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Incredible that after *nine years* of this being an open issue, Xero finally responds just to say "yeah nah, we're not going to fix this setting which never made sense in the first place".

Clearest sign yet that Xero does not understand its customers or their requirements.

This does seem like such a simple change for Xero to make. It's not even as if it impacts other areas of the system, its just changing a default or allowing it to be set as the default option.

Very frustrating, especially given this was raised 9 years ago!

So, let's get this straight. You can spend $2.5bn on a payment platform but you can't pay a software developer for half a day to make what will be an easy change? This is not rocket science.

It is stuff like this, plus the excessive price rises, makes it increasingly hard for me recommend Xero to my clients.

Agree, unsatisfactory answer from XERO regarding this.
This functionality needs to be actioned to enable users to produce sensible cash flow reports.
As an example, why would depreciation (a typical journal for most business) be considered as a cost that should go through the cash flow.

I would hope XERO could at least, set default journal as "UNTICKED" for this particular box as this would be the general rule for 95% of journals.
Then a user can tick the box, on the odd occasion it does affect the cash flow.

Response from Xero is unsatisfactory.
"may look at with finer lens down the line" is a joke!
This needs to be rectified ASAP, please

That's great news. I can look forward to continued monthly manual checks of over a hundred journals, and users who aren't as knowledgeable about accounting or the fact Xero has this feature incorrectly set up can keep having incorrect cash reports.

Pretty disappointing to hear this, with over 100 journals coming through a day from our ERP system this makes Xero incapable of cash reporting and cash forecasting for us

I'm not sure what's more concerning - that the original developers who wrote Xero didn't know that manual journals should be non-cash by default - or that 15 years and 208 votes later, Xero still doesn't know...

In the current format there is a significant room for error as most journals done for management accounts are accruals and prepayment so should not affect the cash flow. If this is overlooked it means there are delays whilst the journals are identified and corrected. It should be a function like the date is, a mandatory field that needs ticking as "include in cash" or "exclude from cash" that way it has to be completed and can not be overlooked. This is a very basic requirement and would save errors and lost time.

complete pain in the butt, and so easily overlooked, and this was been asked for for a few years now,( By reading the comments) this was asked about in 2016! Come on Xero ....

Need to have this functionality

I believe this is the only thing I want fixed with Xero. Please attend to this asap. who ever thought it was a good idea to default to cash obviously has never ever worked as an accountant or accounts clerk.!!!

Most of our journal entries are for accrual based financial records only. Please allow the default to have this box unchecked as we have to uncheck this box 90% of the time.

This feautre needs to be activated ASAP, it should be a function in the background settings where we can choose for GJ to be Accrual and Cash.

I have a client that their booking platform integrates with Xero as a MJ, I am having to go in every single daily GJ edit it to Cash so I can get the GST lodgements correct. Its crazy considering how expenses Xero is now. Its costing my client more money in paying me to do such a simple task while paying high end subscription fees.

We urgently require this functionality as we are wasting a lot of time going back into the journal to edit and untick the journal to not be included in the cash report and cash flow.

This is a critical feature with so many different applications integrating into Xero, they all seem to integrate in different ways. This feature will save alot of time. Crazy how I have to go into a GJ every single day and tick a box. It is a big time waster.

In addition, could it be possible to create journals that are cash basis only, and not accruals?

Why has this not been fixed yet? It causes me (and doubtless others) so much time every month to double-check that all of our journals have had the default box unticked to ensure the cash reporting is correct. It's absolutely backwards.

Critical! Mindblowing that this has not yet been rectified and defaults to cash. We have never used the cash summary report due to these faults, but are using a software that feeds from the cash summary report so have had to go and edit all journals for the last 2 years... absolutely ridiculous

Very few journals should ever show on cash basis reports. The default setting should be OFF i.e. unticked.

The default setting makes cash reports nonsensical and useless. Users who are not accountants or experienced finance staff - which is a big chunk of Xero's user base - will likely never diagnose the problem and simply ignore cash reports altogether.

More experienced users have to remember to untick a box for every single journal entry & manually correct journals posted from third-party systems. If retrospectively diagnosing the issue, it's necessary to review every single historic journal to correct.