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Bills - Prompt an alert for duplicate Purchase Invoice references when approving from list

Ability to alert a user when there’s duplicate invoices references when they’re about to approve it.

Purpose: To prevent when user approved invoices in bulk through either the Draft or Awaiting Approval sections. So they can double check

41 votes

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AdminXero Team (Admin, Xero) shared this idea  ·   ·  Report…  ·  Admin →
delivered  ·  AdminKelly Munro (Community Manager, Xero) responded  · 

Our duplicate bills detection is now live! 🥳Xero will compare the contact, reference and amount of bills and credit notes to identify and help you review possible duplicates.

Where duplicates are picked up you'll see a banner above the bills list where you can click to review, this option is also available from the 3 dot menu in the top left of the list.

From the review page you'll be able to take action on any unpaid bills. See more on this feature in Xero Central.

Thanks for all your contribution and sharing how we can improve Xero for you.

Show previous admin responses (3)
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  • Emil Poulos commented  ·   ·  Report

    This should be a critical feature of any accounting package. The inability to notify of duplicate Supplier Invoices is a major drawback when cash flow is paramount to any business, and dealing with accidental overpayments can be an administrative nightmare.

  • Megan McConville commented  ·   ·  Report

    Having this pop up warning or an option to block duplicate bills is critical - I understand there can be recurring bills so you also need to option to post using the same bill number, but there should be a way to stop this. When multiple people work on one account, the room for error is very high.

  • Oliver Cullinan commented  ·   ·  Report

    Extremely important! The idea that a bill with duplicate information doesn't flag completely undermines the confidence in the bill import function. Bills can be imported with no flag at all! Potentially disastrous!

  • Roz Clark commented  ·   ·  Report

    Having duplicate bills has meant that our clients have paid twice for supplies and it can be hard to get the money back

  • Pam Herd commented  ·   ·  Report

    When there is more than one data entry person we really need to make sure there is a warning,!!

  • Domenic Galluzzo commented  ·   ·  Report

    This is a particular problem when importing from a CSV as there is no warning to alert you that there are already bills with the same invoice number already entered/previously imported.

  • Roshan You commented  ·   ·  Report

    The boss has lost confidence in Xero as it didn't flag up the duplicate invoice.

  • Debbie Batchelor commented  ·   ·  Report

    Please can someone clarify......... the warning alert Xero currently has for duplicate bills, is it guaranteed 100% to alert you?

    I have just had a bill duplicated on Xero, both of which have had identical information and Xero allowed it to go on. Had a warning come up I would have deleted it straight away.

  • Danni Turner commented  ·   ·  Report

    Spot on. I have come across a few duplications and did not notice an alert to warn me of a duplication. If there is a warning, then it is not apparent and should be larger/more visual.