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I agree. This is becoming extremely frustrating. The 30-day option would be ideal but I would settle for the 14-day log-in to be reinstated.

Previously you were able to stay logged in for up to 14 days. This was ok (30 days would have been even better), but recent it was changed so you have to log in every day. This is incredibly annoying and is encouraging users to disable 2FA, which in turn reduces security.

Can you please change it back so that I can stay logged in for longer on my device.

Ideally this would end up as a setting in Xero where either the user could set their own log in duration from some options, or the administrator of the account could determine the maximum stay logged in duration for the Xero Organisation

My particular problem with this is for Time Logging in Projects. Xero has usually logged out when we want to add a time record, which means they don't get logged as diligently as they should and money gets lost!

I get that there may be regs for auto-timeout on the critical ledger access, and that security is critical, but to enforce the same rules on someone entering a time entry - which needs authorising anyway - means that logging doesn't happen reliably.

How can a vendor that's so deaf and unresponsive still be in business? 1 full year in for us and I'm close to looking for an alternative. So much that's really neat but so many issues that bomb productivity and usefulness to the point of unusability.

Is it worth commenting considering this is a 10-year unattended request? Paying $70/month and having to log in 10 times a day seems unfair.

I've submitted a case today, directly referring to this issue (unaware this was an idea shared 10+ years ago and still not addressed!!!)

The number of login's per day is frustrating, noting this isn't a problem with other accounting software I've used.

The 10 years + of waiting on any action here would indicate it will never likely be resolved or concerns addressed here. I was just handballed a link to this 10 year old idea...not ideal.

I don't think Xero are going to fix this. As part of ATO regulations (in Australia) digital service providers linked to ATO are required to have MFA or two factor authentication (I'm assuming specifically for income tax/BAS security).
Not sure why this also affects the 60 minute time out but seems related due to previous information from Xero community.

They could split tax payments and reporting into a separate part of Xero that needs it's own extra authentication.

In the meanwhile, if you are using your own desktop PC that only you can access, a possible workaround is to use your internet browser's password manager to remember your details*.

You will still need to authenticate every 24 hours. You will still need to log in again after whatever arbitrary time period Xero deems as inactivity, but it's only a few clicks instead of re-typing everything again and again and again and again.

It is unfortunate that we need to come up with workarounds for this obviously common problem and that Xero can offer no alternatives.

*You know how secure your PC is or is not. Caveat Emptor Let the buyer beware.

It painful having to login 10 times a day. Better things to do when running a bunsiness. how do we extend login for 10 hours?

Wow cannot believe this is a 10-year-old issue. I agree with all the comments below.

I have solved this problem with a simple workaround if you are a Google chrome user.

Firstly add the chrome extension 'Easy Auto Refresh', then pin it to your taskbar. (see Screenshot attachment of the extension)

Next navigate to your Xero Tab in chrome and click on the extension icon, set it to 600 seconds and your Xero will refresh every 10 minutes.

It displays a countdown in the last ten seconds near the extension icon on the free version of the extension. You can pay for the advanced extension which will show the total seconds left before refresh.

It is very easy to turn off whilst working in Xero, or if you see the 10 second timer just turn the refresh off so it does not refresh while you are working on something.

Seems Xero has absolutely no intention of listening to their customers and even attempting to make this issue less disruptive.
I like many others find it extremely frustrating whilst working between 3 different systems to be continually logging in to Xero throughout the course of my work day. I have now disabled 2 factor authentication in an attempt to minimise the multiple login downtimes. Disabling a security feature is definitely not a good work around!
Given the time we lose in a day perhaps you could find a similar amount of time to respond?

Relly Xero, how this could be beautiful accounting when I lose 3 minutes every day a few times waiting to get signed in. Please provide us with Google Auth. or something similar, or let us whitelist some IP addresses from where this will not be necessary to do every 60 minutes or so. And give us some feedback on this as there were no responses from the Xero team on this for quite some time.

Adjusting the time-out would be absolutely wonderful - it is so disruptive to be logging in so frequently.

Looking at this request, it seems users have been asking for this for almost 10 years. Why is Xero so slow to respond?

Seriously Xero this is nearly 10yrs old, it is fustrating and slow

Yes please. At lease give options to this extremely annoying feature. So annoying all day to be doing this. Come on please asap

It's not unusual to allow the account holder/administrator to personalise the time before the software logs company users out.

Surely we can all be responsible for managing the risk in Xero according to our company needs.

As with not being able to post a payment under bills to pay unless in home currency this issue also seems ot have been around for such a long time. So many people work from home on their own, and it really does not make sense to not enable them to etend this time. Xero is losing rapidly its reputation as responsive to its users needs when compared to other cloud based accounting packages not only amongst users but also accountants who promote to their clients.

I use the Xero projects and tasks feature along with the Xero timer to log my time while working. I use this timer/tasks all day every day. It's so tedious with the system constantly logging me throughout the day. What's the point of a project timer if I can't use it effectively?

Please fix this.

Working on something and go to lunch, come back and have to reset a dozen reports from scratch... so often

OMG!!!! CAN I VOTE FOR THIS TO CHANGE 40 OR MORE TIMES............ soooooo over having to log in again and again and again and again and again and again and again (get the message😡) Please fix this..........