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Same symptom as MICHELLE RAE's September 10th comment: one paid bill, displayed alone as a "group," marked Previously kept, returning after every Keep all.

Like her situations and unlike many of these others, however, for me it's a single bill that keeps coming up as duplicate. It only shows one bill (rather than two dupes), is not for a recurring charge, and doesn't match the amount of any other bills from that vendor.

I have ruled out three things on my flagged bill, in case it narrows the search:

1. Reference number. Four bills from another supplier had blank references.
Filling all of them in changed nothing.

2. The flagged bill's own reference. Changed it. The bill still flags.

3. Payment reconciliation. Un-reconciled and re-reconciled the payment. No change.

So detection is keyed to neither the reference field nor the payment's reconciliation state, and Keep all does not persist for a single-bill group. Whatever record marks a group as reviewed is either not being written, or not being read on the next detection pass.

Please fix the persistence, or let us turn the alert off. As it stands it trains everyone to dismiss the banner unread, which costs exactly the duplicate it was built to catch.

Why won't the banner go away if I have selected keep all. Get your software developers to fix this awful design. I am so frustrated and resentful. I cannot convey how awful this design is. I will need to switch off duplicate warning because your testing did not resolve this before implementation. I merged some contacts and now these invoices that are only once in the system (not duplicates at all) are constantly flagged as duplicates despite only existing once and being paid once just some were paid with one contact and others were paid with another contact despite really being the same contact - now fixed with merge but a disaster with duplicate bills.

Please allow a feature to turn off this if yit can not be fixed.

A paid bill keeps returning in Duplicate Bill Review after I select “Keep all”. The screen only displays one bill and marks it as “Previously kept”.

Could you please investigate why this keeps occurring and confirm whether it can be fixed? Please remove the recurring duplicate alert or correct the duplicate-detection record.

If you can't fix this then please just let us turn it off!

Please fix this. I have already selected to keep the 101 set of duplicate bills multiple times but still keep getting asked to review them - I did and I kept them! The most annoying thing is if I ignore it because it's constantly there unnecessarily, I am going to miss an actual duplicate bill.

Defeats the purpose of having it and is an utter time-waster. This should be an easy fix, surely?

It's not a matter of you improving the way the duplicates alerts work. It's fixing the irritating glitch that alerts you to a duplicate that isn't there. Look at the long list of requests to fix this!

I keep getting the message and it won't allow me to keep the invoices...it is quite annoying..I just want the pop-up to stop.

The intent of this feature is great however it does not function or work properly. The problem is Xero keeps suggesting duplicate bills that we have already selected to keep which sounds like what others have selected for their recurring invoices! Getting increasingly annoying and is not beneficial when it cannot work properly. I have selected to keep a bill everyday since this feature was introduced and it still asks everyday if I want to keep that bill! It is costing business time and is very frustrating when trying to manage bills

OMG PLEASE give me the option to turn this off!! It just wastes time to constantly have to review bills that are reocurring; AND whenever I make a stock adjustment, I get more duplicates!!!!! I can't even ignore it because it dominates the screen

Yes this bug still is an issue June 2026 unfortunately and I can't find a way to turn it off.

If you upload an updated/ amended version of a voided bill, Xero will incorrectly flag as duplicated.

All my current 'duplicated bills' Xero is asking me to review are voided and/or recurring bills. If a bill is deleted it shouldn't be treated as active by Xero at all - why even have a void option if it remains as a duplicate?

Please fix this bug, as it is not effective and distracting from any genuine duplicates that may occur. Or at least an option to turn it off if no fix possible.

Thank you,
DY

Please fix this, the idea is good, but the AI is so poor on it that it defeats the purpose.
I would say that 95% of the time this message comes up for me or my clients there are no duplicate bills, just recurring bills. This is so frequent that rather then waste my time opening and looking at the bills I will usually just delete the message.

Please allow this to be turned off.

A bill from the same supplier for the same amount on a different day IS NOT a duplicate, it's a reoccurring bill.

I have to clear a page full of these each month, then next month it resurrects the same ones. This is the dopiest feature Xero has forced on us.

A useful duplicate bill review needs separate buckets rather than one generic duplicate warning. I would split the review into true duplicate supplier bill, recurring legitimate bill, draft-not-yet-posted bill, paid historical bill, voided/deleted bill, and sync-created bill from another source. The fields that matter are supplier label, invoice/reference number, normalized reference, amount bucket, bill date, due date, status, payment status, source system, and whether it was previously reviewed. Header-only or fake-row examples are enough to decide which buckets are possible without exposing real supplier or bill data.

I would agree with this, the flagged list includes deleted bills in the flagged list
I.e. Bill A is uploaded twice, it is flagged and I void then delete one. The same bill is flagged continually as a duplicate, yet when you select Review upon prompting, each of the bills is one awaiting payment/reconciled/etc, one is deleted.

This should not flag a duplicate.

I have attached my current list that Xero flags every time I enter Purchases. Every duplicate flagged is not correct and was deleted some time ago.

I would also like to turn this off, it's not fit for purpose, it just flags up all your monthly receipts as duplicates.

If it was truly meant to help, then it would indicate at the time of creation, and also it should be able to detect if this is a recurring bill, just created manually each month (it should be expecting these, so it shouldn't be flagging them).

The review duplicates is annoying because it doesn't adapt when you don't want to keep both.

Second this, it's an absolute waste of time, if I have deleted the bill, I don't want to see it ever again.

It would be useful if Xero ran a check on spend/receive money transaction references in the same way it does when entering bills and credit notes to warn you and therefore prevent duplicates. I have entered bills as spend money transactions directly on my bank feed without realising I have previously entered them as a bill.

I agree completely with all the comments. The duplicate bills feature hasn't once identified a truly duplicated bill for me, it has just created extra work and angst. Please let us turn it off.