Settings and activity
10 results found
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1,295 votes
Hi everyone, thank you for continuing to share how important it is to clearly identify bills that need attention before they’re paid. We understand the impact this has on teams managing bills and avoiding payments being made before a query is resolved.
While a user control flagging mechanism is not directly in the pipeline yet, we want you to know that your feedback and the volume of support here is getting to the right places.
Our product teams are continuing to consider this wider workflow (not just adding a standalone flag) as they plan and shape our direction for bills.
We’re working towards making it easier to manage payments out of your business, with clearer ways to understand which bills need action as part of a more connected bills and payments experience.
The new bills approval flow which we’re currently developing is an example of this - once available admins…
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Rachel Nichols
supported this idea
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248 votes
Hi team, I know it's been some time since we last updated this idea. Please know we have close eyes on this feature and this is a change our product team are currently working on.
While we can't give a definite timeframe work is progressing well and we'll keep you updated of when this is available, here. Thanks for your engagement with us through product ideas.
Rachel Nichols
supported this idea
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451 votes
Hi team, thank you for your thorough feedback in this idea. We appreciate there are different preferences our users have when approving invoices in Xero and just to re-highlight - there are now keyboard shortcuts available for most action buttons in invoicing to help navigate and quickly select the option you prefer rather than the drop down selection.
Though we understand it is not the news you're hoping here we want to be transparent that there are no plans at this stage to add the ability to set your own default for the Approve button in invoicing.
We will continue to track the support this idea keeps building and be sure to let you know if there is any change to the status of this idea, here.
Rachel Nichols
supported this idea
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940 votes
Thanks everyone, for continuing to share your experiences and examples here. We’ve been following the recent comments and really appreciate the added detail around the challenges this creates in real payment runs, particularly where credits need to be reflected alongside bills so supplier statements and remittances stay aligned.
This March, we released the ability to find and match credit notes when reconciling, which was another highly requested idea on Xero Product Ideas.
We recognise this is an end-of-process solution and doesn’t address the core need raised in this idea. As a quick update from my last post, we’ve done some early exploration into the technical requirements needed to solve the pain points mentioned. This is a complex area to get right, as it touches multiple parts of the bill payments and credit note experience.
At this stage, our focus remains on continuing to develop our bank-agnostic payments solutions across regions,…
Rachel Nichols
supported this idea
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13 votes
Hi everyone, thanks for your feedback on this idea. We appreciate you explaining how important accurate cash flow forecasting is for your planning. We’ve reviewed this suggestion and we’re updating the status to Gaining Support. This means it’s now open for community support through votes and comments. Please keep voting and sharing your experiences to help demonstrate the value of this enhancement. Your input helps our product team understand how features like this could benefit users who schedule payments in advance. Thanks again for contributing and keeping the conversation going! ✨
Rachel Nichols
supported this idea
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93 votes
Hi community, we'd like to provide an update for you all here with backorders for tracked inventory now in the process of rolling out to customers.
As this rolls out, customers will be able to approve sales invoices for tracked inventory even when there isn't enough available stock.
Your stock on hand will be allocated straight away, and the remaining quantity goes on backorder. Incoming stock is then automatically allocated to the oldest approved backorders.
This coupled with the ability to track the receiving of goods from a Purchase order through to Bills will help solve for needs shared in this idea.
We throughly appreciate all your input through this thread and will come back to confirm once this roll out reaches 100% of users. 😊
Rachel Nichols
supported this idea
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123 votes
Thanks for everyone’s feedback and detail on how important this feature is for your businesses.
To provide a little more clarity here, it’s currently possible to create a Credit note within an individual awaiting payment invoice or bill. This’ll copy the contents of the invoice/bill into a Draft Credit note where you can edit if needed. To save many users time, once approved the credit is auto applied to the related invoice or bill, but you can remove this if not applicable.
We appreciate this feature is not available for a Paid Invoice or Bill and we understand the importance of this for some organisations.
To help our product teams get a better view of the interest for the feature in Bills and Invoices it would help to track these through separate ideas - I’ll change the title of this idea to reflect Bills and we have an existing idea…
Rachel Nichols
supported this idea
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541 votes
Hi team, thank you for sticking with us on this one. Online bill payments are now live in Australia through Airwallex, so you can pay supplier bills directly from Xero without logging into online banking.
As mentioned in my last update;
- In the US we have bill pay powered by Melio, with quick payments and contact syncing.
- We offer bill pay with Crezco for our UK customers, including international payments with 32+ currencies supported.
We’re reviewing the experience across additional regions and will continue to share updates as we learn more and make further progress.
Rachel Nichols
supported this idea
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68 votesRachel Nichols
supported this idea
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An error occurred while saving the comment Rachel Nichols
commented
I agree with the other comments and would like to add..
The Reference column it is not nearly wide enough either - especially as we have to use this to indicate any Invoices/Bills in dispute - and will wrap on to the next line.
The ability to change column sizes yourself (or even leave out if not important to you) would be greatly appreciated. (This used to be possible in some screens.)
The "Forwarded Bill" comment on the reference is only vaguely helpful in the Draft section and completely unhelpful everywhere else once it has been processed. It doesn't show within the bill while it's being processed so why does it show on the snapshot after it's been approved?
Also, the sort functionality (anything other than Date) has been butchered so that it no longer carries through when the bills are being processed. Sort alphabetically for example, process the bill and Approve and view next, and instead of showing the next in the sort it will show a random one. This means that you have to come out of the new bill and find the one you actually wanted before processing it. This might not seem like a huge thing but it wastes so much time. I have already raised this with support but they've stated there is no plan to change this and suggested a work around of opening a new window showing the sort I want then processing the bill I want in another window and switching between the two. (Like I don't already have more than a few windows/applications open for reference.) -
53 votes
Hi community, we recognise it's been some time since our last update on this idea and apologise for the delay in coming back here.
After our last post, priorities for the team did pivot and work for showing current VAT liability was put on hold.
While not actively underway atm, we have intentions of surfacing an organisation's VAT liability total on the dashboard on our longer terms roadmap. While we'll move this idea to Accepted for now, as soon as there is movement we'll be back to update you again. Thanks
Rachel Nichols
supported this idea
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Sarah Verge, I cannot agree with you enough on this. The amount of time I spend with work-arounds to not pay bills by accident is painful and wasteful. Then having to explain to others what the method to the madness is, is just embarrassing.
The threat of Xero "improving" Bills, and this not being part of that improvement only leaves me to believe that they will be taking the same backwards steps that they have just made with Invoicing. If this is the case and actual improvements to the use of Xero are not made, we will be moving our business elsewhere. The software is meant to help not hinder.
Come on Xero, instead of continuously spending millions on adverts to entice new clients, spend it once sorting out what really matters to your current client base. We will then be the biggest ongoing free advert of your product that could be asked for. Right now, I couldn't recommend it to anyone.