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New Xero Workpapers

Welcome to the new Xero Workpapers forum! This is the place for partners to share their experience and feedback.
Your insights are essential for shaping the future of this solution. When submitting your ideas, please be as detailed as possible and always include your region. Tell us specifically what impact your suggestion would have on your practice and how it would improve your workflow.

New Xero Workpapers

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101 results found

  1. We are experiencing a significant workflow issue with the layout and functionality of A1 – Financial Statements & Tax Return in the new Xero Workpapers.

    How We Used This Section in the Previous Workpaper Pack

    In the previous version, this section functioned as our final review and sign-off hub. It included structured default notes such as:

    Financial Statements

    Company/Trust Tax Return

    Individual Tax Returns

    Final Email to Client

    This setup allowed us to:

    Upload final versions of each document

    Review each document individually

    Add review notes directly against that specific document

    Tick off and approve each item only once it…

    6 votes

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    Appreciate you sharing how we could enhance the new Workpapers solution for you here. Our product teams have a close watch on the ideas coming through this forum and I'll be sure to update if there are any plans made for this.

  2. Currently all income accounts are listed under 'revenue', and while MV expenses and wages are in their own workpaper, profit appropriation accounts are lumped with all other business expenses. Could we have a separate workpaper for things like dividends & distributions, as well as a profit appropriation workpaper?

    2 votes

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  3. Workpapers - Setup - Allow users, other than Super users, the ability to set up Xero workpapers.

    4 votes

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    1 comment  ·  Admin →
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    ✨ Hi everyone, thanks for sharing your feedback on this idea.

    We understand how helpful it would be to allow users other than Super users to set up Xero Workpapers, especially where practices want to delegate setup tasks across their team.

    We’ve moved this idea to Gaining Support, so others in the community can vote and add comments to share how this change would help their workflow.

    If this is something that would make a difference for your practice, please add your vote and share a little more detail about who would need this access and why. This helps our product team better understand the impact and demand.

    We’ll keep an eye on the feedback here and update the thread if there’s any progress to share.

  4. Adjusted net profit (after taking into account draft journals) should be shown on the tax reconciliation workpaper. At present, the journals need to be posted before the net profit amount on the tax reconciliation is updated. As we would like to review the journals before they are posted in Xero at the same time all other workpapers are reviewed, it would make sense that the draft journals also flow through to the tax reconciliation.

    2 votes

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    0 comments  ·  Workpapers  ·  Admin →
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     ·  System responded

    Thanks for submitting your idea on Xero Product Ideas. We appreciate you taking time to let us know how we could improve Xero for you.

    Your feedback will soon be reviewed by our Community team, and in the meantime this can begin to build support with votes from other community members.

    If you're interested to see recent releases or get a pulse on what's coming soon see The Long and Short of it. 🙂

  5. Net profit should be disclosed seperately in each different view option (Profit and Loss, Balance Sheet and Trial Balance).

    In the Trial Balance and Balance Sheet view - net profit is embedded in retained earnings, in the
    Profit and Loss Statement view - it needs to be manually calculated which is not ideal.

    2 votes

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    0 comments  ·  Workpapers  ·  Admin →
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     ·  System responded

    Thanks for submitting your idea on Xero Product Ideas. We appreciate you taking time to let us know how we could improve Xero for you.

    Your feedback will soon be reviewed by our Community team, and in the meantime this can begin to build support with votes from other community members.

    If you're interested to see recent releases or get a pulse on what's coming soon see The Long and Short of it. 🙂

  6. On the FA workpaper - show what date depreciation has been run up to, so can ensure it is complete for the period under review, which is not always clear from FA rec report or Depn schedule report. As a reviewer if not need to go to Xero to check.

    6 votes

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    Thanks for sharing this idea and highlighting how helpful clear visibility of the depreciation date would be for Workpapers review. We are still working on the new Workpapers experience and this idea will help us gauge interest. Please share it with others who’d benefit so they can add their support and use cases here as well.

  7. We have the following queries for NZ workpapers:

    Journals posted from within the workpapers don't appear to update when we push refresh just when we put the browser refresh.
    The income tax workpaper is working well now.
    Will you be preparing a GST reconciliation workpaper similar to Classic Workpapers? We currently prepare the proof in Classic Workpapers and upload a copy to beta workpapers.
    Are we correct to understand only one spreadsheet can be uploaded to each workpaper section. Sometimes there are several account balances that require separate proofs so it would be helpful if several spreadsheets could be uploaded.

    2 votes

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    0 comments  ·  Workpapers  ·  Admin →
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    Appreciate your feedback, Susan. With quite a few points raised in your post I'd recommend raising a case with our specialists at Xero Support who'll be able to confirm, and look into anything that may not be working as expected.

    Just to highlight, a journal will need to be posted in order for it to appear.

    We're planning to release a new GST Reconciliation worksheet to NZ practices within new Workpapers over the coming months and I've split your idea here off so we can keep you updated on this.

    For your post here, I've updated the title to reflect the last point you've shared on importing multiple spreadsheets to a workpapers section and we'll start to gauge interest from others in this and share if there are any updates.

  8. The ability to change the workpaper section from within workpapers, for example the Director's loan often shows in the Other Current Liabilities, Prepayments in Other Current Assets, the ability to move the section they appear in, as the report code in Xero is usually correct.

    3 votes

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    Appreciate you sharing here, James. Our team are highly interested in all the ideas for new Workpapers that could help our Partners.

    For now, we'll get a sense of wider interest from the community here. I'll share if there are any updates.

  9. Showing all documents uploaded when you are in individual Worksheet is too much noise. We only need to see the uploaded documents relating to that specific Worksheet not the full Workpaper pack.

