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  1. If a client switches to another accountant the transfer of the Xero subscription is straightforward. However the transfer of the HubDoc subscription is inordinately complicated. Can this be integrated so we are given the option to transfer the HubDoc subscription at the same time?

    Related to this I have had multiple instances of clients ending up with two HubDoc subscriptions when we create one and they create one. Or a staff member creates one and then no one else in the practice has access. Is it feasible for only the Xero subscriber to be able to create a HubDoc subscription…

    30 votes

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     ·  1 comment  ·  Hubdoc  ·  Admin →
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  2. Be able to see the email body of the document pack that was sent or alternatively a copy of the document pack sent to the staff member who sent it to the client so that there is a record of what the email body contained.

    30 votes

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     ·  5 comments  ·  Xero HQ  ·  Admin →
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  3. It would be great if we could have the ability to apply multiple relationships to a single entity at once, perhaps as a multiple checkboxes. So for example, when setting up a company, we might have one person who is the Director, Secretary, Public Officer and Shareholder but at the moment we need to add these in one at a time.

    30 votes

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  4. We have noticed an error, where, when managed fund distributions are prefilled from the ATO, a zero is put in the Item 24 - Other Income

    This causes an error for each managed fund prefill that needs to be manually fixed by going in and deleting that entry in the schedule.

    I just recently had a client with 15+ managed fund imports (owned jointly with his wife, so same issue on her side) which meant I had to waste quite a bit of time going into each schedule, only to delete the zero at the bottom.

    If you could arrange…

    29 votes

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     ·  1 comment  ·  Xero Tax  ·  Admin →
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  5. Xero apps - In Xero HQ we use to have the apps under the explorer tab, to see the most popular apps and what clients are using them. It was highly useful to advise clients when an app was to cease or we were introducing an alternative to see who was using it.

    29 votes

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     ·  7 comments  ·  Xero HQ  ·  Admin →
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  6. In Xero Tax when we save the completed tax return for the client as PDF for email, is there an option to hide other sensitive information in addition to the TFN, such as date of birth, address and bank details.

    29 votes

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     ·  4 comments  ·  Xero Tax  ·  Admin →
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  7. When a client uploads receipts, bank statements or other items to Hubdoc via the app or sends them by email, it would be nice to be notified at the end of each day if something was added. The accounting program that our office uses emails general email when items are uploaded into our portal. This is to ensure nothing is missed or overlooked.

    29 votes

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     ·  5 comments  ·  Hubdoc  ·  Admin →
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  8. it would be great if you could customise Payslips template or have different formats of payslips for clients i.e remove the hour

    29 votes

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  9. In XPM at the moment a Client is either "Active" or "Archived". The relationships function could be extremely powerful if we have the ability to add a "non client" in order to use them to define a relationship. For example, at the moment we can only add directors to a company where the directors are also clients. For us it means that our relationships are on average only 50% complete as on average only 50% of the related parties are also clients with us.

    We do not want to add these instances as full clients with us because it will…

    28 votes

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  10. Be able to view a job's state history - to see who has changed the job's state / marked the job complete and when.

    28 votes

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  11. When will we have an option to update all client emails/phone numbers at the same time?
    It would be really helpful if the system would search for all 'same' emails or phone numbers and allow for these all to be updated/amended.

    28 votes

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  12. Payroll Department Coding - to be able to put a department code on all payroll categories and report to show employee name/gross wages/department coding assigned to payroll. The only way in Xero at the moment is through timesheets but this does not allow for all payroll categories to have a department code allocated. And when producing a timesheet report it does not show the $ gross wages for each employee only the hours. Need to include coding on allowances, leave and super.

    28 votes

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     ·  5 comments  ·  Xero HQ  ·  Admin →
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  13. Can we have hubdoc detect receipt edges like the Xero Expense app, so we don't have to see the client's coffee table, bed, duvet, laptop, lap, the list goes on

    28 votes

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    1 comment  ·  Hubdoc  ·  Admin →
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  14. It would be great if ALL users (ie practice staff) in Xero HQ could see all Xero files. It should be obvious on the list which are accessible and which are not (ie if you didn't have access, the Xero org name could be greyed out)

    In terms of access, if a particular staff member did not have access to a Xero file, they should be able to request access from a HQ Administrator (with mange user access of course) which can be granted easily. Would be handy to have a 'Why' comment field so the approver knows the context…

    27 votes

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     ·  0 comments  ·  Xero HQ  ·  Admin →
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  15. It would be good if you could copy and paste from a document in HUBDOC. Like you can from any pdf format document.

    eg If I enter an invoice in HUBDOC it would be good if I could go back to it and copy and paste the bank details into Xero like you can from any pdf document.

    27 votes

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     ·  0 comments  ·  Hubdoc  ·  Admin →
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  16. We would like to have the following additional schedules:

    • Company Tax Return - business schedule

    • Individuals - Depreciation schedule allocated against partnership income

    27 votes

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     ·  3 comments  ·  Xero Tax  ·  Admin →
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  17. 1.Hubdoc can become very slow and mostly crashes when inputting the contact in the destination section.

    1. Hubdoc also slows when you use 'extracted tax rate' and 'generate line items' the box that comes up to input the data takes a while and then trying to scroll on the document with this box Infront it takes a while too

    2. I find that the when i generate line items I need to manually amend the tax rate on each line as its over calculated it by a few pennies and i am unable to do this

    26 votes

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     ·  0 comments  ·  Hubdoc  ·  Admin →
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  18. We want to be able to report on any clients with outstanding balances at any point in time, and be able to action it before the ATO start calling us or the client to chase the debt.
    There is already a report on the ATO Portal – See attached screen shot. The report contains any AS’s that are overdue and also shows any clients debt/credit they may have on the ICA.
    We also want to be able to safely ignore any and all statements of account that the ATO spam us with because often, they issue a statement of account…

    26 votes

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     ·  0 comments  ·  Xero Tax  ·  Admin →
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  19. At present the expense headings in the detailed profit and loss account in Xero tax are imported from, and are therefore the same as, the expense headings in Xero. Often clients have more nominal accounts (for management purposes) than one would wish to see in the detailed profit and loss. An ability to combine two or more Xero nominal accounts into one expense heading figure in Xero tax would be very useful.

    26 votes

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     ·  11 comments  ·  Xero Tax  ·  Admin →
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  20. Needed: an option button in Xero Tax which switches the Accounts between FRS 102 and FRS 105.

    The majority of our Clients only require FRS105 Accounts to be submitted to Companies House but they all ask for FRS 102 Accounts to provide to their Bank or for applying for mortgages etc.

    We also want them to sign FRS102 Accounts since they have much more disclosure and if Clients simply see the FRS105 version of Accounts, they question the fee we charge them for such a small output (not realising the amount of work behind preparing them).

    TaxCalc (which we came…

    26 votes

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     ·  2 comments  ·  Xero Tax  ·  Admin →
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