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Invoices & quotes

Customer ideas for Invoices, quotes and payment services.

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Invoices & quotes

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1007 results found

  1. View Invoices in the Invoices menu - Add View Option

    3 votes

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    2 comments  ·  Invoicing  ·  Admin →
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    Hi community, thanks for your insights on how this feature would be useful to you within Sales invoices. Being open we don’t have direct development for this planned atm, however our product teams are doing some more discovery in this space and we’d like to invite you to feedback through our survey here. Your input would be really valuable to the team as they get a deepened sense of our users for future improvements.

  2. We create multiple invoices with deferred income. Currently I can approve the sales invoice then under "Invoice Options" copy to a new invoice and all the data is pulled over. I can then adjust the nominal ledger to the balance sheet and approve that, then again from the "Invoice Options" I can add a credit note to the P&L. I can then copy again to create a new sales invoice for the date when the income is due to the P&L and create that and once again add a credit note to credit the balance sheet. I realise this might…

    2 votes

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    2 comments  ·  Invoicing  ·  Admin →
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    Thanks for sharing your feedback and the detail on how you use invoicing here. Just to make sure I understand fully and can share back with the team - when you say you want to retain all the data. It is currently possible to copy an invoice to a new draft invoice for the same contact, however is it that you are wanting the contacts defaults to be applied to the new invoice?

  3. For invoicing - if you copy an existing invoice (copy to draft invoice) - once all information is completed - when you then click "approve and email" it does not offer any credits or prepayments before sending. After you send you return to the invoice - it then shows "apply credit" - but this is too late! If you only click on "approve" then it will show the prepayment to allocate. But I believe you need it on both - approve and email should be included.

    2 votes

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     ·  0 comments  ·  Invoicing  ·  Admin →
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  4. It would be nice to have an option in the invoices settings to have approved invoices automatically marked as sent.
    This would be mainly for users that send their invoices with another program, so the invoices they enter in Xero are always sent.

    1 vote

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     ·  0 comments  ·  Invoicing  ·  Admin →
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  5. Adding a new customer on the fly.
    The drop down for adding a new customer at invoice does not have any fields for adding the customer the contact. Why

    12 votes

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     ·  5 comments  ·  Invoicing  ·  Admin →
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  6. It would be useful to look at an activity statement to see how much a certain contact has been invoiced regardless of whether they have paid or not. At present, I can only see outstanding balances.

    3 votes

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     ·  0 comments  ·  Invoicing  ·  Admin →
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  7. Please see attached doc re keeping some of old xero features in new xero

    1 vote

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    0 comments  ·  Invoicing  ·  Admin →
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    Thanks for your feedback as well as sharing screenshots to show the differences and what would help you when using new invoicing.

    Taking a look across these, the first around using a draft invoice as a template with only text in the description - this is currently possible, but may depend on how you are entering the information in your invoices. I'd recommend having a read of my update on this idea and joining if you'd like to receive updates.

    We appreciate different users have different preferences to how they consume information and we'll track the interest in the layout of detail in History through your idea here. I've slightly changed the title of your idea, here. However just reflecting on your examples - all the information for the approved action as shown in your 'old xero' image, is the same detail as shown in the second note of your…

  8. New Invoicing. I see we got the ability to mark as sent when printing, which is great and fixes one of many defects which made me go back to classic a year ago. But the prompt that appears is bizzare and confusing. Classic always had "mark as sent" or "leave as it is" ... however new has "mark as sent" or "Canel" - which implies cancel the print job - except it doesn't (the x does this)... So on one hand a user if confused by cancel if they want to print without marking as sent, and 2 if they…

    3 votes

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     ·  0 comments  ·  Invoicing  ·  Admin →
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  9. It would be nice if when converting a quote to an invoice that Xero would be able to recognize tax status of customer, and would automatically bring up delivery address.

    2 votes

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     ·  0 comments  ·  Quoting  ·  Admin →
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  10. For setting dates on new invoicing:
    - when using the "copy to draft invoice" function, keep original date from copied invoice and not default to current date.
    - be able to type date using all numbers and not having to type month name (slows me down)

    9 votes

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    0 comments  ·  Invoicing  ·  Admin →
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    Hi Rebecca, I've just amended the title of your idea for your first request. In terms of the second when you're mentioning the input of dates. You should find you can currently enter dates in number format, however you'll need to make sure you keep the '/' or '.' to separate day month and year, alternatively you may find shortcuts help you cut down the time needed to enter your dates here.

  11. Had to switch back to Classic INVOICE again... Because new INVOICE does not work...

    Auto tax rate for us in the US can be a good feature if implemented with smarts... That seems to be a big IF... Some of us do business internationally. So not all our invoices are for US based customers.

    Creating an invoice for a customer in Germany... !!!Unable!!! to complete the INVOICE because Auto tax rate insist I have to have a state for it to work???