    5 votes

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    Hi team, to support a more focused view, we've recently improved the way documents are being added to a pack.

    Files previously added to a workpapers pack will now display on a separate tab.

    We're keen to hear if this has helped solve for your needs here? Thanks 🙂

  10. When documents are attached to line items, could they please also show in the Supporting documents section? Currently, they only appear again if you click the line item.

    For example, on the Bank Reconciliation workpaper, a statement has been attached to each bank account line, but when the workpaper is opened again, you only know something is attached due to the icon under Actions. You have to click on the line item for the supporting document to appear below (which isn't intuitive).

    Everything attached should show in the Supporting documents section, as per the old Workpapers.

    8 votes

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    Appreciate how being able to see line attachments from the Supporting documents section would be beneficial. Thank you for feeding back on the new experience and supporting the idea here.

    Right now we have a close eye on all ideas about new Workpapers and will be sure to share if there's news on this here.

  11. Is there a way that we could create a group or a link to all groups within workpapers

    18 votes

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    Thanks for sharing your idea, Michaella! It's great to hear what improvements would help in new Workpapers.

    We'd like to gauge the interest from others in this here and I'll let you know if any plans are made for groups.

  12. Despite the fact I raised this years ago, it was ignored when building the new Workpapers (ironically, this workpaper is one of the few that mimics the original Workpapers layout).

    https://productideas.xero.com/forums/967127-practice-tools/suggestions/47262578-workpapers-payg-instalments-section-issue-with

    The Income Tax workpaper (attached):
    a. correctly shows 4 x current year PAYG Instalments in the 2025 Tax to pay/(refund) section
    b. correctly shows the prior year June PAYG Instalment in the Balance sheet income tax reconciliation section
    c. incorrectly automatically includes the current year June PAYG Instalment (copied from the section above), in the Balance sheet income tax reconciliation section

    99.99% of the time, the prior year June…

    10 votes

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    Hi 👋 your idea is being looked into by our Community team. We'll be in touch soon to update you once your idea has been reviewed.

    Did you know you can join our Xero Research panel to be involved in early testing and research? Find out more and sign up through our website 🙂

  13. In the workpapers, the LY balance is first, and the CY balance is second (going left to right), but when you run any report in Xero, CY is always first, and LY is second. Also, in the workpaper overview, the CY balance is first, and the LY balance is second.

    It should be consistent with CY first and LY second.

    2 votes

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    0 comments  ·  Workpapers  ·  Admin →
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    Thanks for sharing here, Adam. I've connected with our product team on this and the ordering of these LY and CY balances is something our product team are aware of and they plan to align with other areas. I'll update here once this is implemented.

  14. We already have firm templates and it would be great if they could be added to workpapers or more specifically - added to checklist items.

    2 votes

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    0 comments  ·  Workpapers  ·  Admin →
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    Appreciate you sharing here, Bianca. At present it's possible to attach documents to Workpaper packs, Workpapers and Accounts, however not checklists.

    We'll start to get an understanding of the support from the community in this here, and I'll share if there are any updates planned.

  15. Currently when importing a file into XWP's any archived accounts aren't imported in. This creates an issue with asset and liability accounts especially that could be easily missed as part of the YE process.

    Easy example here is a bank account that was active in the 2016 fin year has been closed and archived in 2027 FY. When generating the XWP's later on that account is missed from the import and potentially we'd miss the relevant backup evidence and rec's usually associated.

    I'm not chasing a filter in XWP's or anything, just that the standard import setting be to include…

    2 votes

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  16. Ability to add in the checklist section more description/content in the checklist section of the workpaper lines. This would allow us to include essential sections required by the CPA, like Engagement Acceptance/Continuance and Knowledge of the Entity. I built these in the classic Workpapers. Too bad I can't carry over the Workpapers lines I built in the classic version. I attached a screenshot of one section in classic Workpapers showing a line, the guidance and comments.

    6 votes

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    Good to hear how we can improve checklists for your use - Thanks for sharing.

    While we don't have immediate plans, we'll keep a good eye on the interest in this here and I'll be sure to let you know if there's any news.

  17. It is very difficult for reviewers to attach screenshots and documents to review points as currently it is combined with the rest of the documents.

    This is a frustration across our practice.

    2 votes

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  18. The export produces a single PDF. It would be preferable if the export could instead provide a ZIP file containing the individual documents.

    12 votes

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    Hi April, thanks for bringing this idea to our attention. Again your contributions are greatly appreciated in this process. Your idea is now being assessed by our product team. 🕵️ We'll share the outcome and update everyone, here, once they've reviewed the idea.

  19. Currently all income accounts are listed under 'revenue', and while MV expenses and wages are in their own workpaper, profit appropriation accounts are lumped with all other business expenses. Could we have a separate workpaper for things like dividends & distributions, as well as a profit appropriation workpaper?

    2 votes

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  20. Reviewing Workpapers - when reviewing the file I have found two problems - first - when scrolling through the various workpapers using the arrow keys in the top right- it is including ones that are essentially excluded from needing to be completed - i.e. the shaded out ones on the front. 2nd - I have to click into each attachment - rather than using an arrown key to see each seperate attachment like we do at the moment.

    6 votes

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    Hi team, we really appreciate the feedback from you here and the issues for Reviewers that you've raised. We've made some recent changes and are really keen to hear if these improvements have solved for your needs.

    Now;

    • when using the arrow keys in the top right to navigate between worksheets, those marked as Not applicable are now automatically skipped
    • When viewing attachments, you can use the arrow key button at the bottom of the attachment to move between files (screenshot below)

    Let us know if these changes have been of benefit!

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