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Invoices & quotes

Customer ideas for Invoices, quotes and payment services.

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Invoices & quotes

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  1. I would like to suggest adding functionality to better support zero-decimal currencies (such as JPY, KRW, IDR) within Xero. Currently, the system assumes two decimal places for most currencies, which can lead to rounding issues and inaccuracies for currencies that do not use decimals.

    Key points to consider:

    Currency Settings: Allow users to define certain currencies as zero-decimal so that calculations and display formats automatically adjust.
    Tax and Rounding Logic: Ensure compliance with local tax regulations by applying correct rounding rules for zero-decimal currencies.
    Reporting and API: Update reports and API outputs to handle zero-decimal currencies consistently, avoiding integration errors.

    3 votes

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    Thanks for sharing this idea about zero-decimal currencies might be improved in Xero.

    We've reviewed your idea and now it's up to the community to get behind and support it. Make sure you share your idea with any colleagues that this could also benefit, so they can add their votes and comments about how this would help them, too.

  2. Currently, in order to send multiple invoices at once, each invoice has it's own email address box to enter the recipient's email, there is no selection available to send multiple invoices to a custom email address in one click.

    This would be most helpful, especially when multiple invoices are required to go to a different email address (from the default contact email). At the moment this means entering a different email into each individual address box, even if this means entering the same email up to 50 times for each invoice selected.

    3 votes

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    0 comments  ·  Invoicing  ·  Admin →
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    Thank you for sharing your vision and highlighting the changes that matter most to you.


    Your idea has been reviewed and is now live for the community to rally behind! To give it the best chance of success, be sure to share it with colleagues so they can add their votes.


    We’re excited to see the community use the comments to explain how this update would level up their Xero experience

  3. Ability to add CC/BCC on every outgoing Statement Of Accounts to customers.
    Purpose: Internal colleagues or stakeholders allows for a clear record of who received the statement and the context of the communication.
    It enables easier response and ensures everyone involved is aware of the situation.

    11 votes

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    1 comment  ·  Invoicing  ·  Admin →
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    We understand how valuable it'd be to have the option to CC or BCC internal staff and key stakeholders when emailing Statements of Account. You’ve highlighted how this feature would streamline internal communication, support better record-keeping, and make it easier to respond to client queries.

    At the moment, while CC/BCC is available when sending individual invoices, this functionality isn’t yet available for Statements of Account, which means relying on manual workarounds.

    This idea is now in the Gaining Support stage. If this feature would help you, please vote and share your thoughts to help us prioritise it. The more support it gets, the faster we can work on making it happen!

  4. When posting a payment /receipt against an "already entered" Bill or Invoice, it would be good to be able to do this from the Dashboard. This link could be added to the "+" on the Dashboard and could take you to a search facility to search for the Bill or Invoice. This would also save time having to search under Bills to Pay and Invoices awaiting payment.
    Yes, payments and receipts are automatically matched in the Bank Rec, but it would be good to be able to post the payments/receipts without having to wait for them to appear in the…

    7 votes

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    2 comments  ·  Invoicing  ·  Admin →
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    We're grateful for your engagement and letting us know how adding a payment/receipt directly from the dashboard menu would be beneficial for you.

    Our Community have reviewed your idea and moved it to the 'Gaining Support' status. Along with votes, other community members can now comment to share additional detail about how your idea could improve their experience with Xero.

  5. The current “Add Payment” workflow in invoices is inefficient for keyboard users. While manual entry of payment dates has been improved, the account selection still forces users to use the mouse, which breaks the flow.
    We need a smoother, full keyboard-navigable process when adding a payment to an invoice:
    1.Enter date manually (already possible )
    2.Press Tab to move to the Account field
    3.Type the account number directly
    4. Press Tab or Enter to confirm selection without needing to click the search bar or manually select the account with a mouse
    Right now, even after typing the account number into…

    10 votes

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    4 comments  ·  Invoicing  ·  Admin →
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    Hey team, we've reviewed your idea and found another identical idea so we have merged the ideas together for ease, now it's up to the community to get behind and support it. Make sure you share your idea with any colleagues that this could benefit so they can add their vote too!

    Along with votes, other members can now comment to share additional detail about how your idea could improve their experience with Xero.

  6. We need E-Invoicing - PEPPOL Compliance for Hungary

    1 vote

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    1 comment  ·  Invoicing  ·  Admin →
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    Thanks for sharing this idea. We appreciate you highlighting the need for PEPPOL compliance in Hungary.

