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Invoicing: please do not retire the current invoicing option. Also adding the button to be able to reverse the invoice to DRAFTS would be quite helpful. Other than that, the current invoicing features are working well and very user friendly as apposite to the new invoicing.

I agree with Allison Walker and 8 years is a long time to be waiting for a revert button. Please address soonest. It would make invoicing the "dream" that you portray to prospective users in your TV commercials.

I would have thought this was a basic feature, and hopefully can be added with the new invoicing

This is a basic feature that should have been added years ago. Please implement ASAP

this would be so helpful as sometimes invoices are approved in error and the only way to rectify is to void and re-do

There is another open product idea for this same problem, that has 276 votes.

https://productideas.xero.com/forums/939198-for-small-businesses/suggestions/45925075-bills-option-to-unapprove

Seriously xero! That's 540 people who have now upvoted this critical feature over th elast 8 years since it was first propsed. What does it take to get Xero to pay attention to the needs of their customers?

Y'all have to take this seriously and give us this most needed option. Come on guys!

This appears to be a critical request by many over a loooong period of time. Please advise how this can be done! Thanks

This option needs to be addressed you should be able to revert an approved invoice to draft if it has not been sent

XERO look into this please, this was first made 8 YEARS AGO come on

This is a vital option and would love Xero to please fix the invoicing to make this available

Agree with Alison Walker completely. I hope Xero will soon allow approval reversals for purchase ledger invoices (Xero BILLS), as we need to be able to maintain the history of each Bill across our systems. And every action is detailed within the Bill's log anyway.

Yep, I accidentally click "approve" instead of "save" sometimes, it would be fantastic if we could revert to draft if it hasn't been marked "sent"

If only we were all perfect every time. This is a pretty fundamental requirement.

Tim - you have a point, I still struggle to refer to bills as bills (too many years referring to them as invoices!) I suspect that most commentators are actually referring to bills even though they've said invoices.

ALISON - The original posting says "Invoices - Unapprove option" not BILLS.

I think we need to be consistent in terminology. Xero refers to BILLS in the purchase ledger, and Invoices in the sales ledger. If people actually mean BILLS, then perhaps it would be helpfull if they did not confuse the issue.

I completely understand where you are coming from with Bills, and can see much less of a problem unnaproving a bill. Tax fraud is a lot more difficult in the P/L. If you delete a bill, the supplier is still going to be chasing you for payment, and if you don't record bills correctly, your tax liability will be higher.

It would be relatively easy to allow bills to be unapproved, but a lot more difficult to do the same for invoices. Allowing an invoice which has EVER been approved for payment to be deleted would be a fraudsters delight.

Even the current situation of allowing approved invoices to CHANGE the customer details on an invoice leaves the system wide open for tax fraud.

To reply to Tim Sneller I can see your point regarding sales ledger invoices but a lot of the commentators are referring to the invoices within the purchase ledger where approving an invoice for payment which subsequently needs to be unapproved is an issue. Copying the invoice in question and saving for approval before deleting the approved invoice is the current way that this issue has to be addressed but then you are losing the history attached to the invoice that was initially input plus it's ok if it's just one or two invoices but if you have a batch of invoices that need to be removed from approval this really is not an acceptable solution. Being able to unapprove the original invoice keeps all the history visible as well as showing that the invoice went from approved back to waiting approval which is also useful.
Considering all the changes (downgrades) that Xero has recently introduced it's amazing that this issue remains.

I am just a user, and do not speak for Xero - But here is my view on this.

What do you want to do to the invoice that requires it to be unapproved first? Is it just that it needs to go back into the approval loop?

The system currently allows a DRAFT invoice (One that is NOT APPROVED) to be DELETED - No Trace in history or anywhere.
The current situation where the invoice has to be VOIDED, means that the invoice number cannot be re-used, and at the end of the year, your accountant and auditor can see all of the voided invoices, and what happened to them. Whether they were sent to clients by email etc etc. This reduces the opportunities for tax fraud. At the very least, the system would now have to retain the audit trail for the invoice, prevent the draft invoice from being deleted, and prevent the invoice number from being re-used.

Allowing an invoice which has been approved, and potentially printed, and sent to a customer, to then be UNAPPROVED could be used to defraud HMRC etc.

Suppose you have invoiced a customer, and they then pay in cash. If you can UNAPPROVE it, and then DELETE it, you can pocket the cash and there is no trace of the transaction. The customer could produce an invoice, but you could claim it was a fake. XERO would have absolutely no trace of the invoice, and no audit entries, and you could re-use the invoice number.

This does of course raise the issue that XERO currently allows any
part of an approved invoice to be changed, including the Name, Terms, line items and totals. This is also open to fraud,

This is getting to the point, that if not implemented, we will be looking to off platform from Xero. What's the point in having an ideas forum.... if Xero never listen to their customers feedback for essential features?

This is becoming more important to us as we grow. Please implement it!

I’m a bit with James this has been around as an obvious issue for ages. Lots of votes and comments.