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Second this, it's an absolute waste of time, if I have deleted the bill, I don't want to see it ever again.

I agree completely with all the comments. The duplicate bills feature hasn't once identified a truly duplicated bill for me, it has just created extra work and angst. Please let us turn it off.

Duplicate bill review is such an annoying feature, 95% of the bills it has flagged as duplicates are not duplicates at all, just happen to be the same supplier for the same amount, but on completely different dates, or one is voided and it still gets picked up by this annoying AI as still being a valid bill. Someone didn't really think through all the checks that determine what is a duplicate.

Please give me the ability to turn it off. It provides 0 value.

Please fix this feature. I have removed duplicates and keep getting the same notificaiton with one showing voided and the other awaiting payment. It's not a duplicate if it's been removed. It's such as waste of time.

I’d like to suggest an improvement for the current duplicate detection function. At the moment, it seems the system only checks for duplicates based on amount, which often causes incorrect duplicate flags. For example, bills with the same amount but different invoice numbers and dates are being flagged unnecessarily which becomes quite frustrating.

It would be much more effective if the system allowed us to define the duplicate criteria ourselves, similar to the "recode" function. For example, users could choose from options such as:

Duplicate by Amount + Date

Duplicate by Invoice Number + Amount

This flexibility would reduce false positives and make the duplicate function more accurate and useful.

This functionality shouldn't have been released until it had been tested properly.

This is important as duplicate bills keeps telling me that the same bills are duplicates. Once I have said 'keep all', then it shouldn't ask me again. Today (29 Aug 25) I got a duplicate bills notification for 2 paid bills dated Jun 25, over 3 months ago!

Can we please have the system stop telling us that there are duplicate bills after one has been voided? Once a bill has been voided, it no longer poses a threat so why does the system still tell us that there are duplicates?

Agreed. Or even better would be to improve the functionality so that a draft bills are not included when the system is scanning for potential duplicates. These are the only ones that I have ever been notified about, no actual duplicates.

I am fed up with this too. A simple account option to silence them is needed. There are other popups for things like your payment system that regularly get in the way. A dismiss button should be permanent, not a snooze.

Duplicate bills should not flag bills from the same supplier for the same amount on or around the same day of each month.

Please can we have the duplicate bills notifications fixed? Currently we are notified via the pop up that there are duplicate bills - which is great and very helpful! However, once we have clicked into it and voided the duplicates.. the same duplicate error message still pops up again despite us having just sorted. Requiring us to go back into it and click keep all, even though there is nothing we can do as we have already voided the duplicate and obviously would not want to void the active one, and with nothing that can be done to the voided one it seems unnecessary and frustrating having to double up. If we have gone in and sorted the duplicates by selecting keep all or voiding one, then that should be final and we dont need to see the same duplicate notification again

Please can we have the duplicate bills notifications fixed? Currently we are notified via the pop up that there are duplicate bills - which is great and very helpful! However, once we have clicked into it and voided the duplicates.. the same duplicate error message still pops up again despite us having just sorted. Requiring us to go back into it and click keep all, even though there is nothing we can do as we have already voided the duplicate and obviously would not want to void the active one, and with nothing that can be done to the voided one it seems unnecessary and frustrating having to double up. If we have gone in and sorted the duplicates by selecting keep all or voiding one, then that should be final and we dont need to see the same duplicate notification again

Wish we could turn this off. As you say it just flags recurring monthly bills and has never once flagged an actual duplicate bill. Pointless feature for us and would be great to be able to disable it.

When posting bills from HubDoc to Xero, they sit in "Awaiting Payment." Xero recently introduced a function to detect duplicate bills, but I found it to be ineffective.
The system fails to identify actual duplicate bills, as it primarily matches invoice numbers. However, invoice numbers can vary due to auto-syncing from HubDoc, making this method unreliable. In most cases, duplicate bills share the same amount and date rather than the invoice number. The matching criteria should prioritize these factors to ensure accuracy in detecting duplicates.

Also find this annoying. I have voided geenuine duplicates for them to still appear in the 'Duplicate bill' review. When i click you can clearly see oneis voided. CAn you pease fix this glitch. It wastes so much time.

This is infuriating as it is comparing many old items (in previous years) with the same amount and suggesting I review them. When marked as keep it brings them back again next time with a "previously kept" marker - complete waste of time and a real risk that genuine recent duplications may get missed in the mass of nonsense

Xeros duplicated bill theory. 1. Uploaded bills are sent to the draft section of Bills. 2. A Draft bill is clicked on and you are taken to the editing screen. 3. If the bill is duplicated, Xero points this out. - This is where the problem is. XEROS message that says THSI BILL IS DUPLICATED - IS NOT a true statement, as it has YET to become a BILL. IT IS STILL A DRAFT bill. Xero needs to be clear in their message in the editing section that there is a duplicate BILL (already entered on the system and sitting as a supplier bill) or DRAFT (sitting in drafts and NOT yet a supplier bill) Its extremely time consuming to have to to view all duplicate bills, click on them to see if they are deleted, duplicated, or on the system that Xero views as duplicates in seperate places. There are multiple ways or checking these that are long and unnecessary. Keeping it simplified while in the supplier process would be fantastic.

It's an incredible functionality:
1. it finds a duplicate with bill paid a year ago
2. it does not offer to disable this warning for some entities.

Please either allow to disable in full or make it smarter!