    We've reviewed your idea and now it's up to the community to get behind and support it. Make sure you share your idea with any colleagues that this could benefit so they can add their vote too!

    Along with votes, other members can now comment to share additional detail about how your idea could improve their experience with Xero.

  7. Please have a default bank account in the add payment function. Have to manually enter the number or search for the bank account through your whole chart of accounts. Old invoicing had bank accounts automatically in this box.

    15 votes

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    5 comments  ·  Invoicing  ·  Admin →
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    Thanks for your feedback, Jacqueline. We don't have immediate plans for being able to set a default bank account for payment on an invoice, but we'll start to track this here and I'll share if there's any plans made.

  8. As a charity funded entirely by donation we receive the majority of funds via online bank receipts. Because the bank receipt is standard, I currently manually create a receipt for our donors in word which I can attach to the bank receipt transaction and email to the donor. This is very time-consuming and I think it would be a very easy fix to allow customisation as with invoices

    49 votes

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     ·  20 comments  ·  Invoicing  ·  Admin →
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  9. 18 votes

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     ·  4 comments  ·  Invoicing  ·  Admin →
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  10. When processing a number of customer remittance advices, it would be very useful to have a button to get you straight back to sales invoices awaiting payments list. Currently, when finalising a deposit, the system takes to the bank account that you have selected for the deposit. You then have to go back to Sales>Invoices>Awaiting Payment which the system does lag in loading.

    4 votes

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    0 comments  ·  Invoicing  ·  Admin →
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    Hi Mike 🌟 Thanks for sharing this idea. We appreciate you explaining how streamlined navigation could help when processing multiple customer remittance advices. Your idea has moved to Gaining Support, meaning the community team have reviewed it and it's open for votes and comments. This is a great opportunity for others experiencing similar workflow challenges to add their votes and perspectives. We encourage you to share this idea with your network to help build momentum!!

  11. As with invoices could you add this function to quotes as well to make things easier

    16 votes

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    1 comment  ·  Quoting  ·  Admin →
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    Thanks for the interest in this idea, everyone. We appreciate some customers use other apps to regularly interact with their customers including Whatsapp, and are continuing to pay close attention to the support for this idea.

    If there's any news we'll share with you all.

  12. Could there be an option to change the view of how we see Sales Invoices. At the moment when I add a new invoice it then goes back to Sales Invoices Awaiting Payment as a default. I want to change this default to 'All' Invoices. You already offer the option to change the view for Bills, could it not be for Invoices also please.

    1 vote

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    Hi Alison, thanks for sharing your idea, and letting us know the changes that matter most for you.

    We've reviewed your idea and now it's up to the community to get behind and support it. We'll monitor this space in the meantime! Cheers

  13. Sometimes I need sub-headings within my quotes or invoices and it would make my sub headings more obvious to customers if I could type them in a different colour. Just one or two alternative colours for the font would make a huge difference to me

    1 vote

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    1 comment  ·  Admin →
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    Hi Dawn, thanks for sharing your idea! We can see how being able to use a couple of extra font colours in Standard Branding Themes would make sub-headings stand out and help your quotes or invoices communicate more clearly.

    We’ve moved this idea to Gaining Support to gauge the community's interest. If you can, it’d be great to know which parts of your invoices you’d most want to highlight with different colours as this will help others understand the value.

    In the meantime, if you want to explore more flexibility, the Advanced Invoice Template in Xero can already use different font colours. Our Xero Support team can walk you through how to set this up to achieve the look you want.

  14. We have government clients who are asking to be sent invoices using the eInvoicing function, rather than pdf's via Xero's email function.
    Some government clients will ONLY accept eInvoices from Jan-27.
    BUT these government clients require a separate field to be added to the invoice header so that their system can recognise the invoice and link it to their purchase order.

    We are unable to comply as we alreadyusetheReferencefieldforINTERNALpurposes.

    If we could add an internal reference field that can be seen on the Contact card's Activity section in the same way the Reference…

    4 votes

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    0 comments  ·  Invoicing  ·  Admin →
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    Hi Jo, thanks for sharing this idea. We appreciate you explaining how dual reference fields could help meet government client requirements, especially with the January 2027 eInvoicing mandate approaching. After reviewing this with our product team, we've moved this idea to Not in pipeline, which means the product team have reviewed the idea and it isn't on the foreseeable roadmap. The idea remains open for votes, so we encourage the community to continue supporting it if this impacts their business. We'll keep monitoring feedback from the community on this topic.

