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Speechless! I can only agree with the comments here. Please remove.

How do I raise a case to “opt out” of something I never opted for, absolute joke I have to spend my time chasing something I never wanted and never will !

RE Livia's comments below...

Translated as "allow our free & cheap looking product advertising or don't get product improvements that YOU are paying a subscription service for"

That's just straight out blackmail!!!

UNBELIEVABLE

Update for those setting up a case and requesting Opt Out on this feature. Reply from Xero to our request to Opt Out....

"Our Product team are able to remove this feature however they have advised that if this feature is removed from your organisation, you will not receive any invoice email improvements for the next 3-6 months."

Not an issue for us as we are migrating across to a new business system that supports invoicing to customers but without proper context (ie is it a technical limitation), looks like the poor form continues....

update people...had a call from Xero this morning saying due to feedback you can now 'Opt out' of this feature.

So...if you don't get a call, bang loudly, set up a Case and request to Opt Out...

For Xero peeps and those still reading, I'm still staggered Xero are going to force on those not proactive enough or too busy to follow up...

Seriously Xero what's with powered by xero on all emails now . Like you need extra advertising, it's the small business that are paying you for a service and your using us to advertise your product. Like you can't work out that someone is using xero. Please let us remove this from out emails as a preference.

Haha! The arrogance!!! It does not add legitimacy any more that it would if a scammer would use a bank logo with a link to a rogue website. I have already added a disclaimer to all the email templates and will avoid with a passion sending emails from Xero! Also waiting for recommendations of alternatives to Xero, please.

We're always looking for ways to improve, so we appreciate the time you have taken to provide this feedback. We've recorded your feedback for our Product team to review.

Currently, it is not possible to remove the 'Powered By Xero' footer from your invoice emails.

The recent 'Powered By Xero' footer to our emails aims to improve the payer experience by giving confidence to your potential payers that your emailed invoices are legitimate. This is a step our Product team has decided to take to promote cyber security for your payers and our customers.

Kind regards

Maia

For this reason alone, Xero has to be the most unprofessional outfit I have dealt with! Not only do they sneak in advertising into paid-for content (without advance notice or method of opting out) but they make it look crass and sloppy. With the "powered by Xero" on the bottom of the emails but not even centred, and disproportionate compared to the rest of the content and layout, they make themselves look totally ridiculous. Would you want to consider signing up for a service that got advertised to you on an invoice (and let's face it, who likes receiving invoices???)? Would you even consider following the link to a service that will only use you to spread itself like a virus to your clients, just like it has just done with you? I don't think sooooooo..... Who on earth runs their marketing and development departments? Perhaps they need to spend some of these price increases they have been throwing at us time after time, on some quality development to fix their slow and clumsy system, rather than use us as virus-carriers.

Totally agree with everyone's comments on here! I have only just found this link after I emailed support to complain! I am not in a milliton years endorsing Xero (having complained many times about major features missing in a multi-currency system, for example and not been listened to), so will be adding my own disclaimer soon enough if they don't remove their blatant advertising. Please, could everyone comment with a quick enough tool to migrate to, which supports multi-currency accounts (and actually does it, unlike Xero)? Quick books? I am ready to take the plunge unless they go back on their outrageous move!

I think it is discourteous to attach the logo to our emails without first asking, especially when you cannot allow us to add our own company logo as an auto signature. Please remove this blatant advertising which suggests we endorse Xero. There are many issues with the software that are never addressed and the recent price increase only rubs salt in the wounds further.

I'm disappointed at how unprofessional it is for Xero to use our emails to advertise themselves.

Echoing the comments here - we're paying for a service, not to advertise on your behalf.

It's especially galling given the poor level of service / capacity issues on bills and expenses that are still only 'on the radar'.

I'm now downloading the PDF and sending it as an attachment via the normal email. Everything is taking longer to do, which is par for the course these days with these wonderful updates they keep forcing on us.

Just discovered the huge Xero logo in my invoicing emails to clients. Really unprofessional on a paid service. Cheapens our brand image and needs to be removed asap.

Did not opt in for this feature nor was there any information to supplied to my knowledge.

PLEASE REMOVE this feature or make it optional if you really have to **** the whole community off.

I accidentally ticked "send me a copy of statements" this month and discovered (by accident) this gigantic "powered by Xero" footer - which happens to be larger than our logo in our case. Like everyone else on this thread, this is unacceptable for a paid subscription service. I would never have expected something like this to be snuck in without warning or a way to switch it off?

Poor form Xero.

@xero, Can you confirm the footer advertising image which appears to be hosted by google servers does not contain tracking information? And will not be used to to track user data, particularly of our clients?

Hi,

I am not paying higher xero subscriptions to advertise Xero to my customers, my emails need to remain professional without branding from Xero, this is not acceptable, Xero have the higest subscription costs compared to other accounting subscription models, which I am happy to pay as the service has always been good over the many years I have been with Xero.

Our companies emailed invoices, quotes etc start to look amateurish with this "Powered by Xero" on our companies emails.

Up until now I have genuinely been too busy to look for alternatives to Xero and look into what would be involved with making the switch. But this 'powered by' nonsense is bonkers

What are they thinking?

No No NO!... Xero you are not listening. You are starting to act like the big end corporate companies who only listen to the mirror and not the outside world where the customers operate...

We do not pay a subscription service to advertise the Xero business just like Xero would not allow Amazon, Facebook or other Xero service providers that drive functionality within Xero to put their logos all over the Xero user website.

Make it optional and let us, the paying users, decide if the so called benefits of having the 'Xero legitimacy' translate into improved payments.

If the majority of people decide to "switch on" the Xero logo and link to Xero website in emails, then Xero is correct. If most people leave off, then there must be some other reason for forcing it onto us.

Of all ironies, as I type, I cannot use Xero as global access to invoicing is down...says it all really...