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449 votes
Hi community, as mentioned in my last post we want to keep you looped in on changes around autosave.
Our product team has continued to focus attention on how we can make invoicing faster and more responsive to improve our customers' experience.
We've now optimised autosave to require less processing power, leading to faster invoice loading and saving.
While we don't have any plans to remove autosave, there is the possibility that we would make updates to improve experiences related to autosave in the future - I've provided links below to ideas that have been raised and remain open for consideration;
- Invoicing - Undo/revert to previous version of an invoice
- Exclude Auto Save from History and Notes
- Invoices - Add invoice number when invoice is Approved
Thanks again for all your feedback and sharing with us in the forums here.
Updated 10 Sept 25
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Piercer Charlie's Creations
supported this idea
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104 votes
Hi team, we appreciate the added feedback from you on the behaviours from classic that you'd find useful in new invoicing. The invoice number assignment is still a feature that our teams are continuing to monitor closely. Right now, while we don’t have plans for changing the way invoice numbers are assigned, our product teams are considering future improvements - As part of this they are doing some discovery that we’d love to get your contribution to.
We'd like to invite you to share back though our survey here. Insights from this will help our product teams get a deepened sense of our invoicing users. Thanks
Piercer Charlie's Creations
supported this idea
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416 votes
Hi community, we’ve just released some new keyboard shortcuts to new invoicing, that cut down the number of mouse clicks and help you perform actions on your invoice with some simple keyboard entry options.
There’s a range of different shortcuts that you can explore, and in particular a few that I wanted to call out for ‘Approve’ options that I know will be of most interest to you, here;
- Approve (Ctrl-Alt-A OR Cmd-Opt-A on a Mac)
- Approve & add another (Ctrl-Alt-O OR Cmd-Opt-O on a Mac)
- Approve & print PDF (Ctrl-Alt-R OR Cmd-Opt-R on a Mac)
- Approve & email / send eInvoice (Ctrl-Alt-E OR Cmd-Opt-E on a Mac)
While you get used to the combinations of shortcuts our product team have added small prompts to highlight these in the product, and if you’d like to view the full list of options you can see them all on Xero Central.
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An error occurred while saving the comment Piercer Charlie's Creations
commented
Give us the option to select oir default.
For us we would choose 'Approve and add Payment'Piercer Charlie's Creations
supported this idea
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3 votes
Hi everyone, thanks so much for submitting and supporting this idea. It’s clear from your feedback that having greater control over invoice edit layout, like showing or hiding fields or adjusting the column size, would make a difference on your workflow.
We understand how important this kind of flexibility is, and we aim to support a wide range of businesses. Right now in Xero, there are some options available. You can choose to hide or show certain columns on the invoice layout, such as tracking, discount, and amount. But we know this doesn’t cover everything, and many of you are looking for more customisation.
This idea is currently in the Gaining Support stage, which means it’s open for feedback and votes. The more we hear from you, the better we can understand the need and shape future improvements. We’ll keep an eye on the discussion and share any updates right…
Piercer Charlie's Creations
shared this idea
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466 votes
Hi everyone, appreciate your continued feedback on new invoicing. As mentioned in my last update we've now added a new Xero Central page for new invoicing.
Along with updates to individual ideas on Xero Product Ideas, this page will become the single source of truth for key feature rollouts including:
- what’s available in new invoicing right now,
- timelines for features and enhancements going live in new invoicing, as well as
- a comparison table between the classic and newer versions of invoicing.
We'll be updating this page regularly.
Relating to some of the more recent feedback there are some existing ideas that may also be of particular interest that you can join, like the ability to see the email the invoice was sent to in the history, or being able to see a timestamp, and reducing clicks and steps.
An error occurred while saving the comment Piercer Charlie's Creations
commented
The new version does not suit our needs.
On teh old one, you could have plenty of black lines to organise the line items better,
This one doesn't let you have them, doesn't let me add 10 black lines with one click.When adding items, the old one would have them all loaded automatically. This one is doing a ajax query or something, it makes the erver request when i start typing, which cause delays and layout shifts, causing mis clicks.
