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New Xero Workpapers

Welcome to the new Xero Workpapers forum! This is the place for partners to share their experience and feedback.
Your insights are essential for shaping the future of this solution. When submitting your ideas, please be as detailed as possible and always include your region. Tell us specifically what impact your suggestion would have on your practice and how it would improve your workflow.

New Xero Workpapers

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101 results found

  1. The ability to create and edit our own workpaper to add to the pack (like what we could do in the old workpapers)

    171 votes

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    25 comments  ·  Workpapers  ·  Admin →
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    Thanks to everyone who's shared feedback here. Over time, the conversation has broadened from the original request: the ability to create custom-designed workpapers, similar to Classic Workpapers, with tailored calculation rows, sections and mapped account codes.

    This is something we're actively exploring and will share another update soon. We’ll use this idea to track that broader customisation capability.

    Requests for specific worksheets are best tracked separately:

    Tracking these separately helps us understand interest, needs and use cases. Please make sure to add your vote to these if of interest, or start a new idea for a new one.

  2. It would be useful to re-arrange checklist items to the order in which they are being done

    25 votes

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    Hi team, we've split this idea from the original thread that was more focused on the ability to edit checklists.

    We recognise there are some users that would also find the ability to rearrange items within a checklist helpful.

    While this isn't in the roadmap atm, we're keen to stay on top of the interest for this here and will share if there's any news.

  3. We need to be able to send the Client Queries to a client.

    The old Xero Workpapers allowed us to send a notification to a client's email, and the client would answer the queries and upload their documents which would be automatically imported into the old Xero Workpapers.

    65 votes

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    Hey Everyone! Thanks for the feedback on the New Workpapers experience. Xero Ask is available on the Classic Workpapers but as yet not available in the new Workpapers experience. We've reviewed your idea and moved it to Gaining Support and now it's up to the community to get behind and support it. Make sure you share your idea with any colleagues that this could benefit so they can add their vote too!

    Along with votes, other members can now comment to share additional detail about how your idea could improve their experience with Xero.

  4. In the “In Progress” tab, it would be helpful to have the ability to see all queries directly on the screen, instead of needing to click the icon each time. It would also be useful to be able to export all queries by type.

    44 votes

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    1 comment  ·  Admin →
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    Hi everyone, thanks for continuing to share your feedback on this idea.

    We understand that being able to see all queries at a glance within the In Progress tab would make it much easier to manage work without the extra clicks. The good news is that improvements are part of the planning for our new Workpapers solution in partnership with BGL 💃.

    We’re continuing to roll out new Workpapers in phases, and we’ll be sure to share more updates here as we have them.

    Thanks again for your feedback and for helping us shape what comes next.

  5. Can we please have compliance workpapers for Loans and Hire purchases.

    39 votes

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    Thanks for sharing your idea for Xero's new Workpapers here, Michelle. There is an existing idea for a Loan Schedule that I've adde your vote to and we'll keep you updated on.

    I've made your one here specific to a Hire Purchase workpaper. We don't have direct plans of this atm, but we'll share if there are any updates.

  6. If the purpose of new work paper is for seamless compliance, should it not have the following feature:

    1. Div. 7A Loans

    All these features are available in the old/classic work paper.

    58 votes

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    Hi everyone, we appreciate your feedback and request for a Division 7A worksheet within new Xero Workpapers.

    This is now a worksheet available within Xero Workpapers Plus, helping practices manage and reconcile Division 7A loans and repayments.

    Workpapers Plus is currently in early access for a limited group of Australian practices as we refine the experience with partner feedback. We’ll expand access of our new Plus solution to all AU practices over the coming months, along with the Division 7A worksheet and other advanced capabilities.

    I'll come back to confirm here once Plus is made available across all our AU partner base. 🙂

  7. Instead of having to go back to the main overview and then select the workpaper, it would be good to be able to have a drop down to select a workpaper as well as the forward and back buttons.

    85 votes

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    Hi team, atm we're considering improvements to enable you to navigate between workpapers without needing to go back to the workpaper list.

    I'll be sure to keep you updated of progress around this, here. Thanks

  8. it seems that it is not possible to delete or reset a workpaper. For example, I created a workpaper pack for a reacl client to test. I since updated the templates, and want to reset/delete/recreate the workpaper so its i the updated format. I've messaged Xero support and they have advised this isn't possible. This means I'm not stuck and cant use this workpaper for this client. They suggested I leave a comment here.

    51 votes

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    Hi everyone, thanks for the additional feedback we’ve received on this idea.

    We understand that workpaper packs may sometimes need to be updated when the wrong financial year, dates, accounting method, template, or staff assignments are selected.

    Earlier this year, we released the ability to edit pack settings, helping teams make these necessary changes without starting again. Template updates can also be applied to existing packs by refreshing them.

    We recognise that there are cases where a pack may have been created for the wrong client or needs to be removed entirely. We’ll continue using your feedback to understand where deletion would provide the most valuable outcome, while also considering how we mgiht cater in the event a pack is accidentally deleted.

    I’ll share any further updates here.

  9. Need the loan workpapers to be able to reconcile the loans - opening/closing balances, payments, interest, drawdowns/repayments etc - no ability to do this at all in the new workpapers

    34 votes

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    Hi team, we appreciate the interest for a Loan schedule in Workpapers and are tracking this idea closely. While this isn't in the immediate roadmap we'll be sure to let you know if there are any updates surrounding this, here. Thanks

  10. Those workpapers were available in the old version but are no longer included in the new one. I found them quite useful, and they allowed adjustment journals to be posted directly within the workpaper. Now everything has to be done manually.

    29 votes

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    Hi everyone, we appreciate your feedback on new Workpapers through the forums here. Our product teams are continuing to closely review the ideas our community bring to us and consider these closely as they plan their roadmap.

    I will be sure to share if there are any updates to share on adding new workpapers that will fit the needs here.

  11. Old workpapers has an overdrawn current account workpaper. This is essential and it needs to update from IRD with the current interest rates

    26 votes

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    1 comment  ·  Admin →
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  12. We would like to have the ability to link a note to multiple accounts, including different account types (eg liability and expense).

    41 votes

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    1 comment  ·  Admin →
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    Hi team, we have split this idea from the original raised across here.

    Our teams are watching the interest for changes in Workpapers through the forum here, and I'll make sure to let you know if any plans are made for this.

    For now, we'd like to continue to track the interest in this. Thanks

  13. We encountered a problem with New Xero WP wherein Xero Account file wasn't able to upload Xero file of client because it was not shared by Master Admin user of our practice. Wherein this case will not always be applicable because we are holding number of client and we cannot share all access to Master Admin. So we client is just sharing access to Accountant managing his file and tax return. Will it be possible to include all Xero Accounts under Xero HQ or XPM instead of depending on Master Admin access?

    9 votes

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    0 comments  ·  Workpapers  ·  Admin →
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  14. Livestock Workpapers

    Would love to see a Livestock Workpaper please

    22 votes

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    Great to get insight into the type of Workpapers our practices need. Thanks for voting on the idea here.

    Being upfront this isn't in the roadmap at present, however we're keeping a close eye on interest through this forum and will be sure to share if there are any updates for a Livestock workpaper.

  15. The new workpapers need to carry forward lease schedules, borrowing cost schedules and any other schedules from the old workpapers. There is no way I'm setting these up again.

    34 votes

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    Hi team, we appreciate the interest this idea is receiving and while we don't have immediate plans are watching the feedback around Workpapers that we're receiving through the forum here closely, to help inform the roadmap.

    I'll be sure to update you if there's any progress. In the meantime make sure to share this idea wth any colleagues that'd also find this useful to add their support 🙂

  16. Automatic ATO BAS data extraction.

    Will Xero be building the GST workpaper by extracting ATO BAS/IAS lodgments into the workpaper. Building the GST reconciliation manually with lodged data is time consuming. The data is there on the Portal, surely it can be dragged into the GST reconciliation workpaper automatically. This would save sooo much time. I know of firms investing heavily into robotics to solve this problem.

    30 votes

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    1 comment  ·  Admin →
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    Thanks for your idea on BAS workpapers being something you would like to see in our future roadmap! Your suggestion is gaining support and aligns with our focus on continuous development. We appreciate feedback and ideas like yours help us shape improvements that benefit both our teams and customers. Please keep sharing your feedback and encourage others to add their support!

  17. Is there any plan to do a workpaper pack for individual tax returns, linking to the tax return?

    27 votes

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    Hi Chris, apologies as returning to your idea here and checking in with our product team I can confirm it is not currently possible to create Workpaper packs for individuals unless they have a Xero subscription.

    This is something our team intend to look into longer term, and I'll be keep you updated of any progress surrounding this here. Thanks

  18. In the old workpapers, you had the ability to generate the income tax journal to post to the Xero file. It would be very useful to have this option again in the new workpapers.

    33 votes

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    Hi Bradley and others that have supported this idea. You may have seen we have made a recent update to allow journals to be posted from individual workpapers.

    It'd be great to check in with you here and see if this change meets the needs you have in this idea? We welcome your feedback

  19. If the purpose of new work paper is for seamless compliance, should it not have the following features:

    1. Chattel Mortgage Loans

    All these features are available in the old/classic work paper.

    26 votes

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    Hey everyone as you can see we have split the original Idea up into seperate ideas including:

    (New Workpapers - Payroll tax feature)

    (New Workpapers - Dividends. 7A Loans feature)

    And I have also added your votes to the following similar established Ideas:

    (Workpapers - Ability to change the terms in the Borrowing Costs/Amortisation)

    (Workpaper | Fringe Benefits - Motor Vehicle private use)

    This is so we can monitor interest for each of the features. The Product team will be reviewing these ideas and we will post any updates on these here. Again thanks for your feedback.

  20. Our firm uses the snipping tool to snip in the source documents/balances. It would be fantastic if you could copy and paste into the new workpapers (without having to save and upload).

    15 votes

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    1 comment  ·  Admin →
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    We appreciate hearing how we could improve new Workpapers for your use and efficiency.

    This is an idea our team have eyes on but we want to be transparent we don't have any plans for at this time.

    If there is any news to share I'll let you know, here. Thanks

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