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  1. 294 votes

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    Hi everyone, we appreciate all your feedback on how we could evolve roles for customers using Xero. As you can see through the ideas on the platform, there are a wide range of combinations of permissions our customers want to see us build. As user roles impact all areas of the product, there are many considerations we must factor in when assessing how to solve for majority of our customers needs.
    We’re beginning to conduct research on the current landscape and how we might approach some of the most predominant needs in roles for our customers. Front footing this, the discovery of this work will be long winded and there will be multiple phases of research and forms of engagement with users that’ll help shape the path ahead in this space.
    We’d like to invite you, our community to be part of this research and discovery. This may involve interviews…

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    Maria Lis commented  · 

    Hello, Ability to be read only profile (meaning no changes to TB activity but with ability to authorize teams POs and see reporting using the same profile.

    Authorizations levels for staff (basic PO input, no other access), team leader (PO input and PO authorisation for the allocated team), Line manager(PO input and PO 2nd level of authorisation over certain value, plus access to reporting)

    Maria Lis supported this idea  · 
  2. 2 votes

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    Maria Lis supported this idea  · 
  3. 19 votes

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    Hi Margaret, thanks for raising your idea here.


    Just want to add that it's only possible for adviser or standard + reports roles to view, edit or post Manual Journals. 


    Does that change your idea here at all?

    Maria Lis supported this idea  · 
  4. 330 votes

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    Thanks for sharing and showing interest in how we can develop user roles to suit your needs when using Xero. 

    With many varying ideas for roles and permissions in different areas of our products, user roles impact all areas of the product. There are many factors we must consider when addressing how to solve for majority of our customers needs.

    We’re in the process of conducting research on the current landscape and how we might approach some of the most predominant needs in roles for our customers. This being one of our highest voted ideas surrounding roles is a specific focus for the team. too. 

    Discovery of this work is its first stages and will be long running. There will be multiple phases of research and forms of engagement with users that’ll help shape the path ahead in this space.  

    We value our customers input and would like to…

    Maria Lis supported this idea  · 
  5. 47 votes

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    Maria Lis supported this idea  · 
  6. 73 votes

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    Appreciate the idea here - Being transparent, developing granular permissions or roles for every feature and action throughout Xero is not in our plans. 


    Understanding more of the permission sets majority of users need, will help understand where the biggest impact could be made. 

    I've slightly adjusted the title to suit the needs of the role you mentioned. We'll get a sense of others that'd like this too. 

    Maria Lis supported this idea  · 
  7. 23 votes

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    Maria Lis supported this idea  · 
  8. 28 votes

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    Maria Lis supported this idea  · 
  9. 18 votes

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    Maria Lis supported this idea  · 
  10. 129 votes

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    Maria Lis supported this idea  · 
  11. 242 votes

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    We thank you all for sharing in the idea here, and understand there are many permissions that our Xero customers would like to provide on a more incremental basis. As you'll all know access to bank accounts is available to users with Adviser, Standard or limited access to those with Read Only roles - You can see more of the breakdown in our article here

    With much of the teams resource drawn to work on the platform that'll continue to help us with the 'building on beautiful' experience for our customers we want to be upfront that there are no direct plans for altering the user permissions in this space just yet.

    User roles and individual permissions within a bank account will be in the limelight once much of the platform upgrades are complete, but this is some way off atm. We'll return to share when there's any…

    Maria Lis supported this idea  · 
  12. 136 votes

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    Maria Lis supported this idea  · 
  13. 85 votes

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    Maria Lis commented  · 

    I dont understand how something so important is not yet delivered at least since 2014.

    Maria Lis supported this idea  ·