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  1. 258 votes

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    Hi everyone, it’s great to hear the use our customers find in Contact groups on Xero. We can totally get wanting to enhance the use of contacts and bulk send statements to all members of a group at once.

    In lieu of this functionality right now, you could manually filter and select contacts from your list before sending statements.

    With sights set on helping our customers collect payments faster, we have a team that is looking at work in the reminders and statements space and sending to contact groups is being explored as part of this. For the time being we'll move this idea to In discovery and I'll keep you looped in on any progress that could help needs here.

    Stacy Cann supported this idea  · 
  2. 23 votes

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    Stacy Cann supported this idea  · 
  3. 63 votes

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    Hi everyone, thanks so much for taking the time to share your feedback and support this idea. We’ve taken another look here and, while we don’t have plans to develop DOCX further, we have released and are continuing to roll out our invoice editor. It’s replacing the Standard branding theme first, and from there will continue to evolve with more of the invoice customisation we know customers are looking for across things like logos, fonts and colours.

    We know this won’t be the update some of you were hoping for, especially for those wanting more flexibility in how invoices look and feel. To help keep updates relevant to the specific changes being asked for, we’d really encourage you to add your vote to the ideas below, as they’re more closely related to those points:

    https://productideas.xero.com/forums/967115/suggestions/46226353 https://productideas.xero.com/forums/967115/suggestions/45972505


    Stacy Cann supported this idea  · 
  4. 4 votes

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    Hi Stacy, thanks for sharing this idea and the illustration you've provided.

    We can see why having the ability to partially assign billable expenses could be useful. The idea is to allow only part of a billable expense quantity or value to be applied to an invoice, making it easier to distribute costs across multiple invoices, customers, or projects without needing to manually track the remaining balance.

    We've updated the status of this idea to Gaining Support. If this would be helpful for your workflow, please add your vote and share more detail about your use case.


    Stacy Cann shared this idea  · 
  5. 344 votes

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    Hi everyone, thank you for continuing to share your feedback on invoice subtotals.

    We know this is a feature many of you feel strongly about, and we genuinely appreciate the time you’ve taken to explain the impact on your workflows.

    While this idea has been closely considered by our product teams we want to be upfront that at this point we don't have any foreseeable plans for developing the ability to add subtotals in invoices.

    As previously shared current options that you may want to explore include;

    • adding a description only line for each section where you can reference and explain the subtotals for a section of lines (leaving the Qty & Price blank),
    • exporting the invoice as a PDF and editing it externally, or
    • exploring invoicing tools in the Xero App Store that offer more extensive services

    We know these aren’t ideal substitutes, but they may help bridge the…

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    Stacy Cann commented  · 

    Please could we have the option to add multiple subtotal lines on a invoice. On occasion we are invoicing clients for multiple parts of a big project all on one invoice, but these are usually split into multiple smaller jobs combined. So we would have labour costs and materials for a certain area, then more labour and materials for somewhere else. We don't wish to be sending multiple invoices for the same project / site, however would like the ability to have a clear break with a subtotal displayed for the individual areas.
    ie. when working in hotels, we would carry out multiple jobs in one day but some clients like to be able to clearly see how much has been spent on the specific rooms. At the moment we are having to split these across multiple invoices which isn't very convenient.

    Stacy Cann supported this idea  · 
  6. 11 votes

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    Hi Lorraine, thanks for raising this idea. We understand having a separate description to describe a summary of work carried out would be a useful field to have. We'll open this idea up to the community to gain more support. Make sure you share your idea with any colleagues that this could benefit so they can add their vote too!

    Along with votes, other members can now comment to share additional detail about how your idea could improve their experience with Xero.

    Stacy Cann supported this idea  · 
  7. 143 votes

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    Hi everyone, understand the difference between a description only line and what's being asked for in the idea here. 

    This isn't something we have planned at present. 

    We do want to highlight the existing option for anyone interested that could benefit from the option mentioned earlier in the conversation (thanks, Paco) 

    Currently, it is possible to 'description' only lines to an invoice (with no Qty or Price) where you can enter up to 4000 characters worth of detail that could help you signal a note within an invoice to your customer. 

    We will continue to assess ideas in the forum here and let you know if there are any changes surrounding this to share. 

    Stacy Cann supported this idea  · 
  8. 514 votes

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    Thanks for everyone's support in this idea. We understand the strong feelings expressed in your comments, where an invoice can be accidentally approved when still needing to go through a review or remain in a draft status. 

    As suggested by some users in this thread, if this has already occurred an option for now would be to add a note to the history of the invoice so other users are aware of the action and what needs to be done, or alternatively Void the invoice and copy to a new Draft invoice (consider if you need to change the invoice # before voiding the approved one, so you can use this on the new draft invoice). 

    While not a resolution for this idea, to avoid mistakenly approving an invoice an option could be to make use of the keyboard shortcuts that are now available in invoicing such as Save &…

    Stacy Cann supported this idea  · 
  9. 4 votes

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    Thanks for sharing this idea about how you'd like to see the Billable Expenses feature improved.

    Now it's up to the community to get behind and support your idea. Make sure to share it with any colleagues that this could benefit, so they can add their votes and comments about how this would be helpful for them, too.

    Stacy Cann supported this idea  · 
  10. 26 votes

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    Stacy Cann supported this idea  · 
  11. 26 votes

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    Stacy Cann supported this idea  · 
  12. 47 votes

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    Thank you for sharing your feedback and voting on the idea here, community. While we've reviewed this idea and appreciate the needs in what you're wanting here, we want to be open that we don't have any plans for developing a billable expenses report of this nature in the near term.

    We will continue to track the interest here, and share if anything changes.

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    Stacy Cann commented  · 

    This is a crucial feature for invoicing large ongoing projects with multiple products. As a business in the construction industry, it's sometimes hard to track what parts have already been invoiced in part or in full, and what still remains, especially when we buy some items in bulk and don't always use them up in one instance, yet are require to add the full quantity to the initial invoice therefore removing them from the outstanding billable expenses report.

    Stacy Cann supported this idea  ·