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  1. This is a real issue where you have a customer with multiple delivery addresses. Here is a typical scenario.

    1) Customer has one invoice address and 3 different shops.

    2) The online ordering system syncs across the customer contact details, one invoice address and 3 delivery addresses (here is the first problem, Xero will only use Shop 3 for the deliver address as it is the last one synced across).

    3) The online system creates an order for for invoicing for a delivery to Shop 2 and syncs it across.

    4) Xero creates the order but shows the delivery address…

    7 votes

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  2. Add Notes reference for Statement of Cash Flows for totals.
    When preparing financial statements it is not possible to add a Notes reference for total lines. This is extremely frustrating as we normally have a note reconciling the net operating cash flows to the net operating profit. This requires PDF correction after exporting from Xero.

    Please add functionality to add a Notes reference for total lines in financial statements.

    2 votes

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  3. Hi not sure if it is available, but can you add WhatsApp to clients? It would be great if one can email and WhatsApp client invoices and statements, directly from the online portal.

    8 votes

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  4. Please consider adding more customisable options for the financial statements as they do not look professional when compared with Sage Handisoft reports (for instance).

    Just to start off, there should be an option to remove the horizontal lines across the page on each account and heading, change indentation, font & in particular font size. The font size is so small it should be close to double that!

    27 votes

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    Thanks for your valued feedback here everyone. Considering elements mentioned we wanted to highlight Report styles which are available to Xero Partners through Reports in Xero HQ.

    With Report styles Partners can now set logos, change the colour of report titles and size of the font in reports, across client organisations.

    We appreciate there are other improvements mentioned that you'd like to see capabilities expanded too and will continue to track the interest and share any more improvements of this with you all.

    Connect with your Xero advisor, or find one that can best help with your business needs here.

  5. It would be nice to have a few custom fields, attached to a product or service.

    17 votes

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  6. Requested that Xero pull the project names to put on invoices. The information is already entered, would be a big time saver to auto-populated to project name on an invoice rather than manually typing it in

    12 votes

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  7. To be able to bulk download invoices for a client or multiple clients.

    With also the ability to filter to all invoices, paid invoices and not paid invoices.

    14 votes

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    Hi Amy, could you give a bit more detail on what this would help you do, or is there a specific format you'd be looking to download invoices in? 

    Currently, you can export invoices from Xero and would be able to filter these in exported CSV file, or can do a search to do this before exporting - More on this here

  8. Ability to have more flexible permission in Xero Payroll, especially for read only Payroll reports and to give other users permission to approve/decline leave requests.

    Purpose: To have more options and flexibility in assigning users to Xero Payroll.

    128 votes

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    Hi community, we understand user roles and the permissions a user has across an organisation is important to many businesses. Right now, as some may have seen across other ideas I've updated - we have some research underway to help us better understand where and how we might best tackle the most predominant needs in roles. 

    To make sure we're getting a good scope across our products - we'd like to offer those interested in roles & permissions for payroll to join the research here. If you'd like to be a part of this, please fill in this short form here ✍️and our team will be in touch over the coming weeks. 🙂


    Just to set the expectation, the research and discovery for this project is likely to take a few months. Once outcomes are formed from the research, I'll be able to return and share what the next steps…

  9. Hi team
    It would be great if you could replace the underscores with spaces when downloading PDF reports from Xero - currently we have to tidy this up before sending reports to clients which takes unnecessary time.

    4 votes

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  10. I often collect cash payments that I then create invoices for, rather than having to click on Approve then click on Add payment, it would be great to have the option to Approve and add payment in one click.

    13 votes

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  11. Location and time tracking, as it stands you can only enter start and finish time. Be good to have a login and logout to track worked hours in real time not just estimating. Location tracking through the timesheet would also help with when switching jobs.

    2 votes

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     ·  0 comments  ·  Payroll  ·  Admin →
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  12. Would really like the option to have a second layer to approve leave. I am a HR Manager and find it hard when the manager approves leave verbally and I do not get notified until later. I would like to see the option for HR or Finance to get a notification or get the option to approve prior to the manager so we can manage the employee leave status.

    11 votes

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     ·  0 comments  ·  Payroll  ·  Admin →
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  13. We need to be able to create a report that lists inventory item sales and includes the customer name AND other customer contact information such as email address or phone number.

    There have been occasions where I've needed to contact a large group of customers that have purchased a product from me due to a misprint in a book or an update to a title. At present, the only way I can do this is to export my inventory report and add the contacts manually. Xero Support Specialist - Daniel has confirmed this.

    6 votes

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  14. The ability to export the auto enrolment pension report and also to "hide" deep archived employees. I check this report mid month and send a list to HR as a sanity check for those employees not yet enrolled/non eligible but now have to scroll through "all" employees past and present to get the current information. Not very user friendly. Even an export option with some way of then filtering whether the employee is current would be useful.

    4 votes

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    0 comments  ·  Payroll  ·  Admin →
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  15. Set a bank rule that only autofills the contact name - Often the same contact is used for sales or purchases to different accounts. Currently bank rules force you to choose an account. I'd like to set the contact automatically with the bank rule, then choose the account during reconciliation. Saves me typing the contact each time.
    ALTERNATIVELY - I saw and voted for another idea that there could be a drop-down list of possible applicable rules, then I could write 2+ rules for the same contact and matching criteria, and choose the appropriate rule. This would be even faster,…

    2 votes

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  16. The profitability dashboard in Xero projects should have the option to show amounts inclusive or exclusive of GST for bills and invoices.

    6 votes

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  17. When merging multiple invoices in the new invoice format, need to be able to copy across the reference field to the new invoice.

    6 votes

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  18. Suggestion: enable the 'Columns' feature that is available in the customer activity list to more parts of Xero. I would like to be able to hide the 'Cost Price' column from Products & Services on the front-of-house system so it's not visible to customers when we are doing a price check.

    3 votes

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  19. Just like we can email a bill to Xero for editing and posting. I would like the ability to email a quote to convert it to a purchase order please

    3 votes

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  20. Hi, I was wondering if it is possible to include some non financial data in zero ledgers for reporting?
    For Example - I would like to include a 'No. of Transactions' for a period that would not be a financial number (so no balancing required) but, this number would be available to add to reports i.e creating a cost per transaction.
    We used to call these 'SKU's' and generally they would Non Financial KPI's like:- production days, FTE's, LTI's or Units produced.
    Any help would be great.
    Regards Iain Vernon

    2 votes

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