    IT IS IN GERMANY... No state required and being outside of the US Auto tax rate should recognize…

    2 votes

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     ·  0 comments  ·  Invoicing  ·  Admin →
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  12. Sales overview should include an option to view credit notes only (appreciate that this can be done by sorting on amount and looking for negatives) but would be nice if there was a one click option to show credit notes only

    2 votes

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    0 comments  ·  Invoicing  ·  Admin →
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    Good to know you're aware of how you can get a view of your credit notes for now. This isn't something we have direct plans for at this stage, but we'll track the interest from community here and share if there's any progress.

  13. New Invoicing - currently wont allow me to send an invoice (as a reminder for payment) if it is in a locked period. Which i don't understand as it is not affecting the accounts in any way.
    It is very time consuming having to download and then email from google, rather than straight from Xero as before.

    5 votes

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     ·  3 comments  ·  Invoicing  ·  Admin →
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  14. What's most wrong with the new invoicing template is that the most useful features have been shifted to to the bottom of the layout , so you have to scroll to the bottom to use them. Also the default of approve and send is not the best option , approve would be better ( or perhaps a way to choose that box default would be terrific. Also to attach files , all the way to the bottom we go, thats crazy . also the size of the template is too big , it needs to be more compact its adds…

    5 votes

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    5 comments  ·  Invoicing  ·  Admin →
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    Thanks for feeding back to us here, Mark. I want to assure you our product teams and leadership are very attentive to the feedback we've been receiving from customers on the new invoicing experience and we're committed to improving this.

    It helps for each of the points you've raised to be tracked separately so our teams can consider the votes as a factor when prioritising and planning development, as well as keeping the communication clear of the changes we're making.

    Many of the things you've shared are being worked on and we have separate ideas for these that I've listed below and welcome you to join and vote for each, if you'd like.

    Trying to get a better view of the placement of buttons that you mentioned - would this just be the Attach files option or is there another that you would like to see shifted above, too?

  15. In New Invoicing we can now hide the tax amount column. As this is for organisations that are not registered for tax, the Tax Rate column is also redundant so would it be possible to hide that too? We are set up as No VAT Scheme so both these columns just get in the way and it seems odd that we can mask one but not the other when you only ever need both or neither.

    While we're at it, could we do the same in Billing?

    Thanks

    5 votes

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     ·  1 comment  ·  Invoicing  ·  Admin →
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  16. Be able to remove the csv file option when viewing invoices online. I have a template set up which gives a detailed description but only a total price as I do not want customers to see the individual prices. However if they view online and download the CSV they can see this detail. It only seems to happen when emailed to Gmail accounts as we don't include the invoice link in the email. I now have to put in 0's for each line item and manually enter the total amount.

    4 votes

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     ·  0 comments  ·  Invoicing  ·  Admin →
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  17. There is a significant design flaw in the new Files UI:
    1. The delete button will remove an attachment on a single click, rather than prompting a confirmation.
    2. The 'View' file button is directly next to the delete button increasing the chance of accidentally clicking delete instead. Given the point above there's no way of recovering the attachment as clicking it will instantly remove that file.

    In the old invoicing you could simply click the file name to view rather than clicking a 'View' button. The delete button was under a cog and initiated a second click to confirm…

    6 votes

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     ·  2 comments  ·  Invoicing  ·  Admin →
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  18. The idea is to develop a function for our clients to retrieve instant feedback from prospective customers on the rejection of a quotation they have received.

    This can be in the form of an automated dialogue box where the prospective customer can give reasons/comments as to why they have rejected the quote i.e too expensive, found a better deal, specifications - lack of or incorrect etc.

    This will save the customer time to know instantly what the problem is so when do give the prospective customer a call, they have a prepared response and enquire further as to how they…

    2 votes

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     ·  0 comments  ·  Quoting  ·  Admin →
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  19. IT would be really good to have the capability to add 'optional' items to a single quotation -

    • example #1: supplying in quantities of 10, 25 and 50,
    • example #2: there are five items in the 'basic quote' but the customer may choose to add items 6,7 and/or 8 but these aren't a fundamental requirement to include.

    If there is a quotation tool, then being able to offer customer flexibility is important as issuing multiple quotes can appear unprofessional

    6 votes

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     ·  0 comments  ·  Quoting  ·  Admin →
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  20. Automated File attachments for repeating invoices.

    Is it possible to add a feature where attachment placeholders can be saved with a repeating invoice.? So that attachments can be bulk uploaded at some future time and they are included in the draft invoice using file name matching. "[contactname][year][month].csv" for example. Even better if this could done with all the attachments extracted from a single uploaded monthly zip file. The zip file could also perhaps contain a txt file with a simple filename to invoice matching array for a more flexible approach. I know that adding attachments is easy via…

    1 vote

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     ·  0 comments  ·  Invoicing  ·  Admin →
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