Settings and activity
9 results found
-
439 votes
Hi community, as mentioned in my last post we want to keep you looped in on changes around autosave.
Our product team has continued to focus attention on how we can make invoicing faster and more responsive to improve our customers' experience.
We've recently optimised autosave to require less processing power, leading to faster invoice loading and saving.
Our decision remains that we won’t be adding an option to turn off autosave on invoices. However, we hope this change improves your experience with autosave in draft invoices over time. Thanks again for your feedback.
An error occurred while saving the comment 
Piercer Charlie's Creations
supported this idea
·
-
102 votes
Hi team, we appreciate the added feedback from you on the behaviours from classic that you'd find useful in new invoicing. The invoice number assignment is still a feature that our teams are continuing to monitor closely. Right now, while we don’t have plans for changing the way invoice numbers are assigned, our product teams are considering future improvements - As part of this they are doing some discovery that we’d love to get your contribution to.
We'd like to invite you to share back though our survey here. Insights from this will help our product teams get a deepened sense of our invoicing users. Thanks
Piercer Charlie's Creations
supported this idea
·
-
407 votes
Hi community, we’ve just released some new keyboard shortcuts to new invoicing, that cut down the number of mouse clicks and help you perform actions on your invoice with some simple keyboard entry options.
There’s a range of different shortcuts that you can explore, and in particular a few that I wanted to call out for ‘Approve’ options that I know will be of most interest to you, here;
- Approve (Ctrl-Alt-A OR Cmd-Opt-A on a Mac)
- Approve & add another (Ctrl-Alt-O OR Cmd-Opt-O on a Mac)
- Approve & print PDF (Ctrl-Alt-R OR Cmd-Opt-R on a Mac)
- Approve & email / send eInvoice (Ctrl-Alt-E OR Cmd-Opt-E on a Mac)
While you get used to the combinations of shortcuts our product team have added small prompts to highlight these in the product, and if you’d like to view the full list of options you can see them all on Xero Central.
…
An error occurred while saving the comment Piercer Charlie's Creations
commented
Give us the option to select oir default.
For us we would choose 'Approve and add Payment'Piercer Charlie's Creations
supported this idea
·
-
3 votesPiercer Charlie's Creations
shared this idea
·
-
451 votes
Hi everyone, appreciate your continued feedback on new invoicing. As mentioned in my last update we've now added a new Xero Central page for new invoicing.
Along with updates to individual ideas on Xero Product Ideas, this page will become the single source of truth for key feature rollouts including:
- what’s available in new invoicing right now,
- timelines for features and enhancements going live in new invoicing, as well as
- a comparison table between the classic and newer versions of invoicing.
We'll be updating this page regularly.
Relating to some of the more recent feedback there are some existing ideas that may also be of particular interest that you can join, like the ability to see the email the invoice was sent to in the history, or being able to see a timestamp, and reducing clicks and steps.
An error occurred while saving the comment Piercer Charlie's Creations
commented
The new version does not suit our needs.
On teh old one, you could have plenty of black lines to organise the line items better,
This one doesn't let you have them, doesn't let me add 10 black lines with one click.When adding items, the old one would have them all loaded automatically. This one is doing a ajax query or something, it makes the erver request when i start typing, which cause delays and layout shifts, causing mis clicks.
The auto save feature is bad for our use case, it results in duplicated invoices.
We don't want autosave.Sometimes, when you prepare invoices in different tabs, the autosave fails and the system bugs, it never lets you save the invoice. I have to copy everything to a new invoice, very time consuming.
When I'm trying to edit an item, sometimes it shifts from 2 lines to 1 line, causing layout shifts, it is very bad.
When trying to approve and invoice, the default button is approve and emails, which is not useful. Approve and then view the invoice screen is better. The previous way to add the payment was fast, less clicks involved.
When you remove a line item, sometime it can take 10 (!) seconds for the total price to refresh. Like you remove a line item, add another, the total will add the new price and not remove the old one. It is so random and so bad, you cant predict when it happens and when totals are calculated correctly, as it will add something but not substract the other.
Only advantage i see, is that items you search display the prices on the search list., but that is really minor.
0/5 stars, please let us use the old invoice ASAP, there was nothing wrong with it.
This system is not only confusing, the layout shifts are eye straining, the bugs are infuriating and all the processes involve time to wait for the products to load more clicks now. We have made embarrassing mistakes with the prices we charges our clients, it is so unproffessional.
We are already looking to change the accounting software.
Xero new invoicing is so bad!Also why is the top item the 'Add new' button?
I am typing the exact thing, obviously the closes match should be first, not the 'add new item' button, i mis click that all the time!
Add New should be last, or only appear when there is no exact matchOn the old invoice, when you click on the Quantity or Price, it automatically selects the whole thing, so you can quickly type to start overwriting.
On the new, some times, it does, sometimes it doesn't. The fact that there is no consistency causes multiple extra clicks and mistakesAn error occurred while saving the comment Piercer Charlie's Creations
commented
The new invoicing is so bad.
Embarrassing that is 2025 we have this as a new release -
117 votes
Hi community, we appreciate all the feedback you've shared on how we can improve new invoicing for your needs.
In relation to the alert of available credit as raised in this idea, we've identified there are a few situations for Invoice only users where the available credit pop up isn't being shown. This is something we have plans to fix, and while I can't give a specific date on the idea here, we want you to know this is important to us and I'll keep you updated on progress here.
Piercer Charlie's Creations
supported this idea
·
-
228 votes
Hi team, while we don't have immediate plans to change the placement of buttons on new invoicing we're interested in staying close to this feedback and I'll move the idea to Under review for the time being. We'll return to confirm any outcomes.
Piercer Charlie's Creations
supported this idea
·
-
344 votes
Hi everyone, to front foot some of the recent comments we will not be bringing back classic invoicing. With developments continuing within new invoicing, we do want to let you know that our product teams are highly engaged with your feedback and the ideas for new invoicing on the site.
We understand there's good interest in being able to add a payment directly from the invoice screen and appreciate the efficiencies expressed by customers in being able to do this. At present we're reviewing this feature and will move the idea across to Under Review. I'll be back to share more on the outcomes. Thanks
Piercer Charlie's Creations
supported this idea
·
-
38 votes
Appreciate the short videos and can see what you're saying, Chris - Have you raised a case with our Xero Support team about the slowness in loading?
Actual slowness in the page loading are issues that we'd like to dig into deeper as they aren't occurring for all users so it'd be good to be able to investigate one on one with our Xero Support team who can escalate if needed. Thanks
Piercer Charlie's Creations
supported this idea
·
Who even complained about losing an unsaved invoice ?
And how do you think that introducing an autosave that cannot be turned off, doesn't hold full details of all the changes and has no way to revert back to a previous save point solves anything?
It's just slower for everyone, and if you misclick and delete the wrong line, the autosave overwrites all previous saves.
It's good for nothing really...