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Files - 'Move to' button on the Xero inbox files update

Xero have changed the files section and now there is inbox and then archive. All the previous folders clients have are now in the archive section. In order to file something in a folder they now need to move it to the archive section which as this shows all documents, they then have to find the document again and then tick it and use the move to button to move it to the chosen folder. Xero need to add the move to button to the inbox screen otherwise clients are having to do multiple clicks again to move the documents. This has only been brought in 2 days ago and I have had so many calls from clients expressing their frustration with Xero making simple things more complicated for absolutely no reason! The archive screen is frustrating also as it takes you to the default of all files and this look messy and unorganised when the reality of it is that all the documents are filed neatly into folders. Xero have told me the move to button on the inbox screen is "something they are looking into!" I think its crucial.

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Nicola Martyniak shared this idea  ·   ·  Report…  ·  Admin →
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Gaining Support  ·  AdminDavina Roper (Admin, Xero) responded  · 

Thanks for sharing your feedback on the new updated Files. We appreciate the time you've taken to bring this to our attention. We've reviewed your idea and moved this to gaining support, now it's up to the community to get behind and support it. Make sure you share your idea with any colleagues that this could benefit so they can add their vote too!

Along with votes, other members can now comment to share additional detail about how your idea could improve their experience with Xero.

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  • Jenny Draper commented  ·   ·  Report

    Hate, hate, Hate, Hate The New Inbox - It is just yet another step and another separate page to work with the hundreds of documents sent there.

    It is NOT at all a case of new or archived. they are either actioned or removed from the inbox or filed in a subfolder.

    Why the **** would we want an ***Inbox for the Inbox????***

    Who came up with this idea? does anyone actually find it useful??

    I seriously hate having to change pages, and waste yet more time with your disgusting "updates" then go back to the other page, and back again.
    Arggghhhhhhhhhhhh

    If you would like to update the inbox, please, oh please, add***Open in a Separate Tab to Create Bills*****

    Hate Hate Hate