The auto save feature is bad for our use case, it results in duplicated invoices.
We don't want autosave.Sometimes, when you prepare invoices in different tabs, the autosave fails and the system bugs, it never lets you save the invoice. I have to copy everything to a new invoice, very time consuming.
When I'm trying to edit an item, sometimes it shifts from 2 lines to 1 line, causing layout shifts, it is very bad.
When trying to approve and invoice, the default button is approve and emails, which is not useful. Approve and then view the invoice screen is better. The previous way to add the payment was fast, less clicks involved.
When you remove a line item, sometime it can take 10 (!) seconds for the total price to refresh. Like you remove a line item, add another, the total will add the new price and not remove the old one. It is so random and so bad, you cant predict when it happens and when totals are calculated correctly, as it will add something but not substract the other.
Only advantage i see, is that items you search display the prices on the search list., but that is really minor.
0/5 stars, please let us use the old invoice ASAP, there was nothing wrong with it.
This system is not only confusing, the layout shifts are eye straining, the bugs are infuriating and all the processes involve time to wait for the products to load more clicks now. We have made embarrassing mistakes with the prices we charges our clients, it is so unproffessional.
We are already looking to change the accounting software.
Xero new invoicing is so bad!Also why is the top item the 'Add new' button?
I am typing the exact thing, obviously the closes match should be first, not the 'add new item' button, i mis click that all the time!
Add New should be last, or only appear when there is no exact matchOn the old invoice, when you click on the Quantity or Price, it automatically selects the whole thing, so you can quickly type to start overwriting.
On the new, some times, it does, sometimes it doesn't. The fact that there is no consistency causes multiple extra clicks and mistakesAn error occurred while saving the comment Piercer Charlie's Creations
commented
The new invoicing is so bad.
Embarrassing that is 2025 we have this as a new release -
120 votes
Hi community, we appreciate all the feedback you've shared on how we can improve new invoicing for your needs.
In relation to the alert of available credit as raised in this idea, we've identified there are a few situations for Invoice only users where the available credit pop up isn't being shown. This is something we have plans to fix, and while I can't give a specific date on the idea here, we want you to know this is important to us and I'll keep you updated on progress here.
Piercer Charlie's Creations
supported this idea
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234 votes
Hi team, I know it's been some time since we last updated this idea. Please know we have close eyes on this feature and this is a change our product team are currently working on.
While we can't give a definite timeframe work is progressing well and we'll keep you updated of when this is available, here. Thanks for your engagement with us through product ideas.
Piercer Charlie's Creations
supported this idea
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352 votes
Hey everyone👋 Thanks so much for sharing all your feedback and keeping the conversation going here. We've been following along and considering changes around the process for adding payments in new invoicing.
As we mentioned in our last update, while we won’t be bringing classic invoicing back, we're taking a close look at what made it work so well for you. The ability to quickly enter payment information without leaving the invoice is a key part of that.
To address this, our product team is now working to reintroduce this functionality to the invoice page.
We can’t share a timeline just yet, but we want you to know that your comments have been a vital part of this process. We’ll be sure to post an update here as soon as we have more to share.🙂
Piercer Charlie's Creations
supported this idea
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45 votes
Appreciate the short videos and can see what you're saying, Chris - Have you raised a case with our Xero Support team about the slowness in loading?
Actual slowness in the page loading are issues that we'd like to dig into deeper as they aren't occurring for all users so it'd be good to be able to investigate one on one with our Xero Support team who can escalate if needed. Thanks
Piercer Charlie's Creations
supported this idea
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Who even complained about losing an unsaved invoice ?
And how do you think that introducing an autosave that cannot be turned off, doesn't hold full details of all the changes and has no way to revert back to a previous save point solves anything?
It's just slower for everyone, and if you misclick and delete the wrong line, the autosave overwrites all previous saves.
It's good for nothing really...