Skip to content
← For small businesses

Enter your idea

For small businesses: Business features

Categories

(thinking…)

Batch payments - Ability to include credit notes

Allow the inclusion of Credit Notes in Batch Payments where the total to be paid to a supplier is still positive. This would allow a single batch for a Supplier to match their Statement, particularly where credit notes are not related to specific Bills.

849 votes

We're glad you're here

Please sign in to leave feedback
Signed in as (Sign out)
Close
Close

We’ll send you updates on this idea

Andrew Syme shared this idea  ·   ·  Report…  ·  Admin →
How important is this to you?

We're glad you're here

Please sign in to leave feedback
Signed in as (Sign out)
Close
Close
Not in pipeline  ·  AdminKelly Munro (Community Manager, Xero) responded  · 

Hi everyone, thanks for all the interest here. We understand the pain point of extra work when you need to apply a credit to a bill that's already part of a batch payment.

We are committed to enhancing your ability to manage, pay and track supplier bills from Xero. Through strategic partnerships in the UK and US customers can already pay bills online, delivering a comprehensive, bank-agnostic online bill payments experience.

Our product team's current focus is on delivering solutions like this to more regions, and continuing to develop these flows.

We want to be transparent that we don't have any plans to change the credit application process right now.

We understand this isn't the answer you were hoping for, and are sorry for any disappointment. Please know that we appreciate you taking the time to share your experiences and helping us understand how you use Xero. We’ll update this thread if our focus changes in the future.

Show previous admin responses (2)
Comments are closed An error occurred while saving the comment
  • Janice Mcgrother commented  ·   ·  Report

    Xero, when are you actually going to take notice of this!! It's so frustrating that you don't seem to be doing anything about it even after one of your subscribers has spoken in detail and explained the issues to one of your developers a few months back!

  • Leanne Jane commented  ·   ·  Report

    Totally agree with this. It would be a game changer and save so much time each month when the supplier statements come in and need to be reconciled.

  • Vicky Fairchild commented  ·   ·  Report

    I agree. We often have to refund in bulk after annual reconciliations are performed and currently have to process refunds individually. We would love to have the ability to create a refund batch from sales credit notes in future.

  • Jude Card commented  ·   ·  Report

    This improvement is critical to accurate processing of accounts payable transactions from entry of supplier invoices and credit notes through to payment to the supplier, when the net position of all transactions for a supplier is positive ie payable. Invoices and credit notes must be able to be selected for a net batch payment without any further action by the user. Failure to incorporate this capability into Xero is likely to breach standard accounting practices in NZ.

  • Jennifer Hall commented  ·   ·  Report

    I record the overpayment to a suspense account (set up as a bank account to receive and pay from), then create a bill in the supplier's name for the amount of the refund which is allocated to the suspense account. The refund (now as a bill) can be selected and paid in a batch.

  • Eirini Goudela commented  ·   ·  Report

    Building company with huge number of invoices from certain suppliers and unfortunately cant include Credit notes in batch payment instead need to manually apply them to invoices.

  • Mel Fenemore commented  ·   ·  Report

    I am beyond frustrated that no one from XERO has commented on this or any of the other suggestions that relate to the products poor handling of credit notes.
    I am beginning to think that these pages are nothing more than a smoke screen to make it appear that XERO is listening to those paying the somewhat high fee's for the product!

  • Michelle Gosling commented  ·   ·  Report

    its so time consuming to allocate multiple credits when they don't relate to an invoice especially in my industry where we have multiple credit notes per month and some from previous months , you should be able to pay them like the invoices in a batch payment and it shows on the remittance for the supplier.

  • Eve Radford commented  ·   ·  Report

    Sharon - you can enter the date & bank account at the bottom of the screen then you can see it in the bank rec. be sure to select the correct bank

  • Sharon Davis commented  ·   ·  Report

    I totally agree, to have to create a bill from a credit note and pay the credit note off through a suspense account, create a bill to the same suspense account, just to refund the amount is a really painful process.

  • Diana Stefanyshin commented  ·   ·  Report

    We have been asking for this for as long as I remember. Why is this not implemented already? To have to go to the account and allocate a credit against and unrelated invoice is unnecessary and time consuming. Why can we not just allocate the credit along with the invoices that are being paid at the point of posting the payment? All other software I have used has this feature seems like a not brainer to me.

  • Elaine Morneau commented  ·   ·  Report

    I agree - takes twice as long to do a pay run when I have to go apply the credits first. then vendors are unsure what I did so takes even longer. NEED this asap

  • Janice Mcgrother commented  ·   ·  Report

    This is a must! To have to go to the account and allocate a credit against and unrelated invoice is just silly. Why can we not just allocate the credit along with the invoices that are being paid at the point of posting the payment? Also why does the system keep asking if you want to allocate a credit against every invoice you put on to an account? This makes no sense, if we wanted to do that we would do it beforehand not at the invoice entry screen every single time!

1 2 3 4 6