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  1. 108 votes

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    Michael Caban supported this idea  · 
  2. 265 votes

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    Michael Caban supported this idea  · 
  3. 553 votes

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    Hi community, to continue sharing on our development of einvoicing in the UK - we've now released our first part of this experience. So, if you have registered for einvoicing, you'll be able to edit your billing contact to select to 'Receive Xero subscription bills as einvoices where you'll just need to enter your businesses VAT. As mentioned in my last update - we're still developing this experience, and coming up will be the ability to choose this option from the online invoice itself. I'll loop back when this is released.

    Michael Caban supported this idea  · 
  4. 598 votes

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    Hi community, we appreciate this idea has collected a fair amount of votes and commentary. This has all been feedback and taken seriously by our product teams.

    Currently, there are ways to record a bad debt in Xero, depending on your tax registration status and how you want the transactions to be recorded in your reports - We have help for this on Xero Central you can draw into.

    We don’t have any plans in the near term to expand functionality to develop a button to write off invoices or bills as 'bad debt'. If anything changes in this space, we’ll update you on this idea!

    Michael Caban supported this idea  · 
  5. 543 votes

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    Michael Caban supported this idea  · 
  6. 919 votes

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    Hi community, appreciate the want for more of an update from us on this highly voted idea. Since Kelly’s last message I am pleased to let you know that our product team has done some discovery work in this space. More specifically, exploring the different ways in which the problem could be solved in Xero, alongside understanding the technical challenges. The feedback you’ve shared has been really useful for our product team’s research 🙏

    We recognise the importance of needing to know which bills are flagged, so people making payment can review whether a bill should be paid or not, to avoid inadvertent payment. Being able to improve this workflow is important to us and once we have solution concepts, we will be sure to reach out to this community for feedback.

    Right now there are no specific time frames available as to when this might be worked on, but…

    Michael Caban supported this idea  · 
  7. 78 votes

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    Michael Caban commented  · 

    As mentioned numerous times below, this is critical. Whilst we have the ability to auto send reminders, we don't have evidence of the body of the reminder if the debt does escalate. A line in the notes saying, Reminder sent by Xero to ... does not show the body of the communication reminder.

    Either the reminder is sent to the business too or include the body of the reminder in the note.

    Surely, this is reasonable for Xero to implement.

    Michael Caban supported this idea  ·