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Invoices & quotes

Customer ideas for Invoices, quotes and payment services.

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Invoices & quotes

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  1. This is NOT a duplicate of https://productideas.xero.com/forums/939198-for-small-businesses/suggestions/44961124-global-search-search-items-by-description.

    I am suggesting that within the Invoicing section of Xero, where a Search can be initiated, a checkbox is required that will "Include Description" - allowing customers to search for an invoice by the contents of the description field.

    I understand the performance impact on the overall system of putting this feature in the "Global Search" box, hence my suggestion to make it an "Optional" search via checkbox.

    Because the invoice reference field was reduced to 255 characters (https://productideas.xero.com/forums/939198-for-small-businesses/suggestions/49018595-new-invoicing-remove-255-character-limit-for-ref), this would be the only way to be able to find…

    28 votes

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    9 comments  ·  Invoicing  ·  Admin →
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    Hi team, we appreciate this idea is gathering interest and we're continuing to keep a close watch on the support this receives.

    While we don't have immediate plans for enabling an option to search by description directly from the Sales search, we'd like to highlight another option that you may find handy - You can use JAX to query and return results about your invoices.

    See the example provided in my screenshot 😊

  2. I think being able to connect a barcode scanner to xero to allow users to create a new invoice and scan items to have them appear as line items would be very beneficial to many customers. A lot of people use xero to resell items and if i could create a new invoice and instead of manually type everything, to just scan the UPC and have the item pop up would help prevent human errors

    6 votes

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     ·  3 comments  ·  Invoicing  ·  Admin →
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  3. OLD vs NEW XERO INVOICING

    Customer Name search - this is when adding customer name on customer/contact field when creating a new invoice

    In the old version, the dropdown displays the full hospital name along with the contact email address. However, the new version only shows a truncated name (around 26-30 characters) without the email address. It would be better to retain the old version feature for this especially when there are multiple contacts but different departments, as it was easier to find out whether correct department was chosen and not to make additional right click just to be sure…

    2 votes

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     ·  0 comments  ·  Invoicing  ·  Admin →
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  4. Is there a way to edit the email template when invoicing to add a standard email address in the BCC field? by doing this Trustpilot gets the email details to send out reviews?? i cant find an option for this feature

    obviously you would put your unique Trustpilot email address into the the BCC template field

    3 votes

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    3 comments  ·  Invoicing  ·  Admin →
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    Hi Andrew, there's no way to set a default BCC email when sending from Xero atm. It may be something we look at in the future. For now, we'll begin to get a sense of the interest for this here. Thanks

  5. Please make the “Save Button” omnipresent, so it hovers/tracks the page and wherever the user is working, while building Quotes & Invoices...

    I keep having to scroll up to the very top of the page, in order to hit “Save” - and found when moving too fast, i can accidentally skip back, losing changes, and then having to start again.

    6 votes

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     ·  1 comment  ·  Quoting  ·  Admin →
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  6. I would like the option to remove the 'set up online payments' box whenever I create a new invoice. For companies like ours who are never going to use this function, it's irrelevant and takes up unnecessary space (we use invoice finance and our clients don't pay us directly). Could there be a toggle button in the settings to be able to switch this off?

    64 votes

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    32 comments  ·  Invoicing  ·  Admin →
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    Hi team, we thoroughly appreciate the feedback we've received from our community here.

    I want to share that our product team have made a recent change for the banner that you receive in invoicing, so now if you choose to 'dismiss' this it'll be permanent and the banner will no longer appear.

    We want to be open that we don't have any plans to provide the ability to turn off online payments for an organisation completely.

  7. Allow Xero to connect to a Stripe Test account, so we can create a temporary Xero account and test the Stripe integration, knowing completely what it will do with other integrations, how to train staff and manage edge cases of transactions.

    4 votes

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  8. I'm currently re-sending an invoice (manually sending a reminder) and I'd like to attach the email delivery receipt (which I have because I originally sent the invoice to me and then forwarded to the client from Outlook but that's a different set of bugfix/feature requests) as a file to the reminder. The only way to do this at the moment is to back out of the invoice sending screen, attach it to the original invoice and then send the invoice with the attachments both old and new.

    I'd like to be able to attach things to the invoice email when…

    2 votes

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    3 comments  ·  Invoicing  ·  Admin →
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    Aaah I see, thanks for the extra detail, Freya. Appreciate where you're coming from. With a few other items of focus for the team in this space atm, I do want to be open that there aren't any plans atm, but we'll track the interest here, I'll make sure this extra detail gets back to the team, and can share if there is any change to update you on, here.

  9. Allow the contact's account number <ContactAccountNumber> to be included on Branding Theme invoices (and other documents).

