Bills - Option to customise or turn off "Duplicate Bill" review messages
The periodical message that highlights "duplicate bills" and invariably just list recurring monthly bills from suppliers is incredibly annoying and simply wastes time.
There should be an option to disable it. If users genuinely find it useful they could then of course utilise it, but for those of us who don't the ability to switch off would be beneficial.
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Liz Sharpley commented
Please allow us to disable the duplicate bills function. This is beginning to take me more and more time every day. I have lots of invoices/receipts for the same amount -i.e. parking, regular weekly supplier invoices (who don't always include invoice numbers).
I honestly can't see what this function helps anyone with - we already have the duplicate function if all the invoice details are the same when entering - so this seems like overkill.Please either get rid of it completely - or at least let us select all to ignore.
I would just ignore them completely but was advised by a xero support person that i should clear them out to ensure that they don't affect xero performance.
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Rachel Cotton commented
Agree with David - the feature to review is excellent. However once you have reviews and in my case often void the duplicate the only option is keep all which is the exact opposite to the feature itself???
Then each time you go in the same ones you have already checked and actioned are asking for attention again? -
Alison Tuck-Lee commented
Please, please let me turn this off, all it is doing is for us is causing a distraction and wasting time.
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Yvette Woodall commented
Please give us the option to turn this off, there was already a "check" in place if when entering the bill.
Xero - you are ruining your software by add things people do not want or need.
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David Routledge commented
Agree. And even if it flags a genuine duplicate, there is no option to do anything about it, only a "Keep all" option which basically means this feature is useless! Please tell me I am misunderstanding.
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Lorraine White commented
The duplicate bill review is very annoying. For instance, we have a supplier that sends us in a bill for £18.00 each month, without an invoice number, so every month it is flagged up as a duplicate bill for review, even though it's clearly not a duplicate as it has a different date. Please make it so that the date is also considered when identifying duplicates. It even lists all the bills that I have already reviewed and passed as okay! It's an annoying waste of time.
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Lisa Duggan commented
It would be useful if it excluded duplicates where one of the two is ALREADY voided or deleted. I have already fixed the problem, so don't need the system to warn me about it.
Also, please fix it so the "Place Feedback" button actually works so I can place feedback.
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Angela Gibson commented
Agree - I keep getting duplicate bill alerts when it's in the system as a repeating bill! Of course there's more than one, aaaargh!! Then when I click the feedback button to complain that doesn't even work, not a good look
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Andy Freeman commented
I agree with everyone (for what it's worth).
Dumbest feature ever when it alerts me to a duplicate bill with a different submit date and different pay date but the same value.
Xero's suggestion to make a "repeating bill template" isn't helpful either as these bills might not have the same date each month.
Simply make it ignore duplicates if the dates are different.
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Shannon McMonigal commented
Agreed! In its current state it's basically useless to me.
I keep being prompted that recurring bills that we pay each month may be duplicates. Yet a genuine duplicate bill dated the same date, same amount, just that one bill had leading zeros whilst the other only had the actual numbers, went through without detection.
The fact you can't click to view the bills the way you can in the Bills to Pay screen is infuriating. -
Jack McNamara commented
Enjoying this new feature, but wish that I could click on the bill itself to view it and review details, makes it easier to confirm that it is a duplicate bill - not just the attachment (if there is one).
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Mike McDowall commented
A duplicate bills alert should not appear for bills with completely different invoice dates.
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Arisha Singh commented
Bills to Pay - Ability to customise the duplicate bills to pay alerts Display.