Settings and activity
4 results found
-
812 votes
Hi community, we appreciate your continued feedback on having different default email addresses for various transaction types in Xero contacts, and the manual steps involved to ensure you're communicating with the right person for different purposes.
Currently, one way of managing this in Xero would be to include every additional person on a contact record in emails, and then removing those that aren't required when sending each transaction. However we totally get this isn't the ideal solution.
While being able to set different email addresses for differing transaction types is something we want to address longer term, like the idea for multiple addresses work for this feature requires cross-collaboration between teams in order to achieve.
Once the multiple addresses feature is live this is something we'll be able to consider more closely and provide further updates on.
We do regularly review all ideas here, and your input is vital. We'll…
An error occurred while saving the comment 
Lynn Collins
supported this idea
·
-
265 votes
Hi everyone, thank you for your continued passion, and sharing how having the ability to group or combine line items within an invoice would give you the control to present information to your clients in the best way for your business.
In lieu of a direct feature, while I appreciate it won’t fit all needs here, the inbuilt calculator may help in some cases to combine costs of multiple lines to one, and we appreciate there are some customers that have explored third-party apps with more extensive functionality for the time being to full-fill their needs.
We’re updating the status of this idea to Accepted - While this isn’t on our roadmap atm, we see the value in this suggestion and it’ll be considered as we plan our future roadmap. We’ll update this thread if we have any more news to share.
Lynn Collins
supported this idea
·
-
1,295 votes
Hi everyone, thank you for continuing to share how important it is to clearly identify bills that need attention before they’re paid. We understand the impact this has on teams managing bills and avoiding payments being made before a query is resolved.
While a user control flagging mechanism is not directly in the pipeline yet, we want you to know that your feedback and the volume of support here is getting to the right places.
Our product teams are continuing to consider this wider workflow (not just adding a standalone flag) as they plan and shape our direction for bills.
We’re working towards making it easier to manage payments out of your business, with clearer ways to understand which bills need action as part of a more connected bills and payments experience.
The new bills approval flow which we’re currently developing is an example of this - once available admins…
An error occurred while saving the comment Lynn Collins
commented
As Debbie Jones has commented, we keep anything in dispute as a draft bill and then have to bring in an accrual for it so that it's included for reporting. Total faff when we should just be able to mark it as in dispute.
Lynn Collins
supported this idea
·
-
38 votes
Thanks for sharing this idea and explaining how being able to customise the bill reference for expense generated bills could improve your workflow ✨.
Our Community team have reviewed your idea and moved it to Gaining Support so it can gather input from other members. This means others can now vote and comment to share how this change could improve their experience with Xero.
At this stage, we do not have any current plans to share for developing this specifically for expense generated bills. We will continue to watch the support and detail this idea receives from the community, as that helps us better understand the level of demand and the use cases behind the request.
If others would also find this helpful, their votes and comments can add useful context for future review.
An error occurred while saving the comment Lynn Collins
commented
Fully agree, it is impossible to see what expenses relate to. I am recommending we stop using expenses as it's not cheap and not fit for purpose.
Lynn Collins
supported this idea
·
Even better, have settings that it will automatically pick the correct email address. Invoices go to one email address, statements to another etc. So many of our customers want correspondence this way but we end up sending mail to all email addresses to ensure it reaches the correct department.