll unlock our ability to develop features like unapprove.

    So, while it’s not in our roadmap atm, we’re tuned in here and will continue to assess how we may solve this as we plan our future roadmap. I’ll make sure to share any progress with everyone here.

    An error occurred while saving the comment
    Marie Staley-Ellis commented  · 

    Afraid I'd rather stick with not having the function over losing the history - having a voided bill isn't a good option when it's just a change of status that's needed

    Marie Staley-Ellis supported this idea  · 
  7. 211 votes

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    Hi community, we wanted to provide an update as we've been working on development for accepting deposit payments(another highly voted idea).

    This week we began rolling out a solution for deposits powered by Stripe to a limited group of users. We know this functionality will also bridge the gap for customers in this idea, and have included anyone that's voted here and is connected to Stripe in this early rollout. We'd love to hear your feedback - You'll receive a banner in your organisation on how to use this feature.

    I'll be back again with more news as the rollout progresses. 😊

    Marie Staley-Ellis supported this idea  · 
  8. 213 votes

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    Hi community, thanks for all the energy and great conversation on this idea. We recognise the passion for making reporting in Xero better for your needs.

    Wee understand that rebuilding report templates for each individual client or entity is time-consuming, and the current option of using Report Templates in Xero HQ mapping of the chart of accounts can be tricky to apply to different client files. However, we want to front foot that enabling the ability to transfer reports across practices or organisations isn't planned in the near term.

    We'll continue to review and consider this idea in the longer term and if this work is picked up will be more than happy to share an update with you all, here.

    Marie Staley-Ellis supported this idea  · 
  9. 8 votes

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    Marie Staley-Ellis supported this idea  · 
  10. 339 votes

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    Hi team, we appreciate hearing how splitting batch payments could make reconciliation faster and less manual, especially when only one invoice from a batch is paid and the rest remain outstanding.

    We agree there’s a real opportunity here to simplify the process. While this isn’t something we’re building right now, it’s part of a broader set of ideas we’re considering as we look at how to make reconciliation more flexible and efficient.

    For UK and US customers we have online bill payments that make the batch and reconciliation process much simpler - If you’re not too familiar with online bill payments you can get to know more through Xero Central and learn if this solution is right for you;

    Similarly, we are working on a solution for our AU customers and will be sure to share more as…

    Marie Staley-Ellis supported this idea  · 
  11. 14 votes

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    Marie Staley-Ellis supported this idea  · 
  12. 161 votes

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    Hi everyone, thanks for your interests and sharing on the idea here. Being totally open, we don't have plans in the near term for any change that'd solve for the idea here. This may be something we consider down the line and will keep the idea here open to continue monitoring.

    For the time being, we wanted to share a way you can remove links from the customer statement using a custom branding theme that you'd apply when sending a statement.

    Once the new branding theme is created, you can select it when printing or sending the customer statement, and the invoice link will be removed.

    Marie Staley-Ellis supported this idea  · 
  13. 44 votes

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    Marie Staley-Ellis supported this idea  ·