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  1. 605 votes

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    Hi community, first off thank you for the continued interest and feedback surrounding this idea. We’re continuing to build on the bank reconciliation experience in Xero and recognise the ways this feature will help improve the efficiency, flexibility and transparency of transactions in your business. Our team have done a lot of exploration into being able to surface and match Credit Notes when reconciling your bank account in Xero, and this is now in development.

    We’ll shift the idea here into ‘Working on it’ and continue to update as there’s more detail of this to share.

    Janice Mcgrother supported this idea  · 
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    Janice Mcgrother commented  · 

    What's happening with this? It's a standard feature that shouldn't even have to be asked for in an accounting package!

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    Janice Mcgrother commented  · 

    We need this in batch payments, I don't use bank feeds, I do payments manually using batch payments so hopefully this will be part of the issue they are going to solve.

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    Janice Mcgrother commented  · 

    Great News Valerie Hague! Hopefully they will now do something about it now!

  2. 1,076 votes

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    We appreciate wanting to see more rapid movement, everyone. Having done a lot of exploration into this area our team have a good handle on the needs to solve this, however we want to be honest that development will be some time away with the team currently focused on improving bills list views and updating add/edit bill pages. For the time being to keep you up to date we're going to move this idea back to Submitted until more active work takes place for this.

    I can assure you this idea is the best place to be leaving feedback for this feature, and Xero Product Ideas as a whole is the best place to be sharing where you'd like to see change across Xero products. As a community team we're advocating on your behalf constantly to see where ideas can be worked on, and this site is where our product…

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    Janice Mcgrother commented  · 

    Hi Xero

    It's been 4 months now and no further update. Can you advise if you have made progress with this? It is really causing a problem as there is nowhere on the supplier screen that you can see if the invoice is in dispute despite putting a note on the actual invoice and when you are talking about hundreds of invoices how on earth are we to know if it's disputed? Please fast track this!

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    Janice Mcgrother commented  · 

    Why Xero are you not going to develop this? It is a fundamental part of the purchase ledger procedure. We need to be able to see bills on hold or under dispute with a reason code or something. As per previous posters comments, it is all too easy, especially for a larger company with several staff to pay bills under dispute if there is nothing there to indicate they are! There seems to be no comment from Xero since November 2022. You asked for a clearer understanding. Surely the amount of comments and explanations would sway you to actually take action on this!!

    Janice Mcgrother supported this idea  · 
  3. 4 votes

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    Is there a specific field of an item that you'd generally search for, Janie? 

    Being open, we don't intend to allow for the ability to search 'any field' that data can be entered in Xero. 

    However if you can be more detailed in the terms you're searching this maybe something other in community want to see too and we can share with the team who develop Search in Xero. 

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    Janice Mcgrother commented  · 

    Would be great if the seach function on the main page was more powerful to include descriptions within invoices, partial search input to pick up things with part of that name in them, the search function is really basic and doesn't pick up most of the things you would hope it would. I know you can go into account transactions but it takes ages to put all the filters in there, would be much better to search the whole of Xero in one place!

    Janice Mcgrother supported this idea  · 
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    Janice Mcgrother commented  · 

    To have a much wider search field. At the moment the SEARCH function is only restricted to certain things. The ability to search for anything say like a word within an invoice or transaction would be brilliant. This is possible in other software I have used and is very, very useful. The search option is very restricted in Xero and will only search for certain fields.

  4. 18 votes

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    Janice Mcgrother supported this idea  · 
  5. 46 votes

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    Janice Mcgrother supported this idea  · 
  6. 110 votes

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    Appreciate the interest in being able to search by description. While we're attentive to your feedback, I want to be open that we don't have any immediate plans for developing this atm. 

    We're staying close to feedback on how we can improve navigation for our customers when using Xero, and I'll let you know if there is any development planned surrounding this, here. Thanks 

    Janice Mcgrother supported this idea  · 
  7. 28 votes

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    Janice Mcgrother supported this idea  · 
  8. 738 votes

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    Hi everyone, we appreciate wanting to hear from us on this idea and apologies for not commenting sooner. I can assure you this has not gone unnoticed and internally there have been reviews and discussions for how batch payments can be improved. We have the appetite, but as with all developments this must be weighed up and considered against many other important changes needed in product. 

    We want to be upfront that developing the ability to include Credit notes in Batch payments has not been planned at this stage. 

    As some may have seen, we do have work going on around being able to include Credit Notes as part of the reconciliation process. We understand for many on this idea the timing of including credit notes when you’re creating the batch payments is crucial, however we hope that when delivered at least being able to reconcile these more efficiently…

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    Janice Mcgrother commented  · 

    Is everyone who comments also voting for this? Just to get Xero to take some notice, I cannot believe they don't even acknowledge all the issues people are having. Even a comment to say they are looking into it would be a start. Very frustrating to say the least. This is a fundamental part of an allocation procedure. I have never come across this before where you have to chose a totally unrelated invoice to allocate a credit to before you have to then go back to the allocation screen to complete your payment. Also it shows on the remittance advice incorrectly by showing the invoice value less the credit note allocated against it that doesn't even relate to it. Credits are often issued for other reasons and not always relating to a specific invoice. It's more than annoying when entering invoices that Xero keeps asking if you want to allocate a credit note! PLEASE SORT IT OUT!!

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    Janice Mcgrother commented  · 

    Xero, when are you actually going to take notice of this!! It's so frustrating that you don't seem to be doing anything about it even after one of your subscribers has spoken in detail and explained the issues to one of your developers a few months back!

    Janice Mcgrother supported this idea  · 
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    Janice Mcgrother commented  · 

    This is a must! To have to go to the account and allocate a credit against and unrelated invoice is just silly. Why can we not just allocate the credit along with the invoices that are being paid at the point of posting the payment? Also why does the system keep asking if you want to allocate a credit against every invoice you put on to an account? This makes no sense, if we wanted to do that we would do it beforehand not at the invoice entry screen every single time!

  9. 32 votes

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    Janice Mcgrother commented  · 

    This is an issue, I have entered an 'invoice' on a supplier in error before and once realised and you get rid of it, it then puts the supplier in the customers list. They should be completely separate as ledgers not under one heading as 'contacts'

    Janice Mcgrother supported this idea  · 
  10. 37 votes

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    See where you're coming from and thanks for the confirmation, Malcolm (I've just slightly adjusted the title here 🙂)

    This isn't something we have planned at present but will get a sense of the appetite here and let you know if there's any change. 

    Janice Mcgrother supported this idea  · 
  11. 370 votes

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    Janice Mcgrother supported this idea  · 
  12. 86 votes

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    Janice Mcgrother supported this idea  · 
  13. 6 votes

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    Janice Mcgrother supported this idea  · 
  14. 9 votes

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    Janice Mcgrother supported this idea  · 
  15. 31 votes

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    Janice Mcgrother supported this idea  · 
  16. 1 vote

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    Janice Mcgrother supported this idea  · 
    Janice Mcgrother shared this idea  · 
  17. 341 votes

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    Janice Mcgrother supported this idea  · 
  18. 21 votes

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    Janice Mcgrother supported this idea  · 
  19. 2 votes

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    Janice Mcgrother shared this idea  · 
  20. 5 votes

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    Janice Mcgrother supported this idea  · 
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