    The <ContactAccountNumber> is allowed to be included on system default invoices.

    5 votes

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    1 comment  ·  Invoicing  ·  Admin →
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    ✨ Hi everyone, thanks for sharing your feedback on having a dedicated account number field on sales invoices.

    We understand why having this as a clear field on the invoice would be helpful, especially for businesses that use account numbers as an important customer identifier.

    We’ve reviewed this idea and moved it to Gaining Support, so others in the community can vote and add their comments.

    If this would make a difference to your workflow, it’d be really helpful to share more detail on how you’d expect this to work in practice — for example, whether you’d want the account number to appear as a dedicated field while creating the invoice, carry through to the online invoice and PDF by default, or be available without needing template customisation.

    The more detail and support we see here, the better we can understand the demand and the best way to assess the idea.

  10. Can you please add a function for adding and associated file to invoice setting in order that it automatically associates to every invoiced raised using a standard template

    3 votes

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    1 comment  ·  Invoicing  ·  Admin →
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    Hi team, appreciate the logic and that there may be certain files that you would always want to include when sending invoices to a customer with a specific branding theme.

    While it's not possible to attach files as separate documents on a theme, you could look to use advanced branding and customise the Docx template to include the relevant files as additional pages on the template.

  11. Being able to search for original bill to apply credit against rather than scroll through whole list of open bills. This will save a lot of time & errors.

    3 votes

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     ·  1 comment  ·  Invoicing  ·  Admin →
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  12. Reports - Quote Summary pulls incorrect column references. Xero dont accept this is an error and think its a product enhancement.
    Currently when you produce a quote report you cannot have a column titled Quote Ref or "Quote date". Xero has a bug which is using "Invoice Ref" and Invoice Date". Obviously for customers of our business they get annoyed that we are sending them reports implying a quote has been accepted and invoiced rather than purely pending. Such a basic error in Xero but they just dont accept the error

    2 votes

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     ·  0 comments  ·  Quoting  ·  Admin →
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  13. Please squeeze all the information in a box as the old version? the new stupid design and layout really make our job harder. i have attached the pics of the comparison for your reference.

    2 votes

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    1 comment  ·  Invoicing  ·  Admin →
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  14. Hubspot integration in Xero; a link to the Hubspot deal via the Xero invoice, so that the relating deal can be found more efficiently.

    4 votes

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     ·  1 comment  ·  Invoicing  ·  Admin →
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  15. 4 votes

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    3 comments  ·  Invoicing  ·  Admin →
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    Hi team, it's great to hear how useful you find the quick view in bills and how this would be helpful on the invoice side to help you quickly process invoices.

    We don't have immediate plans around this but are keeping a watchful eye on the interest from the idea here and will be sure to let you know if any plans are made. Thanks

  16. We create multiple invoices with deferred income. Currently I can approve the sales invoice then under "Invoice Options" copy to a new invoice and all the data is pulled over. I can then adjust the nominal ledger to the balance sheet and approve that, then again from the "Invoice Options" I can add a credit note to the P&L. I can then copy again to create a new sales invoice for the date when the income is due to the P&L and create that and once again add a credit note to credit the balance sheet. I realise this might…

    2 votes

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    2 comments  ·  Invoicing  ·  Admin →
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    Thanks for sharing your feedback and the detail on how you use invoicing here. Just to make sure I understand fully and can share back with the team - when you say you want to retain all the data. It is currently possible to copy an invoice to a new draft invoice for the same contact, however is it that you are wanting the contacts defaults to be applied to the new invoice?

  17. For invoicing - if you copy an existing invoice (copy to draft invoice) - once all information is completed - when you then click "approve and email" it does not offer any credits or prepayments before sending. After you send you return to the invoice - it then shows "apply credit" - but this is too late! If you only click on "approve" then it will show the prepayment to allocate. But I believe you need it on both - approve and email should be included.

    2 votes

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     ·  0 comments  ·  Invoicing  ·  Admin →
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  18. It would be nice to have an option in the invoices settings to have approved invoices automatically marked as sent.
    This would be mainly for users that send their invoices with another program, so the invoices they enter in Xero are always sent.

    1 vote

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     ·  0 comments  ·  Invoicing  ·  Admin →
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  19. Adding a new customer on the fly.
    The drop down for adding a new customer at invoice does not have any fields for adding the customer the contact. Why

    32 votes

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     ·  22 comments  ·  Invoicing  ·  Admin →
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  20. It would be useful to look at an activity statement to see how much a certain contact has been invoiced regardless of whether they have paid or not. At present, I can only see outstanding balances.

    4 votes

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     ·  0 comments  ·  Invoicing  ·  Admin →
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