User Role - Restrict access to specific Settings
Ability to customise user roles to restrict some access in Xero.
Purpose: Some staff should only have limited access in Xero.
Hi everyone, we appreciate all your feedback on how we could evolve roles for customers using Xero. As you can see through the ideas on the platform, there are a wide range of combinations of permissions our customers want to see us build. As user roles impact all areas of the product, there are many considerations we must factor in when assessing how to solve for majority of our customers needs.
We’re beginning to conduct research on the current landscape and how we might approach some of the most predominant needs in roles for our customers. Front footing this, the discovery of this work will be long winded and there will be multiple phases of research and forms of engagement with users that’ll help shape the path ahead in this space.
We’d like to invite you, our community to be part of this research and discovery. This may involve interviews and sharing further feedback through direct surveys or questionnaires.
✍️ If this is something you’d be interested in taking a part of please fill in our short form here.
Though we won’t be able to invite everyone into every stage, our research team will be in touch with many of you over the coming months.
We will be back to share on the outcomes of our research and any progress around development of roles in Xero.
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Charlotte Woodbridge commented
I completely agree that Bank Accounts would be a great place to start when adding restricted access to users. I am so glad this is being looked at by xero! Great news!
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Tracy Hunt commented
Just remove view of bank accounts should be first critical need.
How many companies have you worked for where you know what in the business bank accounts!
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Gemma Papp commented
This is great news. I think even just a tick box option in the first instance to hide/unhide bank accounts from a specific user regardless of their other permissions (including reconcile, account transactions, & Statement lines) would be a massive step forward. Perhaps further research could be undertaken to drill down further once you implement the main issue.
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Eileen Cotton commented
Wonderful news!
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Eileen Cotton commented
Xero - this is wonderful news!
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Stuart Mohamed commented
Like many who have commented before, our requirement would be for users to be able to process purchase and sales ledger invoices without being able to see bank account details.
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Jason Abbott commented
Allowing team members to view items relevant to their department budget would allow better workflows and accountability
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Kyle Angloher commented
It would be great to limit account creation / create a password to create / delete accounts, as this just adds structure having standard chart of accounts. extremely important if you have multiple companies.
Also, would be great, if you are running a group of companies, to be able to lock chart of accounts, so all your entities share same set of accounts (ie, global chart of acccounts), NetSuite has this functionality, and makes sense for group companies
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Rochelle Sowman commented
We need our receptionist who has invoice only + approve & pay user to be able to create batch payments and export the payment file and send remittance to clients.
At the moment it is super messy as she is able to enter invoices etc then pass them onto me to have to create batch payments export the file drag it into the bank and pay.We would like her to still have the invoice only + approve & pay user as we do not need her to see our bank accounts.
I have set her up in our bank and she has access to transact an imported file but she can not see our accounts and she can not authorize the payment.Was so much easier when batch payments went directly to the bank (she was able to do that!) I would just have to authorize the payment.
Hopefully this can get sorted soon!
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Dinay Jansen commented
Restricting user access to Invoice Only permissions should definitely not allow them to see any financial information, including You Owe data. Maybe have the contacts as restricted, but only visible to create invoices and quotes when drafting them.
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Lynne Chapman commented
Business critical disaster! - I have added users to allow them to draft invoices only (the lowest level access possible). They cannot see bank accounts BUT, if I have drafted their collegues wages as a bill that is "Awaiting Payment" THEY can see it by looking at their collegue as a contact and reading across the "You Owe", "They Owe" coloumns.....this has created a catastrophe. WHY do they see what the business "owes" a contact?????? Law suits pending
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Justin Plowman commented
100% needed. I want someone to be able to send remittances for payments made but this can only be done if they have access to all the bank accounts and reports.
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Matt Kinchin commented
It would be good if access to the details contained within nominals that contain sensitive info such as wages, could be restricted for certain users within an organisation. You may want somebody to be able to post bills/invoices but not be able to see private salary information or bank balance levels for example.
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Mahesh Kunchala commented
I want to restrict users Applying Payments and at the same time they can see that reports, balances, etc..
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Sharon Toft commented
We have users set up with various access, the sales team need to have access to add/edit quotes and invoices, along with customer records and tracking categories - they seem to be able to add/edit new clients but not new tracking to match the clients for reporting needs, why does user access need to change - any suggestions?
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Samantha Harvey commented
Absolutely critical.
Sales staff need access to monitor overdue customer accounts, without having access to view bank account and supplier information.
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Eileen Cotton commented
Xero needs to work on fixing these issues. I have clients that want to give their employees the ability to enter supplier bills and issue the payment and print the checks. However a USERS cannot print a check unless they have access to all the reports, including all the financial reports, Profit and Loss, Balance sheet, etc. My clients have had to give USERS access to ALL the companies financial data and ask the USER not to look at the financials, very unprofessional and problematic. This is especially frustrating because we were told by Xero the parameters were built in and we would not have this issue. Xero has great software and it's unfortunate but my clients are looking into moving to Quickbooks.
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Chau VU commented
Payroll reports are restricted but unfortunately a standard user can run wages & salary in account transactions report, please limit the accounts visibility.
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Jane Skinner commented
This is linked to Idea: User Role - Restrict access to individual bank accounts, which has also been around for some years!
Xero have admitted they have not been ready for larger organisations, but if that's the case it doesn't make sense that they keep on advertising - unless they are hoping that companies who are NOT a sole trader will give up with them & they can just have lots of sole traders who won't need the same functionality....................
Generally I like the software, but get very frustrated at their lack of communication & disinterest in their customers' needs. -
Catherine Bavister commented
Voting in favour of filters, for incoming balances only
Hey Dave 😁
It is not currently possible to limit a user when they are reconciling, so they only see incoming payments 👍.
However this is a request that's already been raised with us and I've found an idea that's similar to what you’re suggesting in our Xero Product Ideas. Xero Product Ideas is a Xero website where our customers can share and support ideas for change. You can click 👉here 👈 to add your vote on the product idea.
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