  15. ISSUE: Payment deletion triggers uncontrolled automatic charges and reminders

    When a payment is deleted in Xero (even to correct a reconciliation mistake), it automatically re-triggers both autopay and invoice reminder notifications without any warning or opportunity to prevent it. This created a situation where:

    1. A bookkeeper deleted a payment to reconcile what appeared to be a duplicate charge in Stripe
    2. This action caused Xero to mark the invoice as unpaid and automatically re-charge an autopay client through Stripe without ANY notification, which cannot be recalled.
    3. A second client received an invoice reminder and paid again manually

    THE PROBLEM:
    There's currently…

    2 votes

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    0 comments  ·  Invoicing  ·  Admin →
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    Appreciate your feedback and desire for a warning that Stripe auto pay will be triggered if a payment is removed from an invoice with a. past due date, Mandy.

    We don't have any immediate plans for changing the behaviour of how this auto payments are triggered when payment services have been applied to an invoice but will start to feel out the interest for this from the community here.

    For now we'd recommend checking for any payment services applied to an invoice before a payment is removed. If needed you can toggle off a payment service for the individual invoice before taking actions we have some help on this here just follow the second option for an approved invoice.

  16. At the moment, the options for quote status are: Draft, Sent, Declined, Accepted, and Invoiced. A sales quote that was sent but it's now past the date on which it expired still shows as Sent. It hasn't been Declined yet, but nor has it been Accepted, so there are quotes which are 4 years old still sitting in the list of valid quotes (see attached extract from the accounts of one of my clients). There needs to be another category for quotes which are old but which the customer may want to revisit (and therefore would be more efficient to…

    13 votes

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    1 comment  ·  Quoting  ·  Admin →
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    Hi everyone, thanks for sharing you idea on quote management. We appreciate you sharing how this could help keep quote lists organised and streamline decisions about which quotes to revisit or decline.

    We've reviewed your idea and now it's up to the community to get behind and support it. Make sure you share your idea with any colleagues that this could benefit so they can add their vote too!

    Along with votes, other members can now comment to share additional detail about how your idea could improve their experience with Xero.

  17. The pop up boxes, creating a new item for example, should be able to be moved so that the underlying page can be seen. This is standard on most of the software that I use so it should be so on Xero.

    8 votes

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    2 comments  ·  Invoicing  ·  Admin →
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    Hi Alan

    Thanks for sharing this idea about being able to move popups, to see what's underneath them.

    Now it's up to the community to get behind and support this idea. Make sure you share your idea with any colleagues that this could benefit so they can add their votes and comments too!

  18. 'Comma' to be displayed in 'Qty' column automatically when generating invoices (better view of invoices to the reader)

    3 votes

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    0 comments  ·  Invoicing  ·  Admin →
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    Thanks for sharing your idea, and letting us know the changes that matter most for you.

    We've reviewed your idea and now it's up to the community to get behind and support it. Make sure you share your idea with any colleagues that this could benefit so they can add their vote too!

    Along with votes, other members can now comment to share additional detail about how your idea could improve their experience with Xero.

  19. e-Invoicing is not (yet) available for South Africa.

    Could you please make this available in South Africa?

    1 vote

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    0 comments  ·  Invoicing  ·  Admin →
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    Thanks for sharing your idea for e-invoicing for South African organisations.

    We've reviewed your idea and now it's up to the community to get behind and support it. Make sure you share your idea with any colleagues that this could benefit so they can add their vote too!

    Along with votes, other members can now comment to share additional detail about how your idea could improve their experience with Xero.

  20. When using the "Add Payment" button on an Invoice, I am regularly confused because the Banks are not in the same sort order I've assigned on the Dashboard / Bank Accounts Page.

    This sort order is already applied to the "New Spend Money" page. So really it would be ideal if it matched platform-wide

    This is complicated for me since Stripe requires a new account for each platform.

    Hopefully the attached screenshot makes the request / issue clearer.

    2 votes

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    0 comments  ·  Invoicing  ·  Admin →
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    Hi Sandy thanks for raising this with us. This is a great idea , to unify the account order across the platform. We'll move this idea so it gains more support from the community. In the meantime please feel free to share this with your peers who might also benefit from this change. We will monitor this space for more